Univerge Neax 2000 IPS, May | NEC instruction

UNIVERGE NEAX 2000 IPS

INTERNET PROTOCOL SERVER

Request For Proposal (RFP)

Reference Guide

May 2006

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NEC manual Univerge Neax 2000 IPS, May

Contents

May Univerge Neax 2000 IPS Liability Disclaimer NEC Unified Solutions, Inc Inaset Chapter OAI Application Software Development Isdn Basic Rate Interface BRI Univerge Neax 2000 IPS Documentation List Overview of NEC Introduction Industrial Age Invention AgeElectronic Age Information Age ComponentsWorldwide Leadership Social Contributions CommunicationsGlobal Resources People Innovation AssetsCommunity Education Development ActivitiesDALLAS, Texas NEC Unified Solutions, Inc Areas Major Product Competitive Benefits and Advantages Vertical Markets Introduction Introduction Univerge Neax 2000 IPS Station to Station Connection MaintenanceCcis Connection Pstn Various Installation Methods Office Data Backup EnhancementBuilt-in DRS Device Registration Server on MP Reduced Hardware with IP based Architecture Universal Slot DC/DC Power Supply forExtended Application Processor AP Port Capacity Dual MP System System Outline for Remote PIM Univerge Neax IPS DML Advantages of Remote PIM Characteristics of the Univerge Neax IPS DM/IPS DML/IPS DMR IPS System Capacity Single MP System Capacity Per PIM Stand Alone System CapacityPIM1 PIM2 PIM3 PIM4 PIM5 PIM6 PIM7 IP PAD IPS System Capacity Single MP System cont’d Capacity Per PIM 2M-AMI IPS System Capacity Dual MP System Capacity Per PIM IPS System Capacity Dual MP System, Cont’d Capacity Per PIM Capacity Per MC IPS DM/IPS DML System CapacityIP-PAD 8LC Built-in Router Max card per Site Dtmf Sender Total System Capacity Main plus Remote IP Remote Network CapacityCapacity DTI Isdn IPS DMR CapacityIPS Pimmj As Remote PIM Capacity System Architecture Voice and Data SwitchingHardware Architecture Fusion of RAM and ROM Programs Hardware DesignMain Processor MP with Integrated Functionality Application Processors Unified Circuit Card IntegrationSN716 Attendant Console Analog/Digital Telephones PIM Univerge Neax 2000 IPS System Configuration Single MP System Module and Installation HardwareDual MP System Modules Installation Hardware Installation HardwareAbbrev Description Quantity Name Code Qty Remarks Battery Backup Internal Cabling Cabling External Cabling Maintenance Administration Terminal MAT RS-232C Built-in SMDR/MCI on MP External Alarm DisplaySMDR/PMS/Hotel Printer/MCI with AP00B MRC-C Cable for AP00 Name Code Qty Remarks IPS DM/IPS DML Modular Chassis MC Univerge Neax IPS DM/IPS DML/IPS DMR System Configuration Modular Chassis 2 Modular Chassis IPS DMR Modular Chassis MC Modular Chassis MC and Bracket Modular Chassis MC Installation System Power Supply and Cooling Fan System Packages Software ArchitecturePKG IPS Univ IPS DML IP SYS PKG DM to Univ DM Upgrade KitUniv IPS DM IP SYS PKG-E Univ IPS DM/DML Expansion Module 1E Description Remarks IP Remote PIM PackagesUniv IPS DMR SYS PKG-E Univ IP Remote PIM-B IPS Description Remarks Generic Program Software Keys/LicensesKey Keeper Parent Capacity Option Capacity Option used w/Key Keeper Processors System HighlightsMain Processor MP Name Code Remarks PN-CP24-C PN-CP31-C PN-CP27-A Firmware Processor FPDAT Application Processor AP Cards Application Processor APAP Card Function Reliability and Availability Reliability and Availability Chart Description FitMean Time Between Failures Mtbf Mtbf Mttr Reliability Description Availability Fit Reliability and Availability Chart Years FitReliability Description Availability Reliability Calculations Mean Time To Repair MttrAvailability Calculations Reliability Calculation Traffic Load System TrafficBusy Hour Bhca Busy Hour Call Attempts Traffic Capacity In Erlang For TDM Circuits Calculation Procedure Number of Trunks Traffic Capacity per Line For TDM Circuits Traffic Internal Call Distribution External Line Trunk Erlang B TableCOT PEG Count Wireless PEG CountTrunk PEG Count UCD PEG Count Ccis Point-to-Multipoint Number of Voice Channels per IP TrunkVoIP H.323 Payload size for Virtual IPT IP PAD Calculation Number of extensions 100 IP PAD Calculation Number of extensions 120 200 208 264 300 320 376 432 IP PAD Calculation System Specifications Line Conditions Transmission Characteristics For TDM CircuitsLoop Resistance including Opposite End Resistance Cable Length Rotary Dial Signal Rotary Dial Pulse and Dtmf SignalingDtmf Signal Description Specifications Receiving Sending Multi-frequency Compelled MFC R2 Signal Ringing Signal Audible Tones and Ringing SignalDimension and Weight Audible Tones Frequency Interruption System Specifications Univerge Neax IPS DM/IPS DML/IPS DMR System SpecificationsEMC Open Industry Standards FAX IP Specifications10BASE-T/100BASE-TX LAN interface transmission modes Remarks Hipaa Summary System ComplianceHipaa Compliance Department of Defense CompliancePage Equipment List Module/Installation HardwareEquipment Name Function Name Equipment Name Remarks Common Control Cards Circuit Cards PN-CP15 PN-CP31Ether PN-PW00 Extpwr Application Processor Card Name and Function Application Processor CardsFunction Name Port Remarks Application Processor Cards Qsig SPN-AP00B DBM-C AP Line/Trunk LT Cards Line/Trunk LT Cards PN-8DLCL SPN-2ILCADeskcon PN-4DLCM PAD-C PAD-EPZ-24IPLA SPN-16VCTAA IP PN-4COTB PN-8COTQPN-4COTG PN-2ODTA PN-TNTA PN-2DATASPN-IPTB-A SPN-4VCTI-A PN-RTA SPN-4CSIAPage Terminal Line Up Station EquipmentDterm Series i Terminals Dterm Series E Terminals Inaset Wireless HandsetDterm IP Soft Phones Dterm Extenders Physical Features Specification for Analog TerminalsDescriptions of the Dterm IP Terminals Convergence Features Call Handling Features DTR-2DT-1 BK TEL DTR-2DT-1 WH TEL DTR-4D-1BK TEL Descriptions of TerminalsDTR-16LD-1 BK TEL DTR-16LD-1 WH TEL DCR-60-1 BK Console DCR-60-1 WH Console Specification Standard features Cable Length Standard With AC Adapter Terminal Options Dterm Series E Soft keys Standard features Descriptions of Series E Multi-line Digital Terminals Description of Series E Multi-line Digital Terminals ADA-U Dterm Series E Accessories & AdaptersHFU-U APR-U WMU-U ACA-UWMU-W IPW-2U ELC 2DT Dterm Series E Specifications16D 32D Add-On DSS Loop Resistance and Distance Long Loop circuit built-in Dterm Series E Line Conditions Dterm Cordless II DTR-4R-2 BK Dterm Cordless TerminalsOptions Options Dterm Cordless Lite II DTH-4R-1 BK Plantronics CT Cordless Specifications Additional Applications Inaset Applications Inaset Basic Network Capability Inaset Terminal Line UPPBX System Requirements WM-RL Unit Dterm PS III Options Dterm PS III Wireless Handset Features Key Features and Benefits Internet Link Links with PC applicationsReal Time Communication Presence/Status Application Collaboration Voice Recording One Key Operation Voice Quality AlarmCall Log Export Line Display One Touch Button in Compact Mode Client PC specificationPB tone sending Pause into Dialing string Dterm SP30 Softphone Parts List PBX Specification Must be peer to peer IP enabledSoftware/Licenses/Accessories Dterm Extenders Service Conditions for Dterm Analog EXT Page Type of Trunks TrunkingType of Trunk Circuit Package LT/AP Trunk Parameters Trunk Card Specifications PN-AUCA SPN-BRTC PN-4RSTBA MF Receiver for T1 MF ANI PN-8RSTG Dtmf ReceiverPN-4RSTC ID Number Receiver PN-4RSTBA-911 MF Sender IPS Trunking Capacity System Capacity System Trunking Capacity IPS DM/DML Trunk Capacity Six Digit Least Cost Routing Least Cost Routing LCRRoute Restriction Class RSC Digit Toll Restriction Toll RestrictionPriority Restriction Class Page Attendant Console SN716 Attendant Answering Position SN716 Deskcon Exclusive Features SN716 Deskcon General FeaturesDeskcon Exclusive Features Face Layout of the SN716 Deskcon Location Key or Lamp Full Basic Key/Lamp Number Designation Functions and use of Keys and Lamp Indications LDN LCD Interface ’ty Remarks Power Options SN716 Specifications