IP Office Release
Voicemail Pro Installation and Maintenance IP Office Release
Contents
Administration
Mailbox Access Controls
Voicemail Pro Examples
Accessing Campaign Results
Appendix
Page
Chapter Voicemail Pro
Page
∙ Voicemail Pro Client
∙ IP Office Control Unit
∙ Voicemail Pro Server
∙ Telephone Extension
Voicemail Pro Installation and Maintenance IP Office Release
∙ Advanced Edition License
What is New
∙ Preferred Edition Voicemail Pro License
∙ User Profile Licenses and User Profiles
Centralized Voicemail
∙ Alarms Administrator
∙ Alarm Duration and Retries
∙ Alarm Clearing
∙ Voicemail on/off ∙ Voicemail email mode ∙ DND on/off
Voicemail Pro Installation and Maintenance IP Office Release
Supported Languages
TTY Teletype Prompts
Number of Simultaneous Users
IP406 IP412 IP500
Chapter Installing Voicemail Pro
General Installation Requirements
∙ IP406 ∙ IP412 ∙ IP Office ∙ IP Office 500
∙ IP Office Applications DVD Tips
PC Specification
Voicemail Pro plus IVR and or TTS
Basic Voicemail Pro
Voicemail Pro plus UMS Web Voicemail and/or Campaigns
Voicemail Pro and IP Office Customer Call Reporter
Ports
Component Location %ProgramFiles%\Avaya\IP Office\ Ports
Voicemail Pro Licenses
∙ VMPro Database Interface
∙ UMS Web Services
Legacy Licenses
∙ VMPro VB Script
Network Requirements
∙ Small Office Edition, IP406 V2 and IP500 Full duplex
Disk Space Requirements
Web Server Operation
ContactStore Operation
∙ Voicemail is case sensitive
User and Group Mailboxes
∙ Mailboxes are based on names
∙ Voicemail removes spaces at the end of mailbox names
Server/Client Installation
∙ UMS Web Voicemail
InstallShield Wizard Complete menu is displayed
To install the Voicemail Pro software components
Preparing Installation menu is displayed
IP Office Voicemail Pro Smtp Email Settings window opens
To Initialize the Voicemail Pro Call Flow
Click the Save and Make Live icon
Modifying the Installed Components
Select Add and Remove Programs
∙ Extension Name campaigns
Web Campaigns Installation
Windows 2003 Server
∙ Set extension status to Allowed
Voicemail Pro Services
To check/restart the Voicemail Pro Service
Using a Batch File to Start Services
Upgrading Voicemail Pro
Upgrade from below version
Restore the Registry
Back up the Registry
To upgrade from version 3.2 or higher
Upgrade from Version 3.2+
Restore the Database
Select Import Call Flows
Select the Mailbox Mode
Upgrade to Voicemail Pro
Install the New Software
Move the Voicemail Lite Folders
∙ Imap Email Client Support
UMS Web Services
∙ Web Voicemail Access
New Unread Old read Saved Priority Private Deleted
Imap Installation
Configure Users for UMS
Installing the Voicemail Pro Imap Server
Licensing IP Office for Web Services
Configuring Hunt Groups for UMS
Configuring a User Email account
Example Outlook Express
Set My incoming mail server is a to Imap
Web Voicemail Installation
Web Voicemail Installation Requirements
∙ o Javascript Enabled Web Browser
∙ o User Name and Password
User and Browser Requirements
UMS Web Voicemail and ContactStore
Playback Control
Opera
Internet Explorer
Voicemail Pro Installation and Maintenance IP Office Release
∙ Exchange 2007 Server
Exchange 2007 Installation
∙ Note
∙ Voicemail Pro
Exchange Server 2007 Unified Messaging Configuration
Installing Voicemail Pro UMS Web Services
Voicemail Pro Installation and Maintenance IP Office Release
Installing Voicemail Pro UMS Web Services
∙ Centralized Voicemail with a Backup Voicemail Server
Centralized Voicemail Pro
∙ Centralized Voicemail with Distributed Voicemail Servers
Summary of IP Office Settings
Centralized Voicemail
Normal Operation
Setup and Requirements for Voicemail Fallback
Fallback IP Office Control
Fallback Control Operation
