Voicemail Pro Actions: Configuration Actions

4.6.3 Personal Options Menu

The Play Configuration action allows various users or hunt group settings to be altered. Because of the nature of this action it should always be protected by a PIN code in its General tab. For an example of the action being used in a call flow, see Using a Play Configuration Menu Action 311 .

Any user or group configuration changes made using this method are written the file "AuditTrail.txt" on the voicemail server PC (C:\\Program Files\Avaya\IP Office\Voicemail Pro\VM\Logs\AuditTrail.txt). The file includes the time, date, details of the change and the CLI of the caller making the change.

Settings

1.Click the Configuration Actions icon and select Play Configuration Menu.

2.The General 176 , Entry Prompts 177 , Reporting 182 and Results 183 tabs are standard tabs available to all actions. In the General tab, enter a PIN code in the PIN field.

3.In the Specific tab, select the mailbox to play the configuration menu for:

Caller's mailbox

The mailbox matching the start point of the call.

Mailbox

Select or enter the name of the target mailbox.

The drop down box allows selection of the mode used for the menu:

Play Configuration Menu (Legacy)

The options given when a caller accesses this action are:

 

User

Hunt Group

 

 

 

 

 

 

1. Edit forwarding number[1].

1. Set voicemail on/off[1].

 

 

2. Edit follow me number[1].

2. Edit voicemail code.

 

 

3. Set call forwarding[1].

3. Set voicemail email mode[1].

 

 

4. Set voicemail on/off[1].

4. Set service mode[1].

 

5.Set do not disturb[1].

6.Edit voicemail code[1].

7.Edit voicemail reception[1].

8.Set voicemail email mode[1].

9.Edit voicemail callback number[1].

1.For Voicemail Pro 5.0+, those option marked as [1] can also be set using Generic commands.

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Voicemail Pro Installation and Maintenance

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IP Office Release 6

15-601063 Issue 22e (16 May 2010)

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Image 213
Avaya 6 manual Personal Options Menu, ∙ Play Configuration Menu Legacy