NEC 2000 IPS manual Hands-free Answerback, Hands-free Dialing and Monitoring, Hold, House Phone

Chapter 9 Descriptions

Hands-free Answerback

This feature allows the station user to answer a voice call without lifting the handset.

Hands-free Dialing and Monitoring

This feature allows the station user to dial or monitor a call without lifting the handset.

Hold

This feature permits a user to Hold a call in progress. After Hold has been set, the station user can make or answer new calls.

Call Hold

This feature permits a user to Hold a call in progress by sending a hookflash and dialing the Call Hold feature access code, or by pressing the Call Hold key. This line can then be used for originating another call or returning to a previously held call.

Dual Hold

This feature permits a station user who is placed on Hold by another station to place that station on Hold also.

Exclusive Hold

This feature allows a Multiline Terminal user to place a call on Hold and to exclude all other station users from retrieving the held call.

Non-exclusive Hold

This feature allows a Multiline Terminal user to place a call on Hold that may be retrieved by any station that has an appearance of the held line.

Hotel/Motel Attendant Console

The Attendant Console can be programmed to function as a Hotel/Motel Attendant Console. In addition to the business features and functions of the Attendant, the Hotel/Motel Attendant Console can set Room Cutoff (individual and group), Automatic Wake Up, Message Waiting, and Do Not Disturb (individual and group).

Hotel/Motel Front Desk Instrument A Multiline Terminal with LCD can be programmed to function as a Hotel/Motel (H/M) Front Desk Instrument. This can be used to set and cancel standard H/M features such as Message Waiting, Do Not Disturb, Automatic Wake Up, and Room Cutoff.

Hotline – Inside/Outside

This feature causes the terminal to place a call to another station or to an outside party automatically when the user selects the Hotline extension.

House Phone

This feature allows selected stations to reach the Attendant simply by going off-hook.

Individual Attendant Access

This feature permits a user to call a specific Attendant by dialing an Attendant call code.

Intercept Announcement

This feature provides the automatic interception of Direct Inward Dialing (DID) and Tie Line calls which cannot be completed due to unassigned station or level. The caller hears a recorded Intercept Announcement that informs the caller that an inoperative number was reached, and may supply the number for information.

Intercom

Three types of Intercoms are available: Manual Intercom, Automatic Intercom, and Dial Intercom. Each type of Intercom provides access to a small group of Multiline Terminals with simplified calling methods.

UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide	Page 9- 21
Issue 6