Chapter 17 Hotel/Motel System
UNIVERGE NEAX 2000 IPS Request For Proposal (RFP) Reference Guide Page 17-7
Issue 6
Hotel/Motel Front Desk Instrument
A Multiline Terminal with LCD can be programmed to function as a Hotel/Motel (H/M) Front Desk
Instrument. This can be used to set and cancel standard H/M features such as the following:
Do Not Disturb
Room Cutoff
Message Waiting
Print Out
Check In/Check Out
Automatic Wake up
Room Status
Do Not Disturb Override
For each feature desired, a dedicated line key on the Hotel/Motel Front Desk Instrument must be
assigned.
The Room Cutoff and Do Not Disturb features are applicable to a group of stations and individual
stations. There is one group available for each feature and the stations in the groups are programmed
on a per-station basis in system data.
The Print Out function provides a hard copy on the status of the following features when the feature is
set or reset:
Do Not Disturb
Room Cutoff
Message Waiting
Automatic Wake up
Room Status
Check In/Check Out
Successful and unsuccessful Wake Up attempts are printed out.
The Print Out function allows selection of output based on individual station numbers (except for Room
Status).
When Check Out is done, the following functions are set or cleared:
DND – cleared
Message Wait – cleared
Room Cutoff – set
Automatic Wake Up - cleared
Room Status Codes are totally flexible, and the user determines the meaning for each code. The
system will print the maid ID or station number (if other than guest room) that set the specific code. Up
to eight codes (1-8) are available.