NEC 2000 IPS Do Not Disturb-Hotel/Motel, Do Not Disturb-System, Hotel/Motel Attendant Console

Chapter 17 Hotel/Motel System

Do Not Disturb-Hotel/Motel

This feature allows the Attendant Consoles, Hotel/Motel Front Desk Instruments, guest stations or Property Management System (PMS) terminals to place individual stations into Do Not Disturb. Calls can be placed from stations set in DND.

Automatic Wake Up and Timed Reminder will override Do Not Disturb.

A station in Do Not Disturb can be called from the Attendant Console or the Hotel/Motel Front Desk Instrument using the DNDOVR key.

Do Not Disturb is automatically cleared when Check Out is performed.

Depending on system programming, an incoming call addressed to a station in DND condition is routed to one of the following on a per tenant basis:

oReorder tone

oAttendant Console

oA pre-assigned station

Call Forwarding - Busy settings by stations in DND will result in calls being forwarded, even if the stations are idle.

Do Not Disturb-System

This feature simultaneously restricts incoming calls to a pre-assigned group of stations by operation from the Hotel/Motel Front Desk Instruments. Attendant Consoles and Hotel/Motel Front Desk Instruments can use the DND OVR key to override this Do Not Disturb setting.

Stations are assigned to the Do Not Disturb (DND) Group in Class of Service. Calls to extensions whose stations are in Do Not Disturb will receive reorder tone. The station in Do Not Disturb can originate calls in the normal manner.

Verification of stations in Do Not Disturb is possible from the Hotel/Motel Front Desk Instrument and Attendant Consoles.

Only Hotel/Motel Front Desk Instruments and Attendant Consoles have the ability to place a group of stations in Do Not Disturb. There is only one group available, and the stations within the group are programmed in system data. There is no limitation on the number of stations in the group.

A station included in a DND group retains the ability to place that particular station in DND. When the Hotel/Motel Front Desk Instrument places a group in DND, an individual station within the group can cancel the DND setting to that station.

Hotel/Motel Attendant Console

The Attendant Console can be programmed to function as a Hotel/Motel Attendant Console. In addition to the business features and functions of the Attendant, the Hotel/Motel Attendant Console can set Room Cutoff (individual and group), Automatic Wake Up, Message Waiting, and Do Not Disturb (individual and group).

Page 17-6	UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide
	Issue 6