Voicemail Pro Installation and Maintenance Page 264
15-601063 Issue 22e (16 May 2010)IP Office Release 6
5.1.6 Voicemail Telephone Numbers
This section describes the options that can be used with VoicemailCollect short codes and with VM: to access a mailbox
or Voicemail Pro start point.
Short Code
Application Number Field
Collect Messages
?200
VM:?200
"?Main"
VM:?Main
Leave Messages
#200
VM:#200
"#Main"
VM:#Main
A user attempting to collect mail from user mailboxes will be prompted for the voicemail PIN code if not accessing from a
trusted source. See Creating a Trusted Location .
Voicemail Pro Start Points
The following only apply when a matching start point has been set up. If a short burst of ringing is required then # should
be inserted before the start point name. This is useful if transferring callers as it allows the transfer to be completed before
the Voicemail Prompts begin.
Short Code
Application Number Field
User Start Points
for examples a user called Extn205.
Collect
"Extn205.Collect"
VM:Extn205.Collect
Leave
"Extn205.Leave"
VM:Extn205.Leave
Callback
"Extn205.Callback"
VM:Extn205.Callback
Queued
-
-
Still Queued
-
-
Group Start Points
for example a group called Main.
Collect
"Main.Collect"
VM:Main.Collect
Leave
"Main.Leave"
VM:Main.Leave
Queued
-
-
Still Queued
-
-
Default Start Points
Collect
"Default.Collect"
VM:Default.Collect
Leave
"Default.Leave"
VM:Default.Leave
Queued
-
VM:Default.Queued"
Still Queued
-
VM:Default.Still Queued"
Short Code Start Points
(see also Voicemail Node)
for example a shortcode start point called DVM.
"Short Codes.DVM"
VM:Short Codes.DVM
Module Start Points
for these examples a module called Attend…
"Attend"
VM:Attend
Campaigns
for example a campaign called Catalogue.
Leave
-
VM:Catalogue
Collect
-
VM:Catalogue.Collect
The Voicemail Node short code feature can also be used to access short code start points. It uses the short code start
point name as the telephone number without surrounding brackets.
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