Avaya 6 manual How Voicemail Email Messages Look

Installing Voicemail Pro: Voicemail Email

∙Forward

If this mode is selected, each time a new voicemail message is received in the voicemail mailbox, that message is attached to an email and sent to the email address. No copy of the voicemail message is retained in the voicemail mailbox and their is no message waiting indication. As with Copy, their is no mailbox synchronization between the email and voicemail mailboxes. Users can also select this mode by dialing *01 from their extension.

∙UMS Exchange 2007

Voicemail Pro 5.0+ supports voicemail email to an Exchange 2007 server email account. For users and groups also enabled for UMS Web Services this significantly changes their mailbox operation. The Exchange Server inbox is used as their voicemail message store and features such as message waiting indication are set by new messages in that location rather than the voicemail mailbox on the voicemail server. Telephone access to voicemail messages, including Visual Voice access, is redirected to the Exchange 2007 mailbox. See UMS Exchange 2007 Installation 47 and UMS Exchange 2007 340 .

∙Alert

If this mode is selected, each time a new voicemail message is received in the voicemail mailbox, a simple email message is sent to the email address. This is an email message announcing details of the voicemail message but with no copy of the voicemail message attached. Users can also select this mode by dialing *02 from their extension.

2.6.3.2How Voicemail Email Messages Look

Messages sent by a user or group's voicemail email settings contain the following:

∙To

The user/group email address.

∙From

The name and address setting of the email client account.

∙Subject

Voicemail Message ('calling number' > 'user name') From:'calling number'.

∙Body

If the user or group's Voicemail Email mode is set to Copy or Forward, the message body will contain "IP Office Voicemail redirected message".

∙Attachment

When using Copy or Forward mode, the message is attached as a wav file.

Messages sent via a Voicemail Pro eMail action are configurable, see The Voicemail Pro eMail Action

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Voicemail Pro Installation and Maintenance	Page 79
IP Office Release 6	15-601063 Issue 22e (16 May 2010)