Voicemail Pro Installation and Maintenance Page 398
15-601063 Issue 22e (16 May 2010)IP Office Release 6
8. Appendix

8.1 What Was New in 5.0

The following is a summary of the new features in the IP Office Voicemail Pro 5.0 release. For details of previous releases
refer to the Appendix .

Voicemail Pro 5.0

·ContactStore 7.8
The ContactStore software has been updated to version 7.8. The new version uses a different database format and
supports a wider range of search options. The method of interaction with the voicemail server and IP Office has not
changed. However, ContactStore 7.8 has not been tested with pre-5.0 versions of Voicemail Pro and IP Office. For
full details refer to the IP Office ContactStore Installation manual.
·Updated TTS (ScanSoft) Prompts and Software
The TTS (ScanSoft) software include with Voicemail Pro 5.0 has been updated. The change allows:
·Additional Languages
Additional language support for Chinese (Mandarin), Danish, Finnish, French Canadian, Greek, Hungarian,
Polish, Portuguese and Swedish. The set of TTS languages now matches the recorded prompt languages
provided by Voicemail Pro with the exception of Hungarian.
·Vista Support
The updated TTS drivers are supported on Vista and on 64-bit versions of supported Windows operating
systems.
IP Office Configuration Changes
The following changes to the IP Office 5.0 configuration are applicable to Voicemail Pro 5.0.
·IP500 Support
Voicemail Pro 5.0 no longer requires the IP Office to have an IP500 Upgrade Standard to Professional license.
·IP500 Voicemail Pro Ports
For IP500 control units, the maximum number of licensable voicemail channels has increased to 40.
·System Default Mailbox Breakout Numbers
Breakout numbers allow callers to select to be redirected to another destination while listening to a user's mailbox
greeting. Each user mailbox can have up to 3 possible breakout numbers set, accessed by the caller dialing 0, 2 or
3. IP Office 5.0+ allows system default numbers to be set for each mailbox breakout. These system defaults are
then applicable to all user mailboxes unless overridden by a user's own breakout number settings.
·User Rights Mailbox Breakout Numbers
User mailbox breakout numbers can also be set through user rights.
·Additional Breakout Number Support in IP Office Mailbox Mode
The additional breakout numbers 2 and 3 are now supported on Voicemail Pro systems running in IP Office mailbox
mode.
·Forward Unconditional to Voicemail
Within the IP Office configuration for a user's forwarding settings, for Forward Unconditional the option To
Voicemail can be selected. This will override any forwarding number set and send calls immediately to voicemail
when forward unconditional is enabled. This option is supported with all IP Office voicemail types including
Voicemail Pro.
·Small Community Network Fallback
Within an IP Office Small Community Network, voicemail server is associated with a central IP Office via which it
provides voicemail services to all the IP Offices in the SCN. IP Office 5.0 provides a number of SCN fallback
settings, including allowing the voicemail server to work with a fallback IP Office if the central IP Office is removed
from the network for any reason. This feature is configured within the IP Office configurations and requires the
fallback IP Office to have the appropriate licenses for the voicemail features required during fallback.
UMS Enhancements
The following additions have been made to UMS operation:
·Hunt Group Mailbox Support
Hunt group mailboxes are now supported. A UMS Web Service option is available on the Hunt Group | Voicemail tab
within the IP Office configuration. The use of this option allows access to the hunt group mailbox messages using
IMAP or a web browser. This consumes UMS Web Service licenses in the same way as enabling users for UMS.
·Web Browser Playback Enhancements
The Web Browsers message playback interface has been enhanced to allow the user to call the sender of the
message, if the CLI is know, or select ‘previous’, ‘next’, ‘first’ or ‘last’ message without leaving the interface. In
addition the message forward capability has been enhanced to ease the selection of destinations.
401
16
88
261
52
41
336