During Backup Operation
Backup Voicemail Server Operation
Configuring Backup Server Operation
After Backup Operation
Distributed Voicemail Servers
Multiple Distributed Servers
Sharing Distributed Voicemail Servers
Address
Configuring Distributed Voicemail Server Operation
Voicemail IP
Voicemail
Combined Options
∙ Central Voicemail Unavailable
∙ Central IP Office Central Voicemail Server Unavailable
Installation Notes
Smtp Configuration
Install and Enable IIS
Voicemail Pro Configuration
IP Office Configuration
Configuring Distributed Voicemail Server Operation
Configuring Backup Server Operation
Check the Server Connections
Checking Status with the Voicemail Pro Client
Smtp Setup
Voicemail Email
Click Preferences and select General
To select the server email mode
Selecting Smtp Operation
Click Save and Make Live
Changing the Server Smtp Settings
To configure the server Smtp email settings
Click the Smtp Email Settings tab ∙ Mail Server
Click the Email Settings tab ∙ Account Details box
Setting the Server Email Address
To configure email settings
∙ Message Parameters
Smtp Error Codes
Smtp Errors
Enabling Smtp Error Reporting
Enter SMTPLogging
Mapi Setup
Domain Member
Select Computer Management Local Users and Groups Groups
Configuring Outlook for VoiceMail Email
Installing the VoiceMail Pro Software
Work Group Member
To create a Voicemail User Account
To configure Outlook Express for Internet Mail
Display name box enter Voicemail
To configure Outlook for Internet Mail
Select Tools Options
To configure Outlook for Exchange Server
Highlight Microsoft Exchange Server and click OK
Click Save and Make Live
To change Smtp Email Account Settings
Click the Email Settings tab
Voicemail Email Operation
User and Group Configuration
∙ Voicemail Email Default = Off
∙ Off
How Voicemail Email Messages Look
Voicemail Pro Email Action
Text to Speech TTS Installation
TTS Licensing
Languages
Using the Speak Text Action
Installing Generic Text to Speech
Installing Avaya Text to Speech
To install Text to Speech
Text to Speech Sapi Controls
Example Sapi XML Tags
∙ Attributes ∙ msec=
Spell
Silence
Partofsp
Setting Up Text To Speech to Read Email
∙ Voicemail Email
∙ Voicemail Email Reading
IP Office Configuration
System Settings
∙ Voicemail Channel Reservation
∙ SIP Settings
∙ SIP Display Name Alias Default = User name
∙ Reception / Breakout Dtmf
∙ Voicemail Help Default = Off
User Voicemail Settings
∙ Voicemail On Default = On
∙ Voicemail Ringback Default = Off
Forward to Voicemail
∙ Dtmf Breakout
Voicemail Pro Installation and Maintenance IP Office Release
User Source Numbers
To add a source number
View the Source Numbers tab
Hunt Group Settings
Hunt Group Settings
Voicemail Answer Time
∙ UMS Web Service IP Office 5.0+
∙ Broadcast
Voicemail Channel Reservations
To change voicemail channel reservations
To view the utilization of voicemail channels
Channel Restrictions
Voicemail Pro Preferences
General
To set up general system preferences
System Preferences
To change the Voicemail Pro Preferences
∙ Play Advice on Call Recording
∙ Default Telephony Interface
∙ Voicemail Password
∙ Enable Fax Sub-Addressing
From the Administration menu, select Preferences General
Directories
To set the location of Voicemail system folders
Mapi
Housekeeping
∙ Space OK Alarm
Snmp Alarm
To set up disk space and recording time alarms
∙ Critical Alarm
∙ Prime Times
Outcalling
To set the global outcalling preferences
∙ Peak Times
To add a Vpnm server
Vpnm
To open the VPN window Start the Voicemail Pro Client
To delete a Vpnm server
To add a user to Vpnm server
To add a group of users
To change details of a Vpnm user
Control Panel Options
To change the Voicemail Pro Server Preferences
