Appendix: What Was New in 5.0

UMS Exchange 2007

47

A UMS licensed user configured to use Exchange 2007 as the Voicemail store, by setting the Voicemail to email forward option, will have their voicemail messages delivered into Exchange, and will still be able to get access to the voicemail messages via the Telephone User Interface (TUI) and Visual Voice, as well as being provided access by Exchange Compatible applications using interfaces such as Exchange Web Services, or the Exchange IMAP server. Please note, the VMPro Web Services, or the VMPro IMAP server will only present messages in the Voicemail Store, therefore in the instance where the voicemail messages have been forwarded on to another mail store, these messages will not be presented by these interfaces. Mail stores such as Exchange 2007 provide their own methods for IMAP and Web browsing which would then be the interfaces of choice.

Call Flow Actions

The following changes have been made to Voicemail Pro actions.

Whisper Action

223

Two new options are now provided by the Whisper action. The action can now be used requiring a caller recording. The transfer target is still able to accept or reject the call but will do this based on the displayed text and the prompts pre-recorded with the action when it was setup. Whisper calls can also be used with auto accept. When selected, after hearing the caller's recording and the action prompts the call is automatically connected to the transfer target.

Alarm Set

236

This action was previously restricted to setting up a single non-repeated alarm back to an internal caller's own extension. The action has now been enhanced to allow the setup of alarms to other extension and repeating alarms.

Clock Action

238

The clock action can now be used to say the time just once before moving to the next call flow action or to repeat the time until the caller presses a DTMF key or hangs up.

Increment and Test Counter 249 / Decrement and Test Counter 248

These two new actions have been added to the list of Condition actions. They can be used to change the value of one of the 15 new $COUNTER call variables and then branch the call flow if the new value matches a specified target value.

Transfer 221 / Assisted Transfer

229

These actions now include an option to change the caller's priority prior to the transfer.

For the Transfer action, transferring to a short code is now supported.

Generic Action

184

The Specific tab settings of this action have been changed to allow the entry of generic commands by the selection from a list of commands and then completion of relevant parameters. The resulting text string for the resulting generic command can still be displayed and edited if required or if a generic command not included in the parameterized command list is being used.

Call and User Defined Variables

The following changes have been made to the call and user defined variables provided by the voicemail server.

$COUNTER

157

A set of $COUNTER call variables, $COUNTER1 to $COUNTER15 have been added. The value of these can be set, incremented and decremented using Generic actions and the specific Increment and Test Counter, Decrement and Test Counter actions.

User Defined Variable Display

140

The current values of all the user defined variables can be displayed and edited through using the Voicemail Pro client. This is done by selecting Server Queues and then User Variables in the left hand navigation pane.

Voicemail Pro Client Changes

Minimum Message Length

99

Through the voicemail server's general preferences, the minimum message length saved by the voicemail server can be seen and changed. The value can be set between 0 and 10 seconds.

Navigation Changes

128

A number of changes have been made to the items that can be selected in the left hand navigation pane of the Voicemail Pro client.

Users / Groups

130

Selecting Users or Groups in the left hand navigation pane displays details for each mailbox. Voicemail Pro 5.0 provides the following additional options when using this display.

Voicemail Pro Installation and Maintenance

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IP Office Release 6

15-601063 Issue 22e (16 May 2010)

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Avaya 6 manual Voicemail Pro Client Changes, ∙ Transfer 221 / Assisted Transfer