Chapter 11 Open Application Interface

OpenWorX: Location Status Information (LSI)

LSI is a useful service that allows other system users to obtain information regarding your current location and status when you are away from your office. This can be done through any Dterm phone that has the associated function key programmed. The user can:

Set, Modify, or Delete their location information. View the location information of your colleagues.

Query an extension to determine whether location information is set, and call that extension, if the person is available.

Check the status of other users simply by dialing their extension, if configured to do so.

LSI: Database

LSI uses the OpenWorX database. This common database allows for other applications such as BAS, INASET or Desktop to access LSI information.

LSI: Benefits

Never have to guess about someone’s whereabouts.

Know when someone is expected to return and how to contact them while they are away. Securely set your own location through any Dterm phone in the office.

BAS integration allows attendants to check status via their directory.

Desktop integration allows all employees to view the status of other employees via their web browser.

INASET integration allows INASET users to see employee statuses in their view of the corporate directory.

OpenWorX: Message Reader (MR)

Message Reader is a convenient application that allows users to retrieve their messages taken by the attendants from any Dterm phone set enabled with the proper OAI function key. The messages can be sent from BAS, INASET or Desktop.

MR: Functionality

Message Reader is quite easy to use. Simply go to any Dterm phone set that has the Message Reader function key configured, then press the key and enter the extension for which you wish to read messages. In the event more than one user is assigned to a phone, the user may choose from a list of employees to designate for whom to read messages, and then enter the proper password, if required. If no extension number is entered, Message Reader will default to the extension you are using for this connection. Once having entered the extension and the password, the user may easily peruse all their messages and after a message is read, it may be deleted or saved. If the person leaving the message left a return phone number, Message Reader can even dial the call back number automatically!

MR: Database

MR uses the OpenWorX database. This common database allows for other applications such as BAS, INASET or Desktop to access LSI information.

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NEAX 2000 IPS Request for Proposal (RFP) Reference Guide

 

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NEC 2000 IPS manual OpenWorX Location Status Information LSI, OpenWorX Message Reader MR