Select IP Office Voicemail Pro
System Settings
Email Settings
Smtp Email Settings
Troubleshooting
Checking the Voicemail Pro Service
Using a Batch File to Start Services
Voicemail Pro User Log
Run DbgView.exe
Installation
Tracing in Debug
Logging Run DbgView.exe Select File Log Preferences
Close the Configure Debug Filters window
Voicemail Console
Filtering Select View Debug Filters
Page
Chapter Using the Voicemail Pro Client
Logging in to the Voicemail Pro Server
Continue Offline Message Window
Main Voicemail Pro Window
∙ Toolbar
∙ Modules
Saving Changes and Making them Live
Logging Out
Voicemail Shutdown or Suspend
∙ Continue
∙ Cancel Shut Down
∙ Cancel Suspend
∙ Active Sessions
Closing Down
To close the Voicemail Pro Client
Changing Between Offline and Online Mode
To switch between online and offline mode
Administrator Accounts
Using the Voicemail Pro Client Administrator Accounts
Confirm Call Flow Download Window
Using the Navigation and Details Panes
∙ Cancel
∙ Download
∙ Alarms
∙ Outcalls
Users / Groups
∙ View Mailbox Details Voicemail Pro 6.0+
Account
∙ Enabled
Account
∙ Numbers
Personal Distributions Lists
Select the Personal Distribution Lists tab
Voicemail Pro Installation and Maintenance IP Office Release
∙ Disabled
∙ Enabled Always
Outcalling
∙ Enabled During Prime Time
∙ Enabled During Time Profile
∙ Enabled During Peak Time
∙ Retry Times ∙ System
Voicemail Pro Administrators
∙ Time hhmm
Alarms
Server Queues
∙ Frequency
∙ File
∙ Display Text
Outcalls
User Variables
Example of Using User Variables
Distributed Voicemails
∙ Cut ∙ Copy ∙ Paste
Toolbar Icons
∙ Save as ∙ Save and Make Live
∙ Conditions Editor ∙ Campaigns
Importing and Exporting
To export a file
To import a file
Backup and Restore Settings
Backup Configuration
Doing a Manual Backup
Restoring a Previous Backup
Including Other Files
To include other files
∙ Users
Start Points
∙ Specific Start Points
∙ Groups
∙ User Variables ∙ Alarms ∙ Outcalls ∙ Modules
∙ Default Start Points
∙ Voicemail Pro Administrators
∙ Short Code *88 ∙ Telephone Number *88
∙ Leave
Default Start Points
∙ Collect
∙ Queued
Using Start Points
Viewing Call Flows as Text
To view a start point or module as text
User Variables
To add a user defined variable
Example of Using User Variables
Call Variables
Action, Savevalue, for example Save$KEY or Save1234
Available Variables
$REGname
$TimeQueued
Creating Modules
Running a Module
Logic Settings
Conditions Editor
Condition Elements
Using the Condition Editor
To start the Condition Editor
To add a new condition
∙ Calendar See Calendar
To change the logic setting of a condition
To add elements to a condition
∙ Compare See Compare ∙ Condition See Condition
To add a calendar element
Calendar
∙ Multiple Day Logic
Click Calendar
Week Planner
To add a Week Planner element
Click Week Planner
Click Condition
Condition
To add a condition element
Example
About
Compare
Using the Voicemail Pro Client About
Voicemail Pro Installation and Maintenance IP Office Release
Chapter Voicemail Pro Actions
To add an action
∙ Reporting
∙ Results
To edit an action
Connections
To add a connection
To delete a connection
Available Actions
∙ Personal Options Menu Action
∙ Edit Play List Action
∙ Record Name Action
∙ Variable Routing Action
∙ Open Door Action
∙ Alarm Set Action
∙ eMail Action
∙ Clock Action
Queue Actions
∙ Queue ETA Action
∙ Queue Position Action
∙ Token Name
Standard Action Tabs
General
∙ Description
Entry Prompts
Speaking Variables to Callers
Using the Wave Editor
Voicemail Pro Installation and Maintenance IP Office Release
Specific
To select a prompt
Increments by calls that reach the action
Reporting
Mail
Current caller Send reporting
Results
