Centralized Call Accounting/Billing Systems | NEC 2000 IPS specification

Chapter 14 Common Channel Inter-Office Signaling (CCIS)

Centralized Call Accounting/Billing Systems

Standard tie line networks require independent call accounting / billing equipment for each node in the network. This results in a costly investment of peripheral equipment, higher maintenance costs, and the need to service this equipment at each node.

In a CCIS network, it is not necessary to purchase independent call accounting / billing equipment for each node in the network. One call accounting / billing system can be centrally located, connected to any one system in the network, and the intelligent CCIS network will transmit the SMDR data from each system in the network over the D-channel to the designated centralized collection point, as shown in the following diagram. This increases reliability by minimizing hardware requirements, simplifies call costing data analysis, and provides a large reduction in operation costs.

Centralized Call Accounting / Billing

NEAX 2000

CALL RECORD

RS-232C Interface

NEAX2400

	CENTRALIZED BILLING
	CENTER
CALL RECORD	CENTER

NEAX2000

CALL RECORD

CCIS LINK

NEAX2400 or NEAX2000

CALL RECORD

Page 14-14	UNIVERGE NEAX 2000 IPS Request For Proposal (RFP) Reference Guide
	Issue 6

Image 292

NEC 2000 IPS manual Centralized Call Accounting/Billing Systems, Centralized Call Accounting / Billing

