Chapter 17 Hotel/Motel System

The PMS can send the following information to the PBX:

1.Maid Status

2.Message Waiting Lamp Status Changes

3.Telephone Restriction Status Changes

4.Check-In/Out Messages

5.Room Data Image Inquiry

6.Wake-Up Status Changes

7. Room Change, Room Swap and Room Copy Note

8.Room Occupancy and Room Data Change

9.Status inquiry for routine activity checks

10.Guest Name and Guest Information to be displayed on Administration Station, Front Desk Instrument or Attendant Console Note

Note: Room copy and Guest Room Information is available only when MP built-in PMS over IP is provided.

Room Cutoff

This feature allows the Attendant Console, Hotel/Motel (H/M) Front Desk Instrument, or Property Management System (PMS) terminal, or guest room telephones using a special access code, to temporarily restrict guest room telephones from making unauthorized calls when guests are away from their room, and when rooms are in Check Out status. There are two types of Room Cutoff conditions depending on the type of calls restricted.

External Call Restriction: All outgoing calls from guest room stations are restricted in the Room Cutoff status.

Toll Call Restriction: All toll calls from guest room stations are restricted during Room Cutoff status. (Internal and local calls are available.)

Stations in Room Cutoff condition are able to place outgoing calls using the Attendant Assisted Calling feature. If the station under Room Cutoff status dials a C.O. line access code and/or a special area code, the station is rerouted to one of the following:

Reorder tone

Attendant Console

Room Cutoff is automatically set by Check Out operation and it is automatically reset by Check In operation. Station-to-station calling and service feature access (such as Maid Status) are still available.

Room Cutoff Console

This feature allows a DSS/BLF Console associated with a Multiline Terminal to be used as a Room Cutoff Console. This feature is activated by the use of a Function Mode key on a DSS/BLF Console. The Room Cutoff status for each station is indicated by a green LED associated with each button. In addition, the Multiline Terminal user can set/cancel Room Cutoff to another station using the Room Cutoff Console.

The Room Cutoff Console only displays/cancels the set status for those stations that were set into room cutoff by the station user of the Room Cutoff Console. Indication is not provided when another Room Cutoff console, the Attendant Console, a Hotel/Motel Front Desk Instrument, or a PMS changes the RC status of a station.

UNIVERGE NEAX 2000 IPS Request For Proposal (RFP) Reference Guide

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Issue 6

 

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NEC 2000 IPS manual Room Cutoff Console