NEC 2000 IPS manual Functions and use of Keys and Lamp Indications

Chapter 7 Attendant Answering Position

Functions and use of Keys and Lamp Indications

Location	Key or Lamp	Full	Basic	Key/Lamp
Number	Designation	Name	/Option
1	L1-L6	Loop	Basic	Key
2	L1A-L6A	Loop Lamp	Basic	Lamp
		A		(one per loop)
3	L1B-L6B	Loop Lamp	Basic	Lamp
		B		(one per loop)
4	Push-button Dial	Push-button	Basic	Key
		Dial
5	SRC	Source	Basic	Key & Lamp
6	DEST	Destination	Basic	Key & Lamp
7	Talk	Talk	Basic	Key
8	Cancel	Cancel	Basic	Key
9	Hold	Hold	Basic	Key
10	Release	Release	Basic	Key
11	Answer	Answer	Basic	Key & Lamp
12	Start	Start	Basic	Key & Lamp

Function

The attendant answers the call associated to the particular loops. Loop keys are usually used to reenter to held calls, answer automatic recalls.

Steady green lamp indicates attendant connected to the loop, or called station has answered. Flashing green lamp indicates call waiting to be answered. Steady red lamp indicates call party busy. Flashing red lamp indicates call held at the console.

Flashing red lamp indicates automatic recall has been activated.

Allows the attendant to:

Process incoming calls Originate calls

Activate various service features Allows the attendant to speak with the calling party. The associated lamp lights when the attendant is connected. The source trunk/station number will be shown in the number display field.

Allows the attendant to speak with the called party. The associated lamp lights when the attendant is connected. The destination station/trunk number will be shown in the number display field.

Allows the attendant to join in a three-way conference with the calling and called parties. When connection is established, both SRC and DEST lamps will light.

Allows the attendant to:

Disconnect the calling (source) or called party (destination) from the loop.

Disconnect an outgoing trunk or tone seized by the attendant.

Disconnect the station recalling attendant for transfer assistance.

Allows the attendant to hold a call at the console and/or to activate it to serial call state.

Allows the attendant to release from an established connection freeing the console for processing of new calls.

Allows the attendant to answer incoming calls in the order in which they arrive at the console.

Allows the attendant to extend an outgoing call to a station. Completion of outgoing pulse will be recognized.

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