Basic Actions
Generic
∙ Generic Action
Arithmetic Evaluation
Free Format Equivalent
∙ Enter Expression to evalute
Change Callers Priority
Change User or Group Configuration
∙ Operation
∙ From User\Group Mailbox
∙ Parameter
Parameter Name
Off Hook Station
Follow Me Number
Voicemail Code
Dial
∙ Select Generic command Clear Counter ∙ Select Counter
Clear Counter
∙ Select Generic command Counter Decrement ∙ Select Counter
Counter Decrement
∙ Select Generic command Counter Increment ∙ Select Counter
Counter Increment
Generic Free Format Command
∙ Save a Value Savevalue
∙ Forward a Message FWDext1#ext2##
∙ Select Generic command Set Counter ∙ Select Counter
Set Counter
∙ Value
Set CPxx Value
∙ With Value
String Manipulation
Set Interdigit Delay
Settings
Speak Text
Results
∙ $CLI
Menu
176 , Entry Prompts 177 , Reporting 182 and Results
∙ Delete
∙ Timeout
∙ F = For Fax Calls
∙ Invalid Input Handling
Goto
Basic Actions icon and select GoTo
∙ Please select a node to go to
Module Return
Disconnect
Home
Click the Basic Actions icon and select Module Return
Mailbox Actions
Get Mail
∙ IP Office mode
∙ Intuity mode
Leave Mail
∙ VRL
Listen
Voice Question
Click the Mailbox Actions icon and select Voice Question
∙ Leave campaign information e.g. customers
Campaign
∙ Please select a campaign
∙ Pick up campaign information e.g. agent
Configuration Actions
Edit Play List
∙ File Path
Click the Configuration Actions icon and select Record Name
Record Name
∙ Play Configuration Menu Legacy
Personal Options Menu
∙ Personal Options Menu
∙ Installed on the Server
Select System Prompt Language
∙ Possible system prompts
Telephony Actions
Variable Routing
∙ Select a Variable
∙ Does the Variable match any of the following numbers
Results
Route Incoming Call
∙ Internal
∙ External
∙ No Answer
∙ Default
Route by Call Status
∙ Busy
Transfer
MS-CRM Call Data Tagging
Additional Examples
Whisper
∙ Play recording to
∙ Source of transfer
∙ No answer timeout
∙ Reject
Call List
∙ Transfer to group
∙ Prompt user with a list of group members
Dial by Name
Click the Telephony Actions icon and select Dial by Name
∙ True
∙ False
Conferencing Center
∙ Gather conference and pin information before validation
Assisted Transfer
∙ Set Call Priority Voicemail Pro 5.0+
MS-CRM Call Data Tagging
Alphanumeric
Click the Telephony Actions icon and select Alphanumeric
∙ Dtmf Data
∙ No Dtmf Data
Miscellaneous Actions
∙ Send e-mail to
∙ Content
Miscellaneous Actions icon and select eMail
∙ Attach file to e-mail
Open Door
Miscellaneous Actions icon and select Open Door
Alarm Set
∙ Time hhmm
Miscellaneous Actions icon and select Clock
Clock
Result
∙ Play Time Until Dtmf Input Software level = 5.0+
Post Dial
∙ Enter VBScript
VB Script
Miscellaneous Actions icon and select VB Script
∙ Expand
This action has two results, Success or Failure
Remote Call Flow
Click the Conditions Actions icon and select Test Condition
Condition Actions
Test Condition
∙ Return the results of the following condition
Set User Variable
Set User Variable
General 176 , Entry Prompts 177 , Reporting actions
∙ Assign the following user variable
Test User Variable
∙ Matches the value below
Test Variable
Specific tab plus a No Match and Timeout result ∙ No Match
Decrement and Test Counter
∙ Value to test counter against
Increment and Test Counter
Database Actions
Database Open
Database Execute
Click the Database Actions icon and select Database Execute
Database Get Data
Database Close
Click the Database Actions icon and select Database Close
Queue Actions
Queue ETA
Queue Position
Click the Queue Actions icon and select Queue Position
Issue 22e 16 May
Page
Chapter Administration
Routing Calls to Voicemail
∙ VM versus Short Codes?