Contents

Univerge Neax 2000 IPS May NEC Unified Solutions, Inc Liability Disclaimer Inaset OAI Application Software Development Chapter Isdn Basic Rate Interface BRI Univerge Neax 2000 IPS Documentation List Introduction Overview of NEC Industrial Age Invention AgeElectronic Age Information Age ComponentsWorldwide Leadership Communications Social ContributionsGlobal Resources People Assets InnovationCommunity Education NEC Unified Solutions, Inc Development ActivitiesDALLAS, Texas Major Product Areas Vertical Markets Competitive Benefits and Advantages Introduction Introduction Univerge Neax 2000 IPS Maintenance Station to Station ConnectionCcis Connection Pstn Office Data Backup Enhancement Various Installation MethodsBuilt-in DRS Device Registration Server on MP Reduced Hardware with IP based Architecture DC/DC Power Supply for Universal SlotExtended Application Processor AP Port Capacity Dual MP System Univerge Neax IPS DML System Outline for Remote PIM Characteristics of the Univerge Neax IPS DM/IPS DML/IPS DMR Advantages of Remote PIM Stand Alone System Capacity IPS System Capacity Single MP System Capacity Per PIMPIM1 PIM2 PIM3 PIM4 PIM5 PIM6 PIM7 IP PAD IPS System Capacity Single MP System cont’d Capacity Per PIM IPS System Capacity Dual MP System Capacity Per PIM 2M-AMI IPS System Capacity Dual MP System, Cont’d Capacity Per PIM IPS DM/IPS DML System Capacity Capacity Per MCIP-PAD 8LC Built-in Router Max card per Site Dtmf Sender Total System Capacity Main plus Remote IP Remote Network CapacityCapacity DTI Isdn IPS DMR CapacityIPS Pimmj As Remote PIM Capacity System Architecture Voice and Data SwitchingHardware Architecture Hardware Design Fusion of RAM and ROM ProgramsMain Processor MP with Integrated Functionality Application Processors Integration Unified Circuit CardSN716 Attendant Console Analog/Digital Telephones Univerge Neax 2000 IPS System Configuration PIM Module and Installation Hardware Single MP SystemDual MP System Modules Installation Hardware Installation HardwareAbbrev Description Quantity Battery Backup Name Code Qty Remarks Cabling Internal Cabling Maintenance Administration Terminal MAT RS-232C External Cabling External Alarm Display Built-in SMDR/MCI on MPSMDR/PMS/Hotel Printer/MCI with AP00B MRC-C Cable for AP00 Name Code Qty Remarks Univerge Neax IPS DM/IPS DML/IPS DMR System Configuration IPS DM/IPS DML Modular Chassis MC IPS DMR Modular Chassis MC Modular Chassis 2 Modular Chassis Modular Chassis MC Installation Modular Chassis MC and Bracket System Power Supply and Cooling Fan System Packages Software ArchitecturePKG IPS DM to Univ DM Upgrade Kit Univ IPS DML IP SYS PKGUniv IPS DM IP SYS PKG-E Univ IPS DM/DML Expansion Module 1E IP Remote PIM Packages Description RemarksUniv IPS DMR SYS PKG-E Univ IP Remote PIM-B IPS Software Keys/Licenses Description Remarks Generic ProgramKey Keeper Parent Capacity Option Capacity Option used w/Key Keeper System Highlights ProcessorsMain Processor MP Name Code Remarks PN-CP24-C PN-CP31-C PN-CP27-A Firmware Processor FPDAT Application Processor AP Application Processor AP CardsAP Card Function Reliability and Availability Chart Description Fit Reliability and AvailabilityMean Time Between Failures Mtbf Mtbf Mttr Reliability and Availability Chart Reliability Description Availability Fit Years FitReliability Description Availability Mean Time To Repair Mttr Reliability CalculationsAvailability Calculations Reliability Calculation System Traffic Traffic LoadBusy Hour Bhca Busy Hour Call Attempts Calculation Procedure Traffic Capacity In Erlang For TDM Circuits Traffic Capacity per Line For TDM Circuits Number of Trunks Traffic Internal Call Distribution External Line Trunk Erlang B TableCOT Wireless PEG Count PEG CountTrunk PEG Count UCD PEG Count Number of Voice Channels per IP Trunk Ccis Point-to-MultipointVoIP H.323 Payload size for Virtual IPT IP PAD Calculation IP PAD Calculation Number of extensions 100 IP