Chapter 19 Voice Messaging Systems
UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide Page 19- 25
Issue 6
Digital integration enables feature options such as Soft key Navigation, Constant Message Count, Live
Record, Live Monitor and Mailbox Manager. Soft key Navigation allows you to navigate your Dterm®
Series E, I or Dterm IP phone, as well as your NEAXMail IM-16LX voice mail menu options using the
LCD screen. Constant Message Count gives you an accurate count of your new or old messages on
the LCD screen.
With Live Record, subscribers can record calls at any point during the call and save the recording or
forward it to other subscribers. Accurate messages can be passed on to others and phone
conversations can be archived for future reference. Setting your mailbox feature options is quick and
efficient using the NEAXMail IM-16LX’s Web-based Mailbox Manager Application. Subscribers can
modify their own mailbox greetings, security codes, notifications, groups, conversation preferences and
other settings through the intuitive, graphical user interface accessed with their Microsoft® Internet
Explorer browser.
Hospitality Feature Package NEAXMail IM-16LX offers a version specifically designed for the special needs of the hospitality
industry and integrates with over 60 Property Management Systems (PMS).
Personalized guest messaging is available for every room and guests can choose from an extensive list
of foreign language prompts. The guest directory allows callers to contact the hotel guests or leave
messages without going through an operator. The hospitality package’s wake-up feature allows guests
to add, delete, change and confirm a wake-up call at any time during their stay. Guest information lines
answer routine questions 24 hours a day.
The hospitality package also improves internal communication. The entire hotel staff can be alerted to a
message simultaneously. Employees working different schedules can leave messages for each other.
Housekeeping, maintenance and room service can be alerted via pager or cell phone while mobile.
Enjoy the Benefits of Integrated Messaging For simplified message management, take advantage of the NEAXMail IM-16LX’s numerous features,
convenient access to messages and customizable user-friendly settings. Easy-to-implement, easy-to-
maintain and easy-to-install, the NEAXMail IM-16LX is engineered to be a cost-effective and efficient
integrated messaging solution for your NEAX 2000.
Basic Features Live Record
Live Monitor
Soft Keys Functionality
Web-Based Mailbox Manager
Browser-based Administration Console
ANI Capture and Display
Constant Message Count