NEC 2000 IPS manual Application Processor, Hotel Console, Hotel/Motel Front Desk Terminal

Chapter 17 Hotel/Motel System

Application Processor

PMS with AP00 on RS-232C

The Application Processor (AP) manages guest or administration room status and stores call information on each guest or administrative station. The AP also provides interface ports for a Property Management System (PMS), Station Message Detail Recording (SMDR) and a Hotel Printer.

MP built-in PMS over IP

The Main Processor (MP) manages guest or administration room status and stores call information on each guest or administrative station. The MP also provides a LAN interface port for a Property Management System (PMS) terminal or a Station Message Detail Recording (SMDR) terminal. Adding an AP00B MRC-F with PMS over IP allows the print out of an execution history of Automatic Wake Up, Do not Disturb, Room Cutoff, Check-in/Check-out service, Message Waiting and PMS connect or disconnect status.

Hotel Console

The DESKCON is programmed as a Hotel Console. The Hotel Console can access Room Cutoff (individual and group), Automatic Wake Up, Message Waiting, or Do Not Disturb (individual and group) with the function keys; in addition to the attendant features and functions.

Hotel/Motel Front Desk Terminal

The Dterm can be programmed to function as a Hotel/Motel Front Desk Terminal. This allows setting and canceling of the following hotel features:

Automatic Wake Up

Check In/Check Out Note

Do Not Disturb

Do Not Disturb-Override

Message Waiting

Room Cutoff

Room Status Note

Note: When MP built-in PMS on IP is provided, you can set and cancel these hotel features only from PMS.

Station Message Detail Recording (SMDR)

The Station Message Detail Recording (SMDR) sends out the outgoing/incoming C.O. call information to an external SMDR terminal (Personal Computer). The SMDR is usually used in conjunction with the PMS and used for the following purposes.

Management of guest/administrative station call

oThe PMS does not manage the guest/administrative station call Backup of guest/administrative station call for a PMS failure Management of either guest or administrative station call

o For example, the SMDR manages an administrative station call, and the PMS manages a guest station call

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