Avaya 6 manual ∙ Short Code *88 ∙ Telephone Number *88, ∙ Default Start Points, ∙ Server Queues

Using the Voicemail Pro Client: Start Points

∙ Short Codes

This folder contains any start points set up for particular short codes. Short code start points require the Telephone Number entry of the matching short code in the IP Office Manager to be set up in a particular way. For example, if a Start Point for short code *88 is set up, the settings for short code *88 in the IP Office Manager application must be as follows:

∙Short Code: *88

∙Telephone Number: *88

∙Feature: Voicemail Node.

The above will allow internal callers to access the start point. To allow external callers access, an Incoming Call Route should be set up with the destination *88.

∙ An individual short code on the IP Office. This requires a matching special short code to be set up in Manager.

∙ Default Start Points

Rather than set up individual start points for every user and group, you can also program actions against the default start points. These will then be used for all calls received by the Voicemail Server that don't match a specific start point. See Default Start Points 152 .

∙ Voicemail Pro Administrators 136

When the Voicemail Pro Administrators folder is selected a list is displayed in the details pane. The list contains the name, type and status of the administrators. Details can be added, amended or deleted.

∙ Server Queues 137

These option allow you to view listing of a range settings.

∙User Variables 140

∙Alarms 137

∙Outcalls 139

∙ Modules 159

Modules are reusable sets of actions. They allow you to create a sequence of actions that you can then use within any other start point's call flow. Any changes to the module will affect all the start points using that module. This simplifies the programming of actions if a number of start points use the same sequence of actions. Using modules also reduces the size of the call flow.

Voicemail Pro Installation and Maintenance	Page 151
IP Office Release 6	15-601063 Issue 22e (16 May 2010)