Chapter 17 Hotel/Motel System

Property Management System (PMS)

The UNIVERGE NEAX 2000 IPS provides a data interface to a customer-supplied Property Management System (PMS) accommodating Hotel Management Features. The PMS (Model 60 only) can be any computer connected to the PBX via a RS-232C Interface. It communicates with the PBX using the specified protocols.

The Data Link Interface allows the PMS to accommodate both front and back-office Hotel Management Features, by providing a means of communication between the PMS and the PBX for features such as Check In/Check Out, Message Waiting, Station Message Detail Data, and control features such as Do Not Disturb and Room Cutoff.

The PMS can communicate with the PBX to obtain the following information:

1.Maid Status:

This information can be entered from either a guest room telephone or Front Desk Instrument, and will automatically be transmitted to the PMS for data update.

2.Message Waiting Lamp Status Change

This information can be entered from the Attendant Console or Front Desk Instrument. It is then automatically transmitted to the PMS for data update. If the automatic MW lamp off feature is activated, MW data is cleared and status is sent to PMS.

3.Station Message Detail Data

This information is transmitted to the PMS after completion of each local and toll call.

4.Wake-Up Service

This information can be entered from the Attendant Console, Front Desk Instrument or guest room station, and is automatically transmitted to the PMS for data update.

5.Do Not Disturb/Room Cutoff

This information can be entered from the Attendant Console or Front Desk Instrument, and is transmitted to the PMS by request from the PMS.

6.Check-In/Check-Out

When PMS with AP00 on RS-232C is provided, this information can be entered from the Attendant Console or Front Desk Instrument, and is automatically transmitted to the PMS for status update.

7.Room data image messages indicating requests for database updates and database images.

8.Room change, room swap and room copy for data update. