Chapter 17 Hotel/Motel System

Message Registration

This feature provides output from the IPS to the Property Management System (PMS). This allows the PMS system to receive call record reports for guest room phone calls. The PMS system can combine the phone charges with the room charges, allowing for a presentable final bill to the guest upon check out.

Message registration is a condensed SMDR record, designed to provide only the necessary call information to the PMS system.

This feature is a function of the PMS feature and is optional. The standard SMDR output can be used along with this feature.

Message Waiting

This feature allows the Attendant Console, Hotel/Motel (H/M) Front Desk Instrument, administrative station, or Property Management System (PMS) terminal to light a lamp (on an uninterrupted or interrupted basis) on a Single Line Telephone or Multiline Terminal to indicate a message is waiting.

In addition to the lamp indication control, this feature also provides the Voice Message Waiting service that an originating station user can set the Message Waiting with a prerecorded message by using the Digital Announcement Trunk card (PN-2DATA)

Voice Message Waiting - System

An originating station user can choose the prerecorded message to be set by dialing the message number associated. The predetermined station records the messages.

Voice Message Waiting - Individual

When setting Message Waiting, an originating station user announces the message to be recorded after dialing the station number.

Message Waiting Console

This feature allows a DSS/BLF Console associated with a Multiline Terminal to be used as a Message Waiting (MW) Console. This feature is activated by the use of a Function Mode key on a DSS/BLF Console. The Message Waiting status for each station is indicated by a green LED associated with each button. In addition, the Multiline Terminal user can set/reset MW status using the MW Console.

The MW Console only displays/cancels the set status for those stations to whom Message Wait was set, by the station user of the MW Console. If the system is initialized (reset), the Console function mode will return to DSS/BLF.

UNIVERGE NEAX 2000 IPS Request For Proposal (RFP) Reference Guide

Page 17-9

Issue 6

 

Page 349
Image 349
NEC 2000 IPS manual Message Registration, Voice Message Waiting System, Voice Message Waiting Individual