PAD Calculation Number of extensions 120 200 208 264 300 320 376 432 System Specifications Transmission Characteristics For TDM Circuits Line ConditionsLoop Resistance including Opposite End Resistance Cable Length Rotary Dial Pulse and Dtmf Signaling Rotary Dial SignalDtmf Signal Description Specifications Receiving Sending Multi-frequency Compelled MFC R2 Signal Audible Tones and Ringing Signal Ringing SignalDimension and Weight Audible Tones Frequency Interruption Univerge Neax IPS DM/IPS DML/IPS DMR System Specifications System SpecificationsEMC Open Industry Standards IP Specifications FAX10BASE-T/100BASE-TX LAN interface transmission modes Remarks System Compliance Hipaa SummaryHipaa Compliance Department of Defense CompliancePage Equipment List Module/Installation HardwareEquipment Name Function Name Equipment Name Remarks Circuit Cards Common Control Cards PN-CP31 PN-CP15Ether PN-PW00 Extpwr Application Processor Card Name and Function Application Processor CardsFunction Name Port Remarks Application Processor Cards SPN-AP00B DBM-C AP Qsig Line/Trunk LT Cards Line/Trunk LT Cards SPN-2ILCA PN-8DLCLDeskcon PN-4DLCM PAD-E PAD-CPZ-24IPLA SPN-16VCTAA IP PN-8COTQ PN-4COTBPN-4COTG PN-2ODTA PN-2DATA PN-TNTASPN-IPTB-A SPN-4VCTI-A SPN-4CSIA PN-RTAPage Station Equipment Terminal Line UpDterm Series i Terminals Dterm Series E Terminals Wireless Handset InasetDterm IP Soft Phones Dterm Extenders Physical Features Specification for Analog TerminalsDescriptions of the Dterm IP Terminals Call Handling Features Convergence Features Descriptions of Terminals DTR-2DT-1 BK TEL DTR-2DT-1 WH TEL DTR-4D-1BK TELDTR-16LD-1 BK TEL DTR-16LD-1 WH TEL DCR-60-1 BK Console DCR-60-1 WH Console Standard features Specification Terminal Options Cable Length Standard With AC Adapter Standard features Dterm Series E Soft keys Descriptions of Series E Multi-line Digital Terminals Description of Series E Multi-line Digital Terminals Dterm Series E Accessories & Adapters ADA-UHFU-U APR-U ACA-U WMU-UWMU-W IPW-2U ELC Dterm Series E Specifications 2DT16D 32D Add-On DSS Dterm Series E Line Conditions Loop Resistance and Distance Long Loop circuit built-in Dterm Cordless II DTR-4R-2 BK Dterm Cordless TerminalsOptions Dterm Cordless Lite II DTH-4R-1 BK Options Specifications Plantronics CT Cordless Inaset Applications Additional Applications Inaset Terminal Line UP Inaset Basic Network CapabilityPBX System Requirements WM-RL Unit Dterm PS III Wireless Handset Dterm PS III Options Key Features and Benefits Features Links with PC applications Internet LinkReal Time Communication Presence/Status Voice Recording Application Collaboration Voice Quality Alarm One Key OperationCall Log Export Line Display Client PC specification One Touch Button in Compact ModePB tone sending Pause into Dialing string PBX Specification Must be peer to peer IP enabled Dterm SP30 Softphone Parts ListSoftware/Licenses/Accessories Dterm Extenders Service Conditions for Dterm Analog EXT Page Trunking Type of TrunksType of Trunk Circuit Package LT/AP Trunk Card Specifications Trunk Parameters PN-AUCA SPN-BRTC PN-8RSTG Dtmf Receiver PN-4RSTBA MF Receiver for T1 MF ANIPN-4RSTC ID Number Receiver PN-4RSTBA-911 MF Sender System Trunking Capacity IPS Trunking Capacity System Capacity IPS DM/DML Trunk Capacity Six Digit Least Cost Routing Least Cost Routing LCRRoute Restriction Class RSC Digit Toll Restriction Toll RestrictionPriority Restriction Class Page Attendant Answering Position Attendant Console SN716 SN716 Deskcon Exclusive Features SN716 Deskcon General FeaturesDeskcon Exclusive Features Face Layout of the SN716 Deskcon Functions and use of Keys and Lamp Indications Location Key or Lamp Full Basic Key/Lamp Number Designation LDN LCD SN716 Specifications Interface ’ty Remarks Power Options Business Attendant System BAS BAS Benefits Business Attendant System Directory Business Attendant System Additional Features Business Attendant System Speed