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NEC
2000 IPS
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Contents
Main
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INTERNET PROTOCOL SERVER
Request For Proposal (RFP) Reference Guide
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Chapter 1 Introduction
Overview of NEC
The Invention Age
The Industrial Age
The Electronic Age
Components
Communications
Social Contributions
Global Resources
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NEC Unified Solutions, Inc.
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Vertical Markets
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Competitive Benefits and Advantages
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Chapter 1 Introduction
Page 1-12 UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide Issue 6
The illustration below shows a typical system layout.
PSTN
Station to Station Connection
CCIS Connection
Maintenance
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Advantages of Remote PIM
Characteristics of the UNIVERGE NEAX IPS DM/IPS DML/IPS DMR
Stand Alone System Capacity
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Note:
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IPS DM/IPS DML System Capacity Cont
IP Remote Network Capacity
Total System Capacity (Main plus Remote)
Note: Remote PIM networks using the IPS DML as the main are not supported.
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Chapter 2 System Architecture
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Hardware Architecture
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Chapter 2 System Architecture
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Module and Installation Hardware
Installation Hardware
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Battery Backup
Cabling
Internal Cabling
External Cabling
Maintenance Administration Terminal (MAT) (RS-232C)
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IPS DM/IPS DML Modular Chassis (MC)
IPS DMR Modular Chassis (MC)
Modular Chassis (MC) Installation
Modular Chassis (MC) and Bracket
Cabling
System Power Supply and Cooling Fan
Software Architecture
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Software Keys/Licenses
Chapter 3 System Highlights
Processors
Main Processor (MP)
Firmware Processor (FP)
Application Processor (AP)
Reliability and Availability
Mean Time Between Failures (MTBF)
Reliability and Availability Chart (Cont.)
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Mean Time To Repair (MTTR)
Reliability Calculations
Availability Calculations
System Traffic
Traffic Load
Busy Hour
BHCA (Busy Hour Call Attempts)
Traffic Capacity In Erlang (For TDM Circuits)
Traffic Capacity per Line (For TDM Circuits)
Number of Trunks
Erlang B Table
PEG Count
Number of Voice Channels per IP Trunk
CCIS (Point-to-Multipoint)
VoIP (H.323)
Payload size for Virtual IPT
IP PAD Calculation
IP PAD Calculation
AC Power Requirements
AC Power Consumption / Thermal Output (Maximum)
Battery Requirements
Operating Environment
Electrical Characteristics (Central Office Trunk)
Transmission Characteristics (For TDM Circuits)
Line Conditions
Rotary Dial Pulse and DTMF Signaling
(1) Rotary Dial Signal
(2) DTMF Signal
Signal Code
Multi-frequency Compelled (MFC) R2 SIGNAL
Audible Tones and Ringing Signal
Ringing Signal
Dimension and Weight
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32IPLA/32IPLA-A X (Default) X X X 8IPLA X (Default) X
System Compliance
http://jitc.fhu.disa.mil/tssi/apl.html
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Chapter 4 Equipment List
Module/Installation Hardware
This table shows the names and functions of the modules
This table shows the name and functions of installation hardware.
Circuit Cards
Common Control Cards The following table shows the names and functions of each control card.
Common Control Cards (Cont.)
Application Processor Cards
Application Processor Cards (Cont.)
Application Processor Cards (Cont.)
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Line/Trunk (LT) Cards
Analog Station
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Line/Trunk (LT) Cards (Cont.)
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Line/Trunk (LT) Cards (Cont.)
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Chapter 5 Station Equipment
Terminal Line Up
Dterm Series E Terminals
Dterm Cordless Terminals
Inaset
Analog Terminals
NEC offers three distinct analog terminals. Descriptions of the Analog Terminals
Line Conditions of the Analog Terminals
Note:
Dterm Series i (IP) Terminals
Call Handling Features
Convergence Features
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Line Conditions
Dterm Series i (TDM) Multi-line Digital Terminals
Standard features
Specification
Terminal Options
Line Conditions
The Protection arrester is not inserted between the terminal and PBX.
Dterm Series E (Multi-line Digital Terminals)
Descriptions of Series E Multi-line Digital Terminals
Description of Series E Multi-line Digital Terminals (Cont)
Description Remarks
Dterm Series E Accessories & Adapters
Dterm Series E Accessories & Adapters (Cont)
Dterm Series E Specifications
Dterm Series E Line Conditions
Dterm Cordless Terminals
Dterm Cordless II (DTR-4R-2 BK)
Dterm Cordless Lite II (DTH-4R-1 BK)
Options
Plantronics CT Cordless
INASET
INASET Applications
Additional Applications
INASET Terminal Line UP.
INASET Basic Network Capability
PBX System Requirements
Dterm PS III Wireless Handset
Dterm SP30 SoftPhone
Key Features and Benefits
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Client PC specification:
PBX Specification (Must be peer to peer IP enabled)
Dterm SP30 Softphone Parts List
Dterm Extenders
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Chapter 6 Trunking
Type of Trunks
Note: Any combination of the above cards is allowed with a limit of 256 trunks per system.
The following list reflects the type of trunk and the package that supports it.
Trunk Parameters
Trunk Card Specifications
PN-8COTS
The above interfaces can be mixed on to one card in any combination. PN-4COTG
PN-8COTQ
PN-4DIDA
PN-AUCA
PN-2ODTA
SPN-24DTAC
SPN-24PRTA
SPN-BRTC
PN-4BRTA-F
PN-CFTB
PN-CFTC
PN-2DATA
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System Trunking Capacity
Least Cost Routing (LCR)
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Chapter 7 Attendant Answering Position
Attendant Console (SN716)
SN716 DESKCON General Features
SN716 DESKCON Exclusive Features
Face Layout of the SN716 DESKCON
Chapter 7 Attendant Answering Position
Name Basic
Functions and use of Keys and Lamp Indications
Location Number Key or Lamp
/Option Key/Lamp Function
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SN716 Specifications
Business Attendant System (BAS)
BAS: Benefits
Business Attendant System: Directory
Business Attendant System: Speed Dials Pad
Business Attendant System: Additional Features
Business Attendant System: CCIS Network Information
Business Application Environment
Hardware Requirements
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Chapter 8 System Administration
System Administration
Customer Administration Terminal (CAT)
Maintenance Administration Terminal (MAT)
MACH Script Editor
Traffic Management
MATWorX PC Requirements
System Diagnostics
Self Diagnostic/System Messages
Remote Maintenance
MP Program Download
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Required Hardware
MA4000 Management System
Chapter 9 Feature Descriptions
Business/Hotel/Data Feature List
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Business/Hotel/Data Feature Descriptions
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CCIS Feature List
CCIS Features Descriptions
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ISDN Feature List
ISDN Feature Descriptions
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Q-SIG Feature List
Q-SIG Feature Descriptions
Wireless Feature List
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Table of Features by Configuration Type
Wireless Feature Descriptions
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Chapter 10 System Input/Output (I/O) Interfaces
Station Message Detail Recording (SMDR)
1400 IMS Format
SMDR Terminal Interface
MP built-in SMDR on IP ITEM Specifications
Combinations between SMDR and SMDR Output Format
SMDR 2400 IMS Format
Extended 2400 IMS Format
1400 IMS Format
Combinations available at the same time
SMDR
SMDR Former 2400 IMS Format Extended 2400 IMS Format
Combinations for Local Office of Centralized Billing
SMDR Former 2400 IMS Format Extended 2400 IMS Format
Service Conditions
Data Transmission Sequence for Ethernet Interface
System Capacity
Message Center Interface (MCI)
Hardware Required for MCI
Property Management System (PMS)
PMS Interface
PMS with AP00-B on an RS-232C Interface Item Description
Built in PMS over IP Item Description
Service Conditions
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Hardware Required for PMS
Chapter 11 Open Application Interface
System Outline
OpenWorX: Attendant Statistics
OpenWorX: Business Attendant System (BAS)
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OpenWorX: Business Receptionist (BR)
OpenWorX: Communications Portal
Portal
My Controls
Contact Rules and Methods
My Outlook
Communications Portal: Benefits
OpenWorX: Dialer
OpenWorX: Location Status Information (LSI)
OpenWorX: Message Reader (MR)
OpenWorX: Short Text Messaging
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OpenWorX: Incoming Call Assistant (ICA)
ICA: Functionality
ICA: Benefits
OpenWorX: Group Call Forward Control (GCFC)
OpenWorX: Personal Call Assistant (PCA)
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PCA: OpenWorX INASET
OpenWorX: Name Display
OpenWorX: Multiple CCIS Node Configuration
Business Receptionist: CCIS Network Information
OAI Application Software Development
System Specifications
Required Equipment for OAI
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Chapter 12 Automatic Call Distribution (ACD) with MIS
Automatic Call Distribution (ACD)
Basic ACD
Basic ACD Features
CallCenterWorX ACD 3.0 for Business
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CallCenterWorX MIS
CallCenterWorX MIS 3.0
Business System Capacities
Capacities Item ACD CallCenterWorX ACD 3.0 CallCenterWorX
MIS 3.0
Note 5:
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Q-Master 3.1
Q-Master Contact Center Solutions
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QueWorX4.0
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Professional Services for QueWorX
Chapter 13 Voice over IP (VoIP)
VoIP Solutions
The following VoIP solutions are available with the UNIVERGE NEAX 2000 IPS system.
