2.5.4 Distributed Voicemail Servers

For IP Office Release 6.0, remote IP Offices in the Small Community Network can be associated with another voicemail server in addition to the centralized voicemail server. The additional distributed server then provides all voicemail services (except message storage and collection) for that IP Office. This requires the remote IP Office to have licenses for voicemail operation and the features it requires.

While the distributed server does message recording, it forwards all messages to the central voicemail server. The messages are transferred between systems using an IIS SMTP email services. For mailbox users, message waiting indication and message collection is still done using the central voicemail server.

Centralized Voicemail with Additional

Distributed Voicemail Servers

In this scenario, an additional voicemail sever has been added to the Small Community Network. One of the IP Office is configured to use that server for its voicemail services.

Other IP Offices continue to use centralized voicemail as normal.

An IP Office that is using a distributed voicemail server cannot also be used as the fallback IP Office 54 for the central voicemail server.

The synchronization is done using IIS SMTP email between the servers.

Multiple Distributed Servers

Additional distributed voicemail servers can be added as required by the individual IP Office sites in the Small Community Network.

Sharing Distributed Voicemail Servers

The same distributed voicemail server can be shared by several IP Offices. The services it provided to each will depend on the licenses that each has.

Voicemail Pro Installation and Maintenance

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IP Office Release 6

15-601063 Issue 22e (16 May 2010)

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Avaya 6 manual Multiple Distributed Servers, Sharing Distributed Voicemail Servers