Business Attendant System BAS BAS Benefits Business Attendant System Directory Business Attendant System Speed Dials Pad Business Attendant System Additional Features Business Attendant System Ccis Network Information Hardware Requirements Business Application EnvironmentPage System Administration System AdministrationCustomer Administration Terminal CAT Password Entry Maintenance Administration Terminal MAT Mach Script Editor PBX Configuration Wizard MATWorX PC Requirements Traffic ManagementMinimum Requirements Recommended Self Diagnostic/System Messages System DiagnosticsRemote Maintenance Service Conditions MP Program Download General Service ConditionsMP Download Process Program Changeover Service Conditions Program Download Service ConditionsRequired Hardware Equipment Comments MA4000 Management System Business/Hotel/Data Feature List Feature Descriptions Business/Hotel/Data Feature List Descriptions Snmp Business/Hotel/Data Feature Descriptions Attendant Camp-on Full and Semi- automatic Attendant Assisted CallingAttendant Console SN716 Deskcon Attendant Lamp Check Authorization Code Attendant Delay AnnouncementAttendant Lockout Attendant Overflow Automatic Camp-on Automatic Call Distribution ACD Automatic Wake-up Automatic RecallBackground Music Back Up CPU Call Back Brokers CallCall Forwarding Call Park Call Redirect Call PickupCall Transfer Caller ID Class Camp-on Class of ServiceCentrex Compatibility Check In / Check Out Conference 32 Party Conference Six/Ten PartyGroup Call Consecutive Speed Dialing Diagnostics Delayed RingingData Line Security Dial By Name Direct Inward Termination DIT Direct Inward System Access DisaDirect Outward Dialing DOD Direct Station Selection/Busy Lamp Field DSS/BLF Console Distinctive Ringing Do Not Disturb Fax Arrival Indicator Elapsed Call TimerDterm Assistant DtermIP Flexible Line Key Assignment Feature Activation from Secondary ExtensionFlexible Numbering Plan Forced Account Code Hands-free Answerback Individual Attendant AccessHands-free Dialing and Monitoring Hold Internal Zone Paging with Meet-Me IP Enabled DtermLast Number Redial Least Cost Routing 3/6 Digit Message Center Interface MCI Miscellaneous Trunk AccessMessage Registration Message Reminder Night Service Mobility AccessModem over IP MP Program Download FTP No CID Call Routing Off-hook AlarmOff-Premises Extensions Power Failure Transfer Pooled Line AccessOptical Interface Pad Lock Automatic Idle Return Remote Hold Reserve PowerRemote PIM over IP Resident System Program Single Digit Feature Access Codes Security AlarmSave and Repeat Set Relocation Tenant Service System Clock Setup by Station DialingTerminal Login via NAT Tie Line Tandem Switching Timed Reminder Timed Queue Uniform Call Distribution UCDTrunk Direct Appearances Trunk Queuing Outgoing Uniform Numbering Plan UNP -Voice and Data Voice Mail Private PasswordVariable Timing Parameters Voice Guide Voice Over IP H.323 Voice Mail TransferVoIP Log Collection Whisper Ccis Feature List Ccis Features Descriptions Call Forwarding Intercept Ccis Centralized E911 Ccis Flexible Numbering of Stations Ccis Multiple Call Forwarding All Calls Ccis Station-to-Station Calling Ccis Isdn Feature List Isdn Feature Descriptions Event-Based Ccis SIG Feature Descriptions SIG Feature List Wireless Feature List Feature Adjunct Type Integrated Type Analog PBX Table of Features by Configuration TypeInterface Wired for Wireless Ccis Univerge Neax 2000 IPS Wireless Feature Descriptions Group Call 2Way Calling This feature protects a call from being tapped Page Station Message Detail Recording Smdr System Input/Output I/O Interfaces2400 Extended Format Smdr Terminal Interface IMS FormatSmdr w/AP00 Combinations available at the same time Combinations between Smdr and Smdr Output FormatPattern D ARP, IP, ICMP, UDP, TCP Combinations for Local Office of Centralized Billing Combinations for Center Office of Centralized Billing System Capacity Data Transmission Sequence for Ethernet