Using the Voicemail Pro Client: Voicemail Shutdown or Suspend

2.Select one of the options:

Continue

Selecting this option will start the polite shutdown process for the server. Once the server is shut down it can only be restart by restarting the Voicemail Pro service or restarting the voicemail server computer.

While the server is shutting down, selecting File again will display Voicemail Shutdown (In Progress...)

. Clicking on this will show a menu showing the status of the shut down and options to either cancel it or to change it to an immediate (impolite) shut down.

Active Sessions

Displays the number of sessions (calls) currently in progress. The shut down will only occur when this reaches zero.

Shutting Down

Displays the time for which the shutting down process has been running.

Shut Down Immediately

Change the shut down to an immediate impolite shut down. Any current calls are disconnected.

Cancel Shut Down

Cancel the shutting down process.

Once the shut down is complete, the Voicemail Pro clients are the same as for off-line mode. To restart the server the server PC must be restarted.

Suspend Calls

Selecting this option will start the call suspension process for the sever. Once the server is suspended, it can be restarted by selecting File Resume Voicemail.

While the server is suspending calls, selecting File again will display Voicemail Suspend (In Progress...). Clicking on this will show a menu showing the status of the call suspension process and options to either cancel it or to change it to an immediate (impolite) shut down.

Active Sessions

Displays the number of sessions (calls) currently in progress. The shut down will only occur when this reaches zero.

Suspending Calls

Displays the time for which the shutting down process has been running.

Shut Down Immediately

Change the shut down to an immediate impolite shut down. Any current calls are disconnected.

Cancel Suspend

Cancel the shutting down process.

Once the server has suspended calls, selecting File again will display Voicemail Resume. Clicking on this will request the IP Office to resume routing calls to the voicemail server.

Voicemail Pro Installation and Maintenance

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IP Office Release 6

15-601063 Issue 22e (16 May 2010)

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Avaya 6 manual ∙ Continue, ∙ Active Sessions, ∙ Shutting Down, ∙ Shut Down Immediately, ∙ Cancel Shut Down, ∙ Suspend Calls