Chapter 17 Hotel/Motel System

Hotel/Motel Front Desk Instrument

A Multiline Terminal with LCD can be programmed to function as a Hotel/Motel (H/M) Front Desk Instrument. This can be used to set and cancel standard H/M features such as the following:

Do Not Disturb

Room Cutoff Message Waiting Print Out

Check In/Check Out Automatic Wake up Room Status

Do Not Disturb Override

For each feature desired, a dedicated line key on the Hotel/Motel Front Desk Instrument must be assigned.

The Room Cutoff and Do Not Disturb features are applicable to a group of stations and individual stations. There is one group available for each feature and the stations in the groups are programmed on a per-station basis in system data.

The Print Out function provides a hard copy on the status of the following features when the feature is set or reset:

Do Not Disturb

Room Cutoff Message Waiting Automatic Wake up Room Status Check In/Check Out

Successful and unsuccessful Wake Up attempts are printed out.

The Print Out function allows selection of output based on individual station numbers (except for Room Status).

When Check Out is done, the following functions are set or cleared:

DND – cleared

Message Wait – cleared

Room Cutoff – set

Automatic Wake Up - cleared

Room Status Codes are totally flexible, and the user determines the meaning for each code. The system will print the maid ID or station number (if other than guest room) that set the specific code. Up to eight codes (1-8) are available.

UNIVERGE NEAX 2000 IPS Request For Proposal (RFP) Reference Guide

Page 17-7

Issue 6

 

Page 347
Image 347
NEC 2000 IPS manual Hotel/Motel Front Desk Instrument