Interface Hardware Required for Smdr Message Center Interface MCIDescription Qty Remarks VMS Hardware Required for MCIModem Feature FeatureProperty Management System PMS Type of Information PMS Interface Description Qty Remarks Hardware Required for PMSRS PRT-4S CA-A System Outline Open Application InterfaceOpenWorX Attendant Statistics OpenWorX Business Attendant System BAS BAS Call Control Functionality Brief Description of Call Control Function Brief Definition of Queues BAS Directory BAS Speed Dials PadDid for Company Lookup BAS Authorization and Account Code Dialing BAS Offline Mode Pseudo Night ModeBAS Overhead Paging BAS Call Recording and Playback BR Speed Dials Pad OpenWorX Business Receptionist BRBR Directory BR Overhead Paging OpenWorX Communications Portal BR Authorization and Account Code DialingBR Attendant PC Minimum Hardware Requirements Communications Portal Benefits Communications Portal Functionality Dialer Database OpenWorX DialerDialer Benefits OpenWorX Message Reader MR OpenWorX Location Status Information LSI MR Benefits OpenWorX Short Text MessagingSTM Benefits ICA Functionality OpenWorX Incoming Call Assistant ICAICA Benefits ICA Comparison of ICA and IPS Functionality OpenWorX Group Call Forward Control GcfcICA ICA vs. Camp On Gcfc Functionality OpenWorX Personal Call Assistant PCA PCA OpenWorX Desktop PCA Limiting User ViewsDesktop Directory Personal Directory PCA OpenWorX Inaset OpenWorX Name Display OAI Application Software Development OpenWorX Multiple Ccis Node ConfigurationBAS Ccis Network Information Business Receptionist Ccis Network InformationPage Automatic Call Distribution ACD Automatic Call Distribution ACD with MISBasic ACD Delay Announcement ACD Basic ACD FeaturesBusy In/Busy Out ACD Call Waiting Indication ACD Immediate Overflow ACD CallCenterWorX ACD 3.0 for BusinessPriority Queuing ACD Queue Size Control-ACD CallCenterWorX ACD Features Automatic Call Distribution with MIS Business Turnkey Packages CallCenterWorX MISBusiness Software Only Packages CallCenterWorX ACD 3.0 for Business Turnkey Packages CallCenterWorX MIS Item ACD Capacities CallCenter WorX MIS Business System Capacities5GB Bhca Related Documents PBX RequirementsACD Terminals PBX Requirements Remarks Master Master Contact Center SolutionsContact Routing Q-Control Announcements Q-Announce Reports Q-Control Agent Desktop Q-Desktop Multi-Media Q-Email, Q-Chat, Q-Fax Callbacks Q-Callback Interactive Voice Response Q-IVR Outbound Dialing Q-Outdial QueWorX 4.0 Licensed Applications QueWorX 4.0 FeaturesAuto Attendant Scheduled Callbacks Immediate Customer CallbackInternet Initiated Callbacks Estimated Time to Answer ETA Soft Phone Screen PopMultilingual Announcements Global Repeat Verification Customized Announcements Professional Services for QueWorXCustomizable Reports Extended Enterprise IP Solution VoIP SolutionsVoIP Solutions Voice over IP VoIP Equipment Name Function Typical IP Gateway, Branch and Adapter configurations IP Station Peer-to-Peer Connections over Ccis Networking via IP Peer-to Peer Connections between IP Enabled Dterm Remote Connections of IP Stations Connections to Legacy Stations and Trunks Automatic Program Download for IP Enabled Dterm 8IPLA/24IPLA Options Per Location Service Conditions on System Registration Service Conditions on Legacy Service Features Service Conditions on Vlan Service Conditions on Encryption in System RegistrationMD5 is an algorithm defined in RFC 1321 from the Ietf Local Connection Mode Remote Connection Mode Service Conditions on Remote Connections Operation mode for each IP terminal Location number in each operation mode for each IP stationExample 1 When Sta logs in Location #1 Example 2 When Sta logs in Location #2 Service Conditions on Automatic Program Download Required Equipment for IP Station Ccis Networking via IPSPN-32IPLAA IP PAD SPN-16VCTAA IP PAD Ccis Networking via IP Peer-to-Peer Connections Basis Point-to-Multipoint Connection Ccis Networking via IP Non Peer-to-Peer