Voicemail Pro Installation and Maintenance Page 71
15-601063 Issue 22e (16 May 2010)IP Office Release 6
Installing Voicemail Pro: Voicemail Email
2.6.2.1.3 Installing the VoiceMail Pro Software
Log off and log back on using the Voicemail account and password.
1. Install the required Voicemail Pro software.
2. When the installation process requests a User Name and Password for the Voicemail Pro service, enter the Voicemail
account details.
3. Restart the server PC when requested and log on using the Voicemail account.
4. When SMTP email details are requested, enter no values and ignore the error message following the SMTP check.
5. Start the Voicemail Pro Service .
6. Check that the basic voicemail services start and operate correctly.
7. Switch Voicemail Pro to MAPI .
2.6.2.1.4 Switching VoiceMail Pro to MAPI
By default, the Voicemail Pro server is configured for SMTP email mode. However if required it can be switched between
SMTP and MAPI mode. Some options are not available if you are working offline. You must be working online to use this
feature.
To select the server email mode
1.Start the Voicemail Pro Client.
2.Click Preferences and select General.
3.Click the MAPI tab.
4.The Use Email Protocol settings allow you to switch Voicemail Pro between MAPI and SMTP.
·If MAPI is selected, a valid MAPI profile and password must be entered in the fields above. That MAPI profile
must exist within the MAPI email client on the server PC and be useable by the account under which the
Voicemail Pro service is running.
·If SMTP is selected, the SMTP email account settings must be entered.
5.Click OK.
6.Click Save and Make Live.
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