Dials Pad Business Attendant System Ccis Network Information Business Application Environment Hardware RequirementsPage System Administration System AdministrationCustomer Administration Terminal CAT Password Entry Maintenance Administration Terminal MAT PBX Configuration Wizard Mach Script Editor MATWorX PC Requirements Traffic ManagementMinimum Requirements Recommended System Diagnostics Self Diagnostic/System MessagesRemote Maintenance Service Conditions MP Program Download General Service ConditionsMP Download Process Program Download Service Conditions Program Changeover Service ConditionsRequired Hardware Equipment Comments MA4000 Management System Feature Descriptions Business/Hotel/Data Feature List Business/Hotel/Data Feature List Descriptions Snmp Business/Hotel/Data Feature Descriptions Attendant Camp-on Full and Semi- automatic Attendant Assisted CallingAttendant Console SN716 Deskcon Attendant Lamp Check Attendant Delay Announcement Authorization CodeAttendant Lockout Attendant Overflow Automatic Call Distribution ACD Automatic Camp-on Automatic Recall Automatic Wake-upBackground Music Back Up CPU Call Back Brokers CallCall Forwarding Call Park Call Pickup Call RedirectCall Transfer Caller ID Class Class of Service Camp-onCentrex Compatibility Check In / Check Out Conference Six/Ten Party Conference 32 PartyGroup Call Consecutive Speed Dialing Delayed Ringing DiagnosticsData Line Security Dial By Name Direct Inward System Access Disa Direct Inward Termination DITDirect Outward Dialing DOD Direct Station Selection/Busy Lamp Field DSS/BLF Console Do Not Disturb Distinctive Ringing Elapsed Call Timer Fax Arrival IndicatorDterm Assistant DtermIP Feature Activation from Secondary Extension Flexible Line Key AssignmentFlexible Numbering Plan Forced Account Code Individual Attendant Access Hands-free AnswerbackHands-free Dialing and Monitoring Hold IP Enabled Dterm Internal Zone Paging with Meet-MeLast Number Redial Least Cost Routing 3/6 Digit Miscellaneous Trunk Access Message Center Interface MCIMessage Registration Message Reminder Mobility Access Night ServiceModem over IP MP Program Download FTP No CID Call Routing Off-hook AlarmOff-Premises Extensions Pooled Line Access Power Failure TransferOptical Interface Pad Lock Automatic Idle Return Reserve Power Remote HoldRemote PIM over IP Resident System Program Security Alarm Single Digit Feature Access CodesSave and Repeat Set Relocation System Clock Setup by Station Dialing Tenant ServiceTerminal Login via NAT Tie Line Tandem Switching Timed Queue Uniform Call Distribution UCD Timed ReminderTrunk Direct Appearances Trunk Queuing Outgoing Voice Mail Private Password Uniform Numbering Plan UNP -Voice and DataVariable Timing Parameters Voice Guide Voice Mail Transfer Voice Over IP H.323VoIP Log Collection Whisper Ccis Feature List Ccis Features Descriptions Call Forwarding Intercept Ccis Centralized E911 Ccis Flexible Numbering of Stations Ccis Multiple Call Forwarding All Calls Ccis Station-to-Station Calling Ccis Isdn Feature List Isdn Feature Descriptions Event-Based Ccis SIG Feature List SIG Feature Descriptions Wireless Feature List Table of Features by Configuration Type Feature Adjunct Type Integrated Type Analog PBXInterface Wired for Wireless Ccis Univerge Neax 2000 IPS Wireless Feature Descriptions Group Call 2Way Calling This feature protects a call from being tapped Page Station Message Detail Recording Smdr System Input/Output I/O Interfaces2400 Extended Format Smdr Terminal Interface IMS FormatSmdr w/AP00 Combinations between Smdr and Smdr Output Format Combinations available at the same timePattern D ARP, IP, ICMP, UDP, TCP Combinations for Center Office of Centralized Billing Combinations for Local Office of Centralized Billing Data Transmission Sequence for Ethernet Interface System Capacity Hardware Required for Smdr Message Center Interface MCIDescription Qty Remarks VMS Hardware Required for MCIModem Feature FeatureProperty Management System PMS Type of Information PMS Interface Description Qty Remarks Hardware Required for PMSRS PRT-4S CA-A Open Application Interface System OutlineOpenWorX Attendant Statistics OpenWorX Business Attendant System BAS BAS Call Control Functionality Brief Definition of Queues Brief Description of Call Control Function BAS Directory BAS Speed Dials PadDid for Company Lookup BAS Offline Mode Pseudo Night Mode BAS Authorization and Account Code DialingBAS Overhead Paging BAS Call Recording and Playback OpenWorX Business Receptionist BR BR Speed Dials PadBR Directory BR Overhead Paging OpenWorX Communications Portal BR Authorization and Account Code DialingBR Attendant PC Minimum Hardware Requirements Communications Portal Functionality Communications Portal Benefits Dialer Database OpenWorX DialerDialer Benefits OpenWorX Location Status Information LSI OpenWorX Message Reader MR MR Benefits OpenWorX Short Text MessagingSTM Benefits ICA Functionality OpenWorX Incoming Call Assistant ICAICA Benefits ICA Comparison of ICA and IPS Functionality OpenWorX Group Call Forward Control GcfcICA ICA vs. Camp On OpenWorX Personal Call Assistant PCA Gcfc Functionality PCA Limiting User Views PCA OpenWorX DesktopDesktop Directory Personal Directory OpenWorX Name Display PCA OpenWorX Inaset OpenWorX Multiple Ccis Node Configuration OAI Application Software DevelopmentBAS Ccis Network Information Business Receptionist Ccis Network InformationPage Automatic Call Distribution ACD Automatic Call Distribution ACD with MISBasic ACD Basic ACD Features Delay Announcement ACDBusy In/Busy Out ACD Call Waiting Indication ACD CallCenterWorX ACD 3.0 for Business Immediate Overflow ACDPriority Queuing ACD Queue Size Control-ACD CallCenterWorX ACD Features Automatic Call Distribution with MIS CallCenterWorX MIS Business Turnkey PackagesBusiness Software Only Packages CallCenterWorX ACD 3.0 for Business Turnkey Packages CallCenterWorX MIS Business System Capacities Item ACD Capacities CallCenter WorX MIS5GB Bhca PBX Requirements Related DocumentsACD Terminals PBX Requirements Remarks Master Master Contact Center SolutionsContact Routing Q-Control Reports Q-Control Announcements Q-Announce Agent Desktop Q-Desktop Callbacks Q-Callback Multi-Media Q-Email, Q-Chat, Q-Fax Outbound Dialing Q-Outdial Interactive Voice Response Q-IVR QueWorX 4.0 Licensed Applications QueWorX 4.0 FeaturesAuto Attendant Immediate Customer Callback Scheduled CallbacksInternet Initiated Callbacks Estimated Time to Answer ETA Screen Pop Soft PhoneMultilingual Announcements Global Repeat Verification Customized Announcements Professional Services for QueWorXCustomizable Reports VoIP Solutions Extended Enterprise IP SolutionVoIP Solutions Voice over IP VoIP Typical IP Gateway, Branch and Adapter configurations Equipment Name Function IP Station Peer-to Peer Connections between IP Enabled Dterm Peer-to-Peer Connections over Ccis Networking via IP Connections to Legacy Stations and Trunks Remote Connections of IP Stations Automatic Program Download for IP Enabled Dterm 8IPLA/24IPLA Options Per Location Service Conditions on Legacy Service Features Service Conditions on System Registration Service Conditions on Vlan Service Conditions on Encryption in System RegistrationMD5 is an algorithm defined in RFC 1321 from the Ietf Service Conditions on Remote Connections Local Connection Mode Remote Connection Mode Location number in each operation mode for each IP station Operation mode for each IP terminalExample 1 When Sta logs in Location #1 Example 2 When Sta logs in Location #2 Service Conditions on Automatic Program Download Ccis Networking via IP Required Equipment for IP StationSPN-32IPLAA IP PAD SPN-16VCTAA IP PAD Ccis Networking via IP Peer-to-Peer Connections Basis Point-to-Multipoint Connection Ccis Networking via IP Non Peer-to-Peer Connections BasisIP Trunk Point-to-Multipoint Connection Service Conditions IP