Routing Calls to Voicemail
Forward Unconditional to Voicemail
Transferring Calls to Voicemail
Using Short Codes to Access Voicemail
Example 1 Access to the Mailbox Main
∙ Example 2 Accessing a Module from Phone Manager
Using VM to Access Voicemail
∙ Example 1 SoftConsole access to the mailbox Main
∙ Example 3 Incoming Call Routing
Voicemail Telephone Numbers
Example Call Flow
Voicemail Pro Module
Using the Module
Creating a Matching Short Code
∙ Using a Voicemail Collect button
User Voicemail Access
∙ Using the Messages button on their telephone
∙ Using Visual Voice
Giving Users Button Access
To give all users access from any extension
Giving Users Access from Any Extension
To give a specific user access from any extension
∙ An individual user
To configure a trusted location
Giving Users Access from an External Location
To give users access from an external location
Creating a Trusted Location
Hunt Group Voicemail
∙ Messaging
∙ Message Waiting Indication
∙ Phone Manager
Configuring Message Waiting Indication
To configure message waiting indication
∙ 4400 Series Phones
Configuring Group Broadcast
To configure Group Broadcast
Check Broadcast
Using a Short Code to Collect Voicemail
Out of Hours Operation
Configuring Announcements
Enabling Announcements
View the Announcements tab
∙ Voicemail Pro IP Office Mode
∙ Voicemail Pro Intuity Emulation Mode
Recording the Announcements
Customizing Announcements
To customize announcement 1 for a specific group
To customize announcement 2 for a specific group
∙ Normalize Queue Length Default = Blank
To configure queuing for a hunt group
∙ Queuing On Default = On
Hunt Group Queuing
Customizing a Hunt Group Call Flow
Administration Hunt Group Voicemail
Recording Calls
Call Recording Warning
Advice of Call Recording Message
To switch the recording warning on or off
Click Save & Make Live To hide the auto record indication
Voice Recording Library VRL
Click or select Administration Preferences General
Changing the Recording Time
To change the recording length
Manual Call Recording
Voicemail Pro Installation and Maintenance IP Office Release
Setting Manual Recording Options
To configure a users recording options
Select the Voice Recording tab
Customizing Manual Recording
Hunt Group
Automatic Call Recording
Incoming Call Route
User
Setting Automatic Recording Options
To set automatic call recording for a user
To set automatic call recording for a hunt group
To set automatic call recording for an incoming call route
To set automatic call recording for an outgoing account call
Customizing Auto Recording
∙ Calls are going to be recorded
Announcements
Mandatory Announcement Example
∙ Calls are received
Personal Announcements
Support for Callers with Impaired Hearing
Changing User Locale
Installing Voicemail Pro TTY Prompts
Advice for Mailbox Owners Using a TTY Device
To change the user locale
Changing the Language Setting for a TTY Device
An Example of Customizing a Simple Mailbox Call Flow
An Example of Customizing a Complex Mailbox Call Flow
Changing Language
Supported Languages
Changing the Language of System Prompts
Changing the Language of Custom Prompts
To change the language of custom prompts
Mobile Twinning
∙ CFGSet MattR twinningtype Mobile
· Enter the command CFGSet 203 mobiletwinningnumber$KEY
· Enter the command CFGSet 203 twinningtype Mobile
· Enter the command CFGSet 203 twinningtype Internal
To create the example call flow
Issue 22e 16 May
Create a short code to test the call flow
Remote Voicemail Notification
∙ Voicemail Outcalling
To set up the callback
Callback
· Important
To set the users callback number
Using a Play Configuration Menu Action
Default Callback Start Point
· Callback Number
Outcalling
Setting the Outcalling System Preferences
Editing Mailbox Outcalling Settings
∙ Enabled During Time Profile
Automatic Message Deletion
Using Voicemail to Give Error Messages
Mailbox Management
Issue 22e 16 May
Disabling a Mailbox
Clearing a Mailbox
Outcalling Settings
∙ Enabled During Time Profile
Personal Distribution Lists
Administration Mailbox Management
Voicemail Pro Installation and Maintenance IP Office Release
Chapter Mailbox Access Controls
∙ Standard IP Office Mailbox Mode
∙ Intuity Mailbox Mode
∙ Tip
General Controls
∙ *17 Collect Messages
∙ *18 Voicemail on / *19 Voicemail off
Intuity Mode
IP Office Mode
Phone Manager
∙ Messages Tab
∙ Voicemail Tab
Mailbox Access Controls Phone Manager
∙ Configuration Preferences
Using the Visual Voice Button for Voicemail Transfer
Visual Voice
Visual Voice Controls
Issue 22e 16 May
UMS Web Voicemail
Message Types
Controls
Changing Settings
Playing Messages
UMS Imap
UMS Exchange
