NEC 2000 IPS manual Call Pickup, Call Redirect, Call Transfer, Caller ID Class, Caller ID Display

Chapter 9 Descriptions

Call Park - Tenant

When a call is parked by Call Park - Tenant, the call can be retrieved from Call Park-Tenant by any station within the tenant from which the call was originally parked.

Call Pickup

This feature enables a station user to answer any call directed to another station, to a station within the user's own Call Pickup Group, or to a station within a different Call Pickup Group. Three Call Pickup methods are available: Call Pickup - Direct, Call Pickup - Group, and Call Pickup - Designated Group.

Call Pickup - Direct

This method permits a station user to pickup a call to any other station in the system by dialing a specific Call Pickup feature access code and the number of the called extension.

Call Pickup - Group

This method permits a station user to answer any calls directed to other extensions in their preset pickup group by dialing a Call Pickup - Group feature access code.

Call Pickup - Designated Group

This method permits a station user to answer an incoming call directed to another group by dialing the Call Pick-up - Designated Group feature access code and any station within the group to which the ringing station belongs.

Call Redirect

Without answering incoming calls or held calls that terminate to the line keys of a Multiline Terminal, the calls can be transferred to a pre- programmed station or Voice Mail System. Two transferring destination number can be designated per tenant, in system data programming. This feature can be used together with the Caller ID Display feature.

Call Transfer

This feature permits a station user to transfer a call to another station in the system directly, or with assistance from the attendant.

Call Transfer – All Calls

This feature permits a station user to transfer incoming or outgoing calls to another station within the system without attendant assistance.

Call Transfer – Attendant

This feature permits a station user, while connected to an internal or outside call, to signal the Attendant and have the Attendant transfer the call to another station within the system or to an outside connection.

Caller ID Class

This feature receives the calling subscriber’s name and number sent from a public network using a MODEM signal and displays the name or number on an LCD of a Multiline Terminal and Attendant Console.

Caller ID Display

Without answering incoming calls or held calls which terminate to the line keys of a Multiline Terminal, the calling party's information can be confirmed by the indications on the LCD.

Caller ID Station

This feature enables a user to connect an analog telephone with Caller ID display function, and provides the calling party’s number and name on the display without answering incoming calls.

UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide	Page 9- 13
Issue 6