Ccis via IP Trunk cards IP Trunk Card SpecificationsRequired Equipment for IP Ccis via IP Trunk cards Payload Period Maximum Voice Channels per IP Trunk Connection Features FeaturesService Conditions for H.323 IP Trunk Specifications Required Equipment for H.323 FAX and Modem over IP Example of FAX and Modem over IP connection SPN-8IPLA IP PAD-C SPN-8IPLA IP PAD-BSPN-8IPLA IP PAD-A SPN-32IPLA IP PAD-E Required Equipment for FAX or Modem over IP Opposite Office 2000 IPSOpposite Office Own Required bandwidth for Modem Connection Required bandwidth for FAX ConnectionConnection Conditions Required Bandwidth One-way Network Conditions and Payload Remote PIM over IPRequirement Remarks With G7.23.1 With G729a 8k Without Compression 3k/6.3k Bandwidth RequirementCompression Advantages Host Site Equipment Name Remarks Required Hardware and SoftwareRemote Site Equipment Name Remarks List of Service Features Operation XNote Planning and Installation Vendor Support for Open System StandardsVoice Messaging Bandwidth requirements Network Consideration Network Bandwidth Codec Filler Time Msec Bandwidth utilizationCodec Total Bandwidth per transmit stream Msec Quality of Service QoS Device Registration Server DRS and Dhcp For Dterm IP Port Type Destination Default Port No RemarksFor Voice Control/Voice Packet For Ccis Virtual IPT For H.323 IP TrunkIPT Ccis PBX TCP Limitations System Conditions/Limitations Peer-to-Peer IPConditions Common Channel Inter-Office Signaling Ccis System Outline of a Ccis Connection Ccis and Isdn Digital Ccis Digital and Analog CcisAnalog Ccis Peer-to-Peer Connections Voice Compression Common Channel Inter-Office Signaling Ccis Service Conditions on Non Peer-to-Peer Connections Ccis Networking via IP Non Peer-to-Peer Local office/Tandem office Centralized BillingCenter office Common Channel Inter-Office Signaling Ccis Centralized E911 Ccis Call Set Up Times Look Ahead Routing Shared Trunk Facilities and Alternate Routing Alternate Routing Centralized Maintenance Facility Centralized System Maintenance and AdministrationCentralized Management Center Centralized Call Accounting/Billing Systems Centralized Call Accounting / Billing Centralized Attendant Consoles Centralized Voice Processing / MessagingCcis Centralized Voice Mail Ccis Feature Chart Ccis Feature Name Neax 2400 RequiredUniform Numbering Plans YES Ccis Feature Chart System Capacity System Capacity for Ccis with Digital InterfaceSystem Capacity for Ccis with Analog Interface System Capacity for Ccis Networking via IP Required Equipment Required Equipment for Digital CcisRequired Equipment for Analog Ccis Required Equipment for Ccis Networking via IP IP Specifications Specifications RemarksPAD 24IPLA DTI Specifications Characteristics ChannelPage Integrated Services Data Network Isdn PRI Services & FeaturesIsdn Feature List Isdn Primary Rate Interface Called Party Recognition Service Direct-In Termination DIT Call-By-Call Service SelectionCPN To Network-Present CPN To Terminating User-Display Did Addressing Did and DOD AddressingIsdn Terminal AT&TPage Megacom Access/WATS Megacom 800 Service/800 Wats Ultra WatsMultiquest /900 Service Subaddress-Present Trunk Provisioning Service Selection Event Based Ccis Business Feature List Business Feature List Supported Network Services Trunk provisioned only Isdn Network Requirements for Layer One Isdn PRI Specifications For 24DTIFor 30DTI For 24PRT BRT Dedicated Access AT&T NTI MCI Sprint DMS Selection 4ESS NETNET IPS DMS Provisioning 4ESS NET Voice Features DMS 4ESS NET AT&T NTI MCI Sprint AT&T MCI Sprint Selection DMS 4ESS NET IPS Switched Data Dedicated Access NTIAT&T MCI Sprint Provisioning DMS 4ESS NET IPS Switched Data AT&T MCI Sprint Virtual Private Network DMS 4ESS NET Services and Features LEC Carriers Call by Call Service AT&T NTI Siemens Selection 5ESSDedicated Access AT&T NTI Siemens Virtual Private Network AT&T NTI DMS 4ESS NET Voice Features AT&T NTI Siemens