Extended Enterprise IP Solution (Cont)
Required Equipment for NECs Extended Enterprise IP Solution
IP Station
Peer-to Peer Connections between IP Enabled Dterm
Peer-to-Peer Connections over CCIS Networking via IP
Connections to Legacy Stations and Trunks
Remote Connections of IP Stations
Automatic Program Download for IP Enabled Dterm
Service Conditions
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Service Conditions on Legacy Service Features
Service Conditions on System Registration
Service Conditions on Encryption in System Registration
Service Conditions on VLAN
Service Conditions on Remote Connections
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Service Conditions on Automatic Program Download
CCIS Networking via IP
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CCIS Networking via IP (Non Peer-to-Peer Connections Basis)
Point-to-Multipoint Connection
Service Conditions (IP CCIS via IP Trunk cards)
IP Trunk Card Specifications
Required Equipment for IP CCIS via IP Trunk cards
H.323 Connection
H.323 Features
Service Conditions for H.323
H.323 IP Trunk Specifications
Required Equipment for H.323
FAX and Modem over IP
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Required Equipment for FAX or Modem over IP
Connectable combinations between facsimile stations are shown below.
Required bandwidth for FAX Connection
32IPLA-A/16VCTA-A
8IPLA/24IPLA
Required bandwidth for Modem Connection
Remote PIM over IP
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Bandwidth Requirement
Advantages
Service Conditions
Required Hardware and Software
List of Service Features Operation
Planning and Installation
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Teardown
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Keep Alive
Call Setup Voice Usa
e Call
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TCP/UDP/RTP PORT NUMBER CONDITIONS
For Voice Control/Voice Packet
For CCIS Virtual IPT
For H.323 IP Trunk
For Voice Control/Voice Packet
System Conditions/Limitations (Peer-to-Peer IP)
Chapter 14 Common Channel Inter-Office Signaling (CCIS)
System Outline of a CCIS Connection
Common Channel Interoffice Signaling
CCIS and ISDN
Common Channel Interoffice Signaling
Digital and Analog CCIS
Analog CCIS
IP CCIS
Peer-to-Peer Connections
Voice Compression
Service Conditions
CCIS Networking via IP between IP Terminals
CCIS Networking via IP between Legacy Terminals
CCIS Networking via IP (Non Peer-to-Peer)
Service Conditions on Non Peer-to-Peer Connections
Centralized Billing
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Centralized E911 CCIS
Service Conditions
Call Set Up Times
Look Ahead Routing
Shared Trunk Facilities and Alternate Routing
Centralized System Maintenance and Administration
Centralized Call Accounting/Billing Systems
Centralized Voice Processing / Messaging
Centralized Attendant Consoles
Uniform Numbering Plans
CCIS Feature Chart
CCIS FEATURE CHART (Cont.)
