Installing Voicemail Pro: Voicemail Pro Preferences

2.9.1.4 Housekeeping

This tab is used to set the Voicemail Pro server settings for automatically deleting messages and for the default playback order of messages. For Voicemail Pro 6.0+ it is also used to access options for backing up and restoring voicemail messages and settings 145 .

The voicemail servers housekeeping settings can be used to configure how long messages and recording are retained before the server will automatically delete them. The playback order for different types of messages can also be set. Note that the housekeeping deletion settings are not applicable for messages stored on the Exchange server.

1.From the Administration menu, select Preferences > General.

2.Click the Housekeeping tab.

3.Delete after

Sets the time, in hours, after which messages of various types automatically deleted. A value of 0 disables automatic deletion. The actual deletion is performed during the next idle period during which there are no calls to or from the voicemail server.

4.Playback Order

Sets the order of playback used for different message types. The options are first in-first out (FIFO) and last in-first out (LIFO). FIFO is the default.

The different message status types are:

New

This status is applied to messages where neither the header or the message content has been played.

Old

This status is applied to messages where the user has played the message content but has not marked the message as saved.

Saved

This status is applied to messages that have been marked as saved by the user.

Unopened

This status is used for messages where, in Intuity emulation mode, the user has played the message header but has not played the message content.

New Recordings

This status is used for recordings that have not been played.

Old Recordings

This status is used for recordings that have been played.

Voicemail Pro Installation and Maintenance

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IP Office Release 6

15-601063 Issue 22e (16 May 2010)

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Avaya 6 manual Housekeeping