Chapter 19 Voice Messaging Systems

Digital integration enables feature options such as Soft key Navigation, Constant Message Count, Live Record, Live Monitor and Mailbox Manager. Soft key Navigation allows you to navigate your Dterm® Series E, I or Dterm IP phone, as well as your NEAXMail IM-16LX voice mail menu options using the LCD screen. Constant Message Count gives you an accurate count of your new or old messages on the LCD screen.

With Live Record, subscribers can record calls at any point during the call and save the recording or forward it to other subscribers. Accurate messages can be passed on to others and phone conversations can be archived for future reference. Setting your mailbox feature options is quick and efficient using the NEAXMail IM-16LX’s Web-based Mailbox Manager Application. Subscribers can modify their own mailbox greetings, security codes, notifications, groups, conversation preferences and other settings through the intuitive, graphical user interface accessed with their Microsoft® Internet Explorer browser.

Hospitality Feature Package

NEAXMail IM-16LX offers a version specifically designed for the special needs of the hospitality industry and integrates with over 60 Property Management Systems (PMS).

Personalized guest messaging is available for every room and guests can choose from an extensive list of foreign language prompts. The guest directory allows callers to contact the hotel guests or leave messages without going through an operator. The hospitality package’s wake-up feature allows guests to add, delete, change and confirm a wake-up call at any time during their stay. Guest information lines answer routine questions 24 hours a day.

The hospitality package also improves internal communication. The entire hotel staff can be alerted to a message simultaneously. Employees working different schedules can leave messages for each other. Housekeeping, maintenance and room service can be alerted via pager or cell phone while mobile.

Enjoy the Benefits of Integrated Messaging

For simplified message management, take advantage of the NEAXMail IM-16LX’s numerous features, convenient access to messages and customizable user-friendly settings. Easy-to-implement, easy-to- maintain and easy-to-install, the NEAXMail IM-16LX is engineered to be a cost-effective and efficient integrated messaging solution for your NEAX 2000.

Basic Features

Live Record

Live Monitor

Soft Keys Functionality

Web-Based Mailbox Manager

Browser-based Administration Console

ANI Capture and Display

Constant Message Count

UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide

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NEC 2000 IPS manual Hospitality Feature Package, Enjoy the Benefits of Integrated Messaging, Basic Features