8.7 Installing Networked Messaging (VPNM)

Voicemail Pro Networked Messaging (VPNM) allows users to forward voicemail to mailboxes on remote voicemail systems. This is done by adding a VPNM component to the Voicemail Pro installation.

The messages are transferred between systems using an SMTP/MIME mail format to encode both the voice part of the message and additional message details.

Here is a diagram to illustrate VPNM between two IP Office systems.

Here is a diagram of a sample VPNM configuration between an IP Office and Avaya Interchange. Depending on how your IP Network is set up, the configuration will differ slightly.

Up to 2000 mailboxes are supported per VPNM server and there is no constraint on the number of VPNM servers. However, to distinguish between dial plans you might need to allocate a dial pre-fix to each server. A maximum of 99 pre- fixes are available.

This section summarizes the steps required for installing VPNM between two IP Office systems and between an IP Office system and an Intuity Audix system through Avaya Interchange.

The instructions provided here should be read in conjunction with the other Avaya guides, for example "Avaya Interchange Release 5.4, Adding a VPIM System to Your Network". This is because the setup for Interchange VPIM is the same as for VPNM.

Voicemail Pro Installation and Maintenance

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IP Office Release 6

15-601063 Issue 22e (16 May 2010)

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Avaya 6 manual Installing Networked Messaging Vpnm