Voicemail Pro Installation and Maintenance Page 20115-601063 Issue 22e (16 May 2010)IP Office Release 6
Voicemail Pro Actions: Basic Actions
·F = For Fax Calls
The F letter can be used to automatically detect any incoming fax calls. Once detected, the calls can be
routed to another number. See Routing Fax Calls Using a Menu Action .
· Delete
Use this icon to delete the currently selected custom dialing sequence.
·Invalid Input Handling
The following options can be used if the caller does not dial or dials an invalid digit.
·No of Retries (Voicemail Pro 4.2+)
This option allows you to specify the number of retries a caller is allowed if they make an invalid entry or the
timeout occurs.
·Timeout
If selected, the Voicemail Pro will wait for the specified number of seconds for a valid digit . If the timeout
expires, the Voicemail Pro will either allow a retry or if the No of Retries has been reach, it will follow the
Timeout result connection within the call flow.
·Invalid Entry (Voicemail Pro 4.2+)
If selected, if the caller enters an invalid digit, the Voicemail Pro will either allow a retry or if the No of Retries
has been reach, it will follow the Timeout result connection within the call flow.
·Prompt (Voicemail Pro 4.2+)
You can associate a prompt with the Timeout and or Invalid Entry options. If a prompt is specified, before
allowing a retry the Voicemail Pro will play that prompt. Use the to access the Wave Editor .
Results
The action can have the following results which can then be connected to further actions:
·Timeout
This result is used to connect to a following call flow action if the caller does not make an entry
within the specified number of seconds on their last retry.
·Invalid
This result is used to connect to a following call flow action if the caller makes an invalid entry on
their last retry.
·Others
A result for connection to a following call flow action is shown for each select dialing digit sequence.
393
179