Chapter 8 System administration

Traffic Management

The UNIVERGE NEAX 2000 IPS provides traffic management reports to be used for overall analysis of system performance. MATWorX is used to request and display the type of report, sample measurement time period, and time increments of reports. Type of Traffic Measurement Reports:

Number of successful attempts at outgoing access, based on trunk route. Number of times all trunks were busy, based on trunk route.

Number of incoming calls, based on trunk route.

Number of incoming calls connected to busy tone and then trunk abandoned. Quantity of incoming calls with no answer and trunk abandoned, based on trunk route. Number of times a push button register was connected, on a system basis.

Number of times all push button registers were busy, on a system basis.

Number of outgoing connections using modem trunks, based on modem trunk group. Number of incoming connections using modem trunks, based on modem trunk group. Number of times all modem trunks were busy, based on modem trunk group.

Number of times the Conference circuits were used, on a system basis. Number of times Conference circuits were all busy, on a system basis.

Number of times an incoming call was Call Forwarded-No Answer to the Attendant or another station (on DID, Tie or DIT lines), on a system basis.

Number of Tandem Connections, on a system basis.

Number of times a push button register was connected to a trunk, based on trunk route. Number of Attendant calls including recalls, on a system basis.

Number of station-to-station calls, on a system basis. Number of times senders were all busy, on a system basis. Number of ring generator capacity overflows, on a system basis.

Number of DTE to DTE connections, on a system basis. (UCD Peg Count) Number of answered calls by UCD group.

Number of incoming calls by UCD group.

Number of waiting calls for a pre-determined time into queuing mode on the UCD group. Number of incoming calls to all busy stations in the UCD group.

Number of answered calls in the UCD group.

MATWorX PC Requirements

MATWorX requires an IBM or compatible PC running Microsoft Windows®ME, 2000 or XP.

Minimum Requirements

Recommended

Pentium III 350 MHz processor

Pentium IV 1 GHz processor

128 MB RAM

256 MB RAM

Available hard-disk space

Available hard-disk space

before installation:

before installation:

200 MB - Full Installation

200 MB - Minimum installation

MATWorX uses about 100 MB

MATWorX uses about 100 MB

SVGA monitor, 800 x 600

15” SVGA monitor, 1024 x

resolution

768 resolution

3.5” diskette drive, CD-ROM drive, Mouse

Valid NEAX hardware connection (direct serial, modem, or TCP/IP)

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UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide

 

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NEC 2000 IPS manual Traffic Management, MATWorX PC Requirements, Minimum Requirements Recommended