Avaya 6 manual Giving Users Access from Any Extension, ∙ An individual user

Administration: User Voicemail Access

5.2.2 Giving Users Access from Any Extension

Access to voicemail from any extension can be given to either:

∙An individual user

So that a specified user can log in to their voicemail from any extension, you need to set up a short code and associate it with the user's extension number. For example, a short code *90 could be associated with extension number 201. The user with extension 201 can then dial *90 from any extension and enter their voicemail code to collect their voicemail messages.

To give a specific user access from any extension:

1.Open IP Office Manager.

2.Set up a short code, for example *90.

Field	Contains...
Code	*90
Feature	Voicemail Collect
Telephone Number	"?Extn201"
Line Group ID	0

∙All users

To give all users access to voicemail from any extension you need to set up a short code. When a user dials the short code from any extension they will be prompted for their mailbox number (extension number) and voicemail code.

To give all users access from any extension:

1.Open IP Office Manager.

2.Set up a short code, for example *98:

Field	Contains...
Code	*98
Feature	Voicemail Collect
Telephone Number	?Anonymous
Line Group ID	0

Voicemail Pro Installation and Maintenance	Page 269
IP Office Release 6	15-601063 Issue 22e (16 May 2010)