Voicemail Pro Actions: Standard Action Tabs

To select a prompt.

There are a large number of standard prompts that can be used. Enter the name of the prompt or use the button to browse to the required file. For a sample listing of these prompts see US English Intuity Prompts 404 and English Non- Intuity Prompts 418 .

Useful files are:

en\MC_00 - Plays a bleep.

en\MC_01 - Plays 1 second of silence.

Entering 1234.wav will play "one two three four" (unless a file called 1234.wav has been recorded).

Some call variables

157can be played as prompts. For example:

$NAM - Plays the user name.

$CLI - Speaks the caller's CLI.

$RES - Plays the current result if it is a .wav file.

$VAR - Plays the variable as a list of digits.

4.3.3 Specific

The contents of this tab vary according to the type of action. In some cases this tab may have a different name, for example Touch Tones for the Menu action. Not all actions contain the Specific or Touch Tones tab. Details of the specific tab are covered in the section that describes the available actions.

This tab is shown for the Start action in calls flows. However it should not be used as settings applied to the Start action are ignored and should instead be applied through the first other added to the call flow.

Voicemail Pro Installation and Maintenance

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IP Office Release 6

15-601063 Issue 22e (16 May 2010)

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Avaya 6 manual Specific, To select a prompt