Chapter Voicemail Pro Examples
Using VB Script
Voicemail Pro Examples
Voicemail Pro Examples Using VB Script
VBScript Properties
CallingParty Property
EstimatedAnswer Property
∙ String
LastAccessedMsg Property
Locale Property
Name Property
NewMsgs Property
OldMsgs Property
PositionInQueue Property
Result Property
SavedMsgs Property
SavedResult Property
Variable Property
VBScript Methods
ForwardMsg Method
ForwardMsgToMailbox Method
GetDTMF Method
FullFilename Method
GetCallingParty Method
GetEstimatedAnswer Method
GetLocale Method
GetLastAccessed Msg Method
GetExtension Method
GetMailbox Method
GetMessagePriority Method
GetMailboxMessage Method
GetMailboxMessages Method
GetMessagePrivate Method
GetNewMsgs Method
GetMessageStatus Method
GetName Method
GetOldMsgs Method
GetSavedMsgs Method
GetRegister Method
GetResult Method
GetSavedResult Method
GetVariable Method
GetUserMailboxFromExtn Method
GetUserVariable Method
MessageCLI Method
MessageLength Method
MessageTime Method
PlayDigits Method
PlayLocaleWav Method
Wav String
PlayWav Method
Wavs directory
Examples of Time Playback
Voice.PlayWav UK English US English
∙ maxtime Long
RecordMsg Method
RecordRegister Method
Return
SetMailboxMessage Method
Register Method
SetLocale Method
SetRegister Method
SetUserVariable Method
SetResult Method
SetSavedResult Method
SetVariable Method
Speak Method
Stop Method
∙ Database Execute
Database Connection
∙ Database Open
∙ Database Get Data
Example Database Scenario
Retrieving Data from the Database
Voicemail Pro Examples Database Connection
Database Open Action
Database Execute Action
Database Get Data Action
Returning Data from the Database
Speak Book Title
Entering Details into the Database
Confirm Book Details
Collect Callers Details
Select the Database Execute icon
Dial by Name
From Telephony Actions the Dial by name action was added
From Mailbox Actions a Leave Mail action was added
To add a short code
Adding a Record Name Module
To add a Shortcode
Changing Full Names
Using the Name Table
To changing your name using a telephone with a menu Key
To use the Name table
Campaigns
Managing Campaigns
∙ Delete an Existing Campaign
Voicemail Pro Installation and Maintenance IP Office Release
Customer Prompts
Customer Menu
Accessing Campaign Results
∙ Where should this Campaign be parked
Campaign Identification
Select Emulation Call Park
Campaign Park Slots
To assign a campaign to a programmable button
To use the UnPark Call function
Using the Web Campaign
To view open the Campaign Web Campaign
Voicemail Pro Installation and Maintenance IP Office Release
Voicemail Pro Examples Campaigns
Fax Server Configuration
Fax Server Configuration
Setting the VoiceMail Pro System Fax Number
System Fax Number is used to
To set the Voicemail Pro system fax number
Voicemail Pro Examples Fax Server Configuration
Setting up Fax Forwarding
Setting Up a User Defined Fax Number
To set up a user defined fax number
Routing Fax Calls Using a Menu Action
Configuring an Analog Extension Number for Fax Use
To configure an analog extension number for fax use
Select Embedded Services
Castelle Fax Server
Page
Chapter Appendix
What Was New
Voicemail Pro
Voicemail Pro Client Changes
∙ Transfer 221 / Assisted Transfer
∙ Disable Mailbox
∙ Clear Mailbox
∙ Outcalling Configuration
∙ License and Service Status Display
∙ Call Transfer Announcements
∙ Variable Routing replaces the CLI Routing Action
∙ Upgrade
Prompts
US English Intuity Prompts
Appendix Prompts
Hang up or to disconnect IP Office press **X
Sign. To lookup by name instead press *2
First name
Its place
Calls identified as out of hours
Appendix Prompts
Order in which they have been received
You are specifying the telephone number of a fax machine
Voicemail Pro Installation and Maintenance IP Office Release
Appendix Prompts
Voicemail Pro Installation and Maintenance IP Office Release
Appendix Prompts
English Non-Intuity Prompts
WAV File Non-Intuity Prompt
EOC1 EOC2
To the previous menu press
MNU10
RECNAM02
Svm26
Installing VoiceMail Pro as an ACM Gateway
To install the ACM Gateway
Appendix Installing VoiceMail Pro as an ACM Gateway
Installing Networked Messaging Vpnm
Requirements for Vpnm
Installing VoiceMail Pro with Vpnm Support
∙ Important
Computer now
Configuring Vpnm Preferences
To add a user to Vpnm server
To add a group of users
Testing a Vpnm Setup
To test the Vpnm setup
Issue 22e 16 May
Page
Index
Isbn
Date Twenty First September
TTS
Iclid
LOC
Index
MSCRM-ACT
POS
Sapi XML Regdword
Mapi
Vpnm
VMS API
Node 150, 153, 262
YEAR/MONTH/DAY Hour
Page
Voicemail Pro Installation and Maintenance IP Office Release
Voicemail Pro Installation and Maintenance IP Office Release