Connections BasisIP Trunk Point-to-Multipoint Connection IP Trunk Card Specifications Service Conditions IP Ccis via IP Trunk cardsRequired Equipment for IP Ccis via IP Trunk cards Payload Period Maximum Voice Channels per IP Trunk Connection Features FeaturesService Conditions for H.323 Required Equipment for H.323 IP Trunk Specifications Example of FAX and Modem over IP connection FAX and Modem over IP SPN-8IPLA IP PAD-B SPN-8IPLA IP PAD-CSPN-8IPLA IP PAD-A SPN-32IPLA IP PAD-E Opposite Office 2000 IPS Required Equipment for FAX or Modem over IPOpposite Office Own Required bandwidth for Modem Connection Required bandwidth for FAX ConnectionConnection Conditions Required Bandwidth One-way Network Conditions and Payload Remote PIM over IPRequirement Remarks With G7.23.1 With G729a 8k Without Compression 3k/6.3k Bandwidth RequirementCompression Advantages Host Site Equipment Name Remarks Required Hardware and SoftwareRemote Site Equipment Name Remarks XNote List of Service Features Operation Vendor Support for Open System Standards Planning and InstallationVoice Messaging Bandwidth requirements Network Bandwidth Network Consideration Codec Filler Time Msec Bandwidth utilizationCodec Total Bandwidth per transmit stream Msec Device Registration Server DRS and Dhcp Quality of Service QoS For Dterm IP Port Type Destination Default Port No RemarksFor Voice Control/Voice Packet For H.323 IP Trunk For Ccis Virtual IPTIPT Ccis PBX TCP Limitations System Conditions/Limitations Peer-to-Peer IPConditions Common Channel Inter-Office Signaling Ccis System Outline of a Ccis Connection Ccis and Isdn Digital Ccis Digital and Analog CcisAnalog Ccis Voice Compression Peer-to-Peer Connections Common Channel Inter-Office Signaling Ccis Ccis Networking via IP Non Peer-to-Peer Service Conditions on Non Peer-to-Peer Connections Local office/Tandem office Centralized BillingCenter office Common Channel Inter-Office Signaling Ccis Centralized E911 Ccis Look Ahead Routing Call Set Up Times Alternate Routing Shared Trunk Facilities and Alternate Routing Centralized Maintenance Facility Centralized System Maintenance and AdministrationCentralized Management Center Centralized Call Accounting / Billing Centralized Call Accounting/Billing Systems Centralized Attendant Consoles Centralized Voice Processing / MessagingCcis Centralized Voice Mail Ccis Feature Name Neax 2400 Required Ccis Feature ChartUniform Numbering Plans YES Ccis Feature Chart System Capacity for Ccis with Digital Interface System CapacitySystem Capacity for Ccis with Analog Interface System Capacity for Ccis Networking via IP Required Equipment for Digital Ccis Required EquipmentRequired Equipment for Analog Ccis Required Equipment for Ccis Networking via IP Specifications Remarks IP SpecificationsPAD 24IPLA Characteristics Channel DTI SpecificationsPage PRI Services & Features Integrated Services Data Network IsdnIsdn Feature List Isdn Primary Rate Interface Called Party Recognition Service Direct-In Termination DIT Call-By-Call Service SelectionCPN To Network-Present CPN To Terminating User-Display Did and DOD Addressing Did AddressingIsdn Terminal AT&TPage Megacom 800 Service/800 Wats Ultra Wats Megacom Access/WATSMultiquest /900 Service Subaddress-Present Event Based Ccis Trunk Provisioning Service Selection Business Feature List Business Feature List Isdn Network Requirements for Layer One Supported Network Services Trunk provisioned only For 24DTI Isdn PRI SpecificationsFor 30DTI For 24PRT BRT DMS Selection 4ESS NET Dedicated Access AT&T NTI MCI SprintNET IPS DMS Provisioning 4ESS NET AT&T NTI MCI Sprint Voice Features DMS 4ESS NET Dedicated Access NTI AT&T MCI Sprint Selection DMS 4ESS NET IPS Switched DataAT&T MCI Sprint Provisioning DMS 4ESS NET IPS Switched Data AT&T MCI Sprint Virtual Private Network DMS 4ESS NET Call by Call Service AT&T NTI Siemens Selection 5ESS Services and Features LEC CarriersDedicated Access AT&T NTI Siemens Virtual Private Network AT&T NTI DMS 