System Capacity
System Capacity for CCIS with Digital Interface
System Capacity for CCIS with Analog Interface
System Capacity for CCIS Networking via IP
Required Equipment
Required Equipment for Digital CCIS
Required Equipment for Analog CCIS
Required Equipment for CCIS Networking via IP
IP Specifications
DTI Specifications
Output
Pulse Width
Input
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Chapter 15 Integrated Services Data Network (ISDN)
ISDN Primary Rate Interface
PRI Services & Features
Call-By-Call Service Selection
Called Party Recognition Service (Direct-In Termination (DIT))
CPN To NetworkPresent
CPN To Terminating UserDisplay
DID Addressing
DID and DOD Addressing
ISDN Terminal
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MEGACOM Access/WATS
MEGACOM 800 Service/800 WATS Ultra WATS
MULTIQUEST /900 Service
SubaddressPresent
Event Based CCIS
Business Feature List
ISDN Network Requirements for Layer One (1)
Supported Network Services (Trunk provisioned only)
AT&T
ISDN PRI Specifications
DTI
DCH
PRT
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ISDN Basic Rate Interface (BRI)
Applications
System Requirements
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ISDN Equipment List
ISDN PRI Required Equipment
ISDN BRI Required Equipment
ISDN Terminal Required Equipment
Event Based CCIS Required Equipment
Documentation
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Chapter 16 Wireless System
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(WCS)
Wired for Wireless
Analog PBX Interface
CCIS Interface This feature allows the WCS to be integrated with NEC PBXs with CCIS interface.
Wireless Roaming
Multi-Site Roaming
Configuration Application: Integrated Type and Adjunct Type with CCIS interface
Q. 931a Roaming over IP Trunk
Configuration Application: Integrated Type and Adjunct Type with CCIS interface
Wireless Definitions
Wireless Short Text Message Notification (OAI)
Features
Feature Matrix by Configuration Type
Feature
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Feature Descriptions
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System Description
Dterm PS III
Dterm PS III Accessories
Zone Transceiver II (ZT)
Wireless Specifications
Zone Transceiver II Specifications
Integrated Adjunct (Analog) Adjunct (CCIS)
System Capacity
WCS Required Equipment
WCS Required Equipment (Cont.)
Wireless LAN
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Chapter 17 Hotel/Motel System
Application Processor
Hotel Console
Hotel/Motel Front Desk Terminal
Station Message Detail Recording (SMDR)
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Features
Automatic Wake-up
Check In / Check Out
Direct Data Entry
Do Not Disturb Console
Do Not Disturb-Hotel/Motel
Do Not Disturb-System
Hotel/Motel Attendant Console
Hotel/Motel Front Desk Instrument
House Phone
Maid Status
Message Registration
Message Waiting
Voice Message Waiting - System
Voice Message Waiting - Individual
Message Waiting Console
Property Management System (PMS)
Room Cutoff
Reorder tone Attendant Console
Room Cutoff Console
Room Status
Single Digit Dialing
Hotel System Capacity
System Specifications
Station Equipment
Chapter 18 Call Accounting
AIMWorX
Multi-Site (Centralized Operations)
AIMWorX databases
SQL Server licensing
Oracle database
during the AIMWorX client installation. Licensing
Seat licenses
Security
Configurations
Standalone
C/S NEC
C/S CUST
Call Record and User Capacity
The AIMWorX Manager
Integrating AIMWorX modules
9-1-1 SPE
Alarm Manager
Asset Manager
Auth Code Manager
Billing Manager
Bill Reconciler
Cable Manager
Custom SPE Writer
Hospitality Links
Interactive Directory
Additional Reference Material
Chapter 19 Voice Messaging Systems
Voice Mail Integration
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Message Center Interface (MCI)
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NEAXMail AD-120
Voice Cards
Level II Server Software License with Exchange 2003
Third Party Software
Client Access Licenses (CAL)
Platform Components
Optional Software Feature Packages
E-Mail Reader (Text-to-Speech)
Third Party Fax Server Integration
PBX Integration Software
Platform Specifications
NEAXMail AD-64
Level I/Level II Platform Specifications
Level I/Level II Specifications Platform Level
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Unified Messaging
Feature Descriptions
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Automated Attendant
Audiotext
Mailbox Manager
Maintenance
The Usage Table Report may be run for an individual guest, subscriber, and extension number ID or
Visual Messaging
NEAXMail IM-16 LX
Hospitality Feature Package
Enjoy the Benefits of Integrated Messaging
Basic Features
Additional Features
Chapter 20 System Documentation
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