Installing Voicemail Pro: General Installation Requirements

2.2 Server/Client Installation

The Voicemail Pro installation software offers a number of different types of installation. The key types are client only, compact, typical and custom. These differ in the components installed as detailed in the table below.

Component

Sub Component

 

Installation Type

Notes

 

 

 

 

 

 

 

 

 

 

Client

Compa

Typica

Custo

 

 

 

 

ct

l

m

 

 

 

 

 

 

 

 

Voicemail

Voicemail Pro

 

 

 

 

 

Pro

Client

 

 

 

 

 

 

Voicemail Pro

 

 

 

 

 

 

Service

 

 

 

 

 

 

Languages

 

 

 

 

Installs the prompts that best match the server

 

 

 

 

 

 

PC locale plus English prompts. For an installation

 

 

 

 

 

 

with additional languages use the Custom

 

 

 

 

 

 

installation option.

VPNM

VPNM Database

 

 

 

 

 

 

 

 

 

 

 

Receiver

 

 

 

 

 

 

VPNM Server

 

 

 

 

 

 

VPNM Receiver

 

 

 

 

 

Voicemail Pro Campaign Web

 

 

 

 

Not available for installation on an XP Pro server.

Component

 

 

 

 

 

 

Web Voicemail (UMS)

 

 

 

 

Only available for installation on server operating

 

 

 

 

 

 

systems.

Before you begin:

1.Log on to the server PC using the account under which you intend the Voicemail Pro server or service to run. This account must have full administrator rights to the server PC.

2.Recommendation

Create a new user account called Voicemail and give it full administrator rights on the PC. This will help to identify the purpose of the account. Set the account password so that it does not expire.

3.In IP Office Manager, check that the correct licenses for Voicemail Pro Valid.

22have been installed and show a status of

4.For installations other than client only and compact, check that the necessary pre-installation processes have been completed:

Web Campaigns Installation

Voicemail Email Installation

UMS Web Voicemail 37

31

64

IMAP Installation

38

Web Voicemail Installation

41

Exchange 2007 Installation

47

Centralized Voicemail Pro

52

Installing Text to Speech Features

81

Voicemail Private Networked Messaging (VPNM) Installation

426

Installing Voicemail Pro TTY Prompts

298

Installation on Windows Server Operating Systems

On many Windows server PC's, while the Windows Audio components are present by default they are not always enabled. If this is the case the playback of voice prompts may be 'choppy' and the TTS (if installed) will not work. However, enabling Windows Audio does not require the server PC to have a sound card installed.

1.Ensure that you have full administrator rights for the PC. This process will also require the PC to be restated.

2.In the Windows Control Panel select Sounds and Audio Devices.

3.If Windows Audio has not been enabled, select the Enable Windows Audio check-box.

Voicemail Pro Installation and Maintenance

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IP Office Release 6

15-601063 Issue 22e (16 May 2010)

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Avaya 6 manual Server/Client Installation, ∙ UMS Web Voicemail