Chapter 17 Hotel/Motel System
Page 17-2 UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide
Issue 6
Application Processor
PMS with AP00 on RS-232C
The Application Processor (AP) manages guest or administration room status and stores call
information on each guest or administrative station. The AP also provides interface ports for a
Property Management System (PMS), Station Message Detail Recording (SMDR) and a Hotel
Printer.
MP built-in PMS over IP
The Main Processor (MP) manages guest or administration room status and stores call
information on each guest or administrative station. The MP also provides a LAN interface port
for a Property Management System (PMS) terminal or a Station Message Detail Recording
(SMDR) terminal. Adding an AP00B MRC-F with PMS over IP allows the print out of an
execution history of Automatic Wake Up, Do not Disturb, Room Cutoff, Check-in/Check-out
service, Message Waiting and PMS connect or disconnect status.
Hotel Console
The DESKCON is programmed as a Hotel Console. The Hotel Console can access Room Cutoff
(individual and group), Automatic Wake Up, Message Waiting, or Do Not Disturb (individual and group)
with the function keys; in addition to the attendant features and functions.
Hotel/Motel Front Desk Terminal
The Dterm can be programmed to function as a Hotel/Motel Front Desk Terminal. This allows setting
and canceling of the following hotel features:
Automatic Wake Up
Check In/Check Out Note
Do Not Disturb
Do Not Disturb-Override
Message Waiting
Room Cutoff
Room Status Note
Note: When MP built-in PMS on IP is provided, you can set and cancel these hotel features only from PMS.
Station Message Detail Recording (SMDR)
The Station Message Detail Recording (SMDR) sends out the outgoing/incoming C.O. call information
to an external SMDR terminal (Personal Computer). The SMDR is usually used in conjunction with the
PMS and used for the following purposes.
Management of guest/administrative station call
o The PMS does not manage the guest/administrative station call
Backup of guest/administrative station call for a PMS failure
Management of either guest or administrative station call
o For example, the SMDR manages an administrative station call, and the PMS
manages a guest station call