AT&T NTI SiemensFacility Management Network Message Waiting Call By Call Service Selection Ewsd Switched DataAT&T NTI Siemens 5ESS Virtual Private Network AT&T NTI Siemens Isdn Basic Rate Interface BRI Applications System Requirements ONE SC03 Supports Four 2ILCA Isdn Equipment List Isdn PRI Required EquipmentIsdn BRI Required Equipment Isdn Terminal Required Equipment Documentation Capacity for ISDN-PRISystem Capacity for ISDN-BRI 24DTI 24PRTPage Wireless System Univerge Neax 2000 IPS Wireless Communication System WCSWired for Wireless Analog PBX Interface Ccis Interface Wireless Roaming Multi-Site Roaming 931a Roaming over IP Trunk Wireless Definitions HLR Wireless Short Text Message Notification OAI Configuration Application Integrated Type Features Feature Matrix by Configuration Type2000 IPS Interface1 Interface2 Wired for Wireless Adjunct Type Integrated Type Feature Descriptions Wired for WirelessWay Calling Handover Authorization Preset DialingOut of Zone Indication System Description Dterm PS Dterm PS III Accessories Lithium-Ion BatteryBattery Charger Headsets Zone Transceiver II ZT Zone Transceiver II Specifications Wireless SpecificationsIntegrated Adjunct Analog Adjunct Ccis WCS Required Equipment Equipment Description QTY Remarks PN-IPTB IPT PN-4VCTI 4VCT Wireless LAN Handset Wireless LANWireless LAN Documentation Hotel Feature List Hotel/Motel SystemPMS Terminal Console Application Processor Hotel ConsoleHotel/Motel Front Desk Terminal Station Message Detail Recording Smdr Hotel Printer Executed Task Print Out Automatic Wake-up Check In / Check Out Direct Data EntryDo Not Disturb Console Check Do Not Disturb-System Do Not Disturb-Hotel/MotelHotel/Motel Attendant Console Hotel/Motel Front Desk Instrument House Phone Maid Status Message Registration Message WaitingVoice Message Waiting System Voice Message Waiting Individual Property Management System PMS Room Cutoff Room Cutoff Console Single Digit Dialing Room StatusItems indicated are as follows Hotel System Capacity Specifications PMS/SMDR Interface Hotel Printer InterfaceDescription Capacity Station Equipment SN716 Deskcon Call Accounting AIMWorX AIMWorX databases Multi-Site Centralized OperationsSelect Database Licensing Option Description Information you need before installing AIMWorX SQL Server licensingOracle database Licensing Standalone ConfigurationsCall Record and User Capacity AIMWorX Manager Integrating AIMWorX modulesCorporate tier Enterprise tier Alarm Manager 1 SPEAsset Manager Auth Code Manager Bill Reconciler Cable ManagerCustom SPE Writer Hospitality Links Additional Reference Material Trouble TicketVoice Mail SPE Work Order Voice Messaging Systems Voice Mail Integration Voice Messaging Systems Description MCI Service Conditions NEAXMail AD-120 System Architecture Voice Cards Level II Server Software License with Exchange Third Party Software Client Access Licenses CALPlatform Components Optional Software Feature Packages Mail Reader Text-to-SpeechThird Party Fax Server Integration PBX Integration Software Platform Specifications 2GB NEAXMail AD-64 Level I/Level II Platform Specifications Level I/Level II Specifications Platform LevelLevel I Dell GX280 Level II Dell PE2800 40GB Sata 36GB Scsi UPS Uninterruptible Power Supply Additional Hardware ComponentsOptional Software Optional ActiveFax Software Unified Messaging Hacker Prevention Features are as follows Voice Messaging Systems Voice Messaging Systems Automated Attendant Available Languages Audiotext Mailbox Manager Voice Messaging Systems Maintenance Voice Messaging Systems Visual Messaging ViewMail ViewCall Plus Unified Messaging and Call Management NEAXMail IM-16 LXFull Digital Integration Basic Features Hospitality Feature PackageEnjoy the Benefits of Integrated Messaging Additional Features Niverge Neax 2000 IPS Features and Specification System DocumentationUniverge Neax 2000 IPS Documentation List Univerge Neax 2000 IPS Technical Manuals