Avaya 6 Voicemail Email Operation, User and Group Configuration, ∙ Voicemail Email Default = Off

2.6.3 Voicemail Email Operation

2.6.3.1 User and Group Configuration

The email address for each user and hunt group is set through the IP Office configuration.

∙Voicemail Email: Default = Blank (No voicemail email features)

This field is used to set the user or group email address used by the voicemail server for voicemail email operation. When an address is entered, the additional Voicemail Email control below are selectable to configure the type of voicemail email service that should be provided.

∙Use of voicemail email requires the voicemail pro server to have been configured to use either a local MAPI email client or an SMTP email server account. See Voicemail Email Installation 64 .

∙The use of voicemail email for the sending (automatic or manual) of email messages with wav files attached should be considered with care. A one-minute message creates a 1MB .wav file.

∙Voicemail Email Default = Off

If an email address is entered for the user or group, the following options become selectable. These control the mode of automatic voicemail email operation provided by the voicemail server whenever the voicemail mailbox receives a new voicemail message.

∙Users can change their voicemail email mode using visual voice 334 . If the voicemail server is set to IP Office mode 331 , user can also change their voicemail email mode through the telephone prompts. The ability to change the voicemail email mode can also be provided in a call flow using a Play Configuration Menu 213 action or a Generic 187 action.

∙If the voicemail server is set to IP Office mode

331, users can manually forward a message to email.

∙Off

If off, none of the options below are used for automatic voicemail email. Users can also select this mode by dialing *03 from their extension.

∙Copy

If this mode is selected, each time a new voicemail message is received in the voicemail mailbox, a copy of the message is attached to an email and sent to the email address. There is no mailbox synchronization between the email and voicemail mailboxes. For example reading and deletion of the email message does not affect the message in the voicemail mailbox or the message waiting indication provided for that new message.

Voicemail Pro Installation and Maintenance	Page 78
IP Office Release 6	15-601063 Issue 22e (16 May 2010)