2.8.1 System Settings

The IP Office can work with several different types of voicemail server. Therefore it is important to check that it is configured for operation with Voicemail Pro.

1.In IP Office Manager, select System.

2.Click the Voicemail tab.

Voicemail Type

Specifies the type of voicemail system the IP Office is configured to work with. Unless detailed otherwise, the option Voicemail Lite/Pro should be used with Voicemail Pro server. Additional options are displayed depending on the selected voicemail type.

Centralized Voicemail

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This setting is used for remote systems in a Small Community Network where the central voicemail server is being hosted by another IP Office. The Voicemail Destination field below is used to enter the Outgoing Group ID of the SCN trunk to the IP Office hosting the central voicemail server.

Distributed Voicemail 56 (Software level = IP Office Release 6)

This option is used in a Small Community Network for remote IP Offices which want to be associated with their own voicemail server in addition to the central voicemail server. The IP Office will require licenses for Voicemail Pro operation and for the voicemail features required. The Voicemail IP Address below is used to enter the IP address of the IP Office's voicemail server while the Voicemail Destination field below is still used to set location of the central voicemail server as for centralized voicemail.

Embedded Voicemail

Not used with Voicemail Pro.

Group Voicemail

Not used with Voicemail Pro.

Remote Audix Voicemail Not used with Voicemail Pro.

Voicemail Lite/Pro

This is the normal setting used for Voicemail Pro.

Voicemail IP Address

By default the IP Office connects to the Voicemail Pro server by using the address 255.255.255.255 to broadcast for any server on the same LAN as itself. When it receives a response it will use that voicemail server. However it may be necessary or desired to set this access to an exact address. Change the default address (255.255.255.255) to the IP address of the PC on which the Voicemail Pro server is running.

For configuration of IP Office systems using centralized Voicemail Pro in an IP Office Small Community Network (SCN) see Centralized Voicemail Pro 52 .

Message Button Go To Visual Voice

Many Avaya phones have a fixed button labeled MESSAGES which can be used by the phone user to access their mailbox. If this option is selected, then on phones able to support Visual Voice 334 , visual voice is used when the button is pressed rather than the standard voice prompt interface.

Voicemail Pro Installation and Maintenance

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IP Office Release 6

15-601063 Issue 22e (16 May 2010)

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Avaya 6 manual System Settings