Using the Voicemail Pro Client: Using the Navigation and Details Panes

Enabled During Time Profile

Allows a user specific time profile for outcalling to be specified.

Enabled During Peak Time

Use outcalling during the peak time

105period defined on the voicemail server.

Enabled During Prime Time

Use outcalling during the prime time

314period defined on the voicemail server.

Retry Times

System

Use the default retry settings

Personalized

105configured on the voicemail server.

Use the options below to configure user specific retry settings.

Number of Retries

Up to 10 retries can be specified.

Retry Intervals

These values set the interval between one notification attempt and the next (not including the actual outcalling ringing time for the outcalling destination). The first 5 retries can be given varying intervals between 0 and 60 minutes. To change a value click on it and enter the new value. When more than 5 retries are selected, the default value is used for all retries after the fifth retry.

Escalation List

An escalation list can be used as the destination for an outcalling attempt. The list can contain up to 9 entries selected from the user's account settings. The same number can be used more than once if required. For each number in the list you can set how long it should be rung and also the delay before trying the next number in the escalation list. If multiple retries have been configured, the full escalation list must be completed before the next retry begins.

Voicemail Pro Installation and Maintenance

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IP Office Release 6

15-601063 Issue 22e (16 May 2010)

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Avaya 6 ∙ Enabled During Time Profile, ∙ Enabled During Peak Time, ∙ Enabled During Prime Time, ∙ Retry Times ∙ System