4ESS NET AT&T NTI Siemens Voice Features AT&T NTI SiemensFacility Management Network Message Waiting Ewsd Switched Data Call By Call Service SelectionAT&T NTI Siemens 5ESS Virtual Private Network AT&T NTI Siemens Applications Isdn Basic Rate Interface BRI ONE SC03 Supports Four 2ILCA System Requirements Isdn PRI Required Equipment Isdn Equipment ListIsdn BRI Required Equipment Isdn Terminal Required Equipment Capacity for ISDN-PRI DocumentationSystem Capacity for ISDN-BRI 24DTI 24PRTPage Univerge Neax 2000 IPS Wireless Communication System WCS Wireless SystemWired for Wireless Analog PBX Interface Ccis Interface Wireless Roaming Multi-Site Roaming 931a Roaming over IP Trunk HLR Wireless Definitions Configuration Application Integrated Type Wireless Short Text Message Notification OAI Feature Matrix by Configuration Type Features2000 IPS Interface1 Interface2 Wired for Wireless Adjunct Type Integrated Type Feature Descriptions Wireless Wired forWay Calling Handover Preset Dialing AuthorizationOut of Zone Indication Dterm PS System Description Lithium-Ion Battery Dterm PS III AccessoriesBattery Charger Headsets Zone Transceiver II ZT Zone Transceiver II Specifications Wireless SpecificationsIntegrated Adjunct Analog Adjunct Ccis Equipment Description QTY Remarks WCS Required Equipment PN-4VCTI 4VCT PN-IPTB IPT Wireless LAN Handset Wireless LANWireless LAN Documentation Hotel/Motel System Hotel Feature ListPMS Terminal Console Hotel Console Application ProcessorHotel/Motel Front Desk Terminal Station Message Detail Recording Smdr Executed Task Print Out Hotel Printer Automatic Wake-up Direct Data Entry Check In / Check OutDo Not Disturb Console Check Do Not Disturb-System Do Not Disturb-Hotel/MotelHotel/Motel Attendant Console Hotel/Motel Front Desk Instrument Maid Status House Phone Message Waiting Message RegistrationVoice Message Waiting System Voice Message Waiting Individual Property Management System PMS Room Cutoff Console Room Cutoff Single Digit Dialing Room StatusItems indicated are as follows Hotel System Capacity Specifications PMS/SMDR Interface Hotel Printer InterfaceDescription Capacity SN716 Deskcon Station Equipment AIMWorX Call Accounting AIMWorX databases Multi-Site Centralized OperationsSelect Database Licensing Option Description SQL Server licensing Information you need before installing AIMWorXOracle database Licensing Standalone ConfigurationsCall Record and User Capacity Integrating AIMWorX modules AIMWorX ManagerCorporate tier Enterprise tier 1 SPE Alarm ManagerAsset Manager Auth Code Manager Cable Manager Bill ReconcilerCustom SPE Writer Hospitality Links Trouble Ticket Additional Reference MaterialVoice Mail SPE Work Order Voice Mail Integration Voice Messaging Systems Voice Messaging Systems Description MCI Service Conditions System Architecture NEAXMail AD-120 Level II Server Software License with Exchange Voice Cards Third Party Software Client Access Licenses CALPlatform Components Mail Reader Text-to-Speech Optional Software Feature PackagesThird Party Fax Server Integration PBX Integration Software 2GB Platform Specifications NEAXMail AD-64 Level I/Level II Specifications Platform Level Level I/Level II Platform SpecificationsLevel I Dell GX280 Level II Dell PE2800 40GB Sata 36GB Scsi Additional Hardware Components UPS Uninterruptible Power SupplyOptional Software Optional ActiveFax Software Unified Messaging Hacker Prevention Features are as follows Voice Messaging Systems Voice Messaging Systems Available Languages Automated Attendant Mailbox Manager Audiotext Voice Messaging Systems Maintenance Voice Messaging Systems ViewMail Visual Messaging ViewCall Plus Unified Messaging and Call Management NEAXMail IM-16 LXFull Digital Integration Basic Features Hospitality Feature PackageEnjoy the Benefits of Integrated Messaging Additional Features System Documentation Niverge Neax 2000 IPS Features and SpecificationUniverge Neax 2000 IPS Documentation List Univerge Neax 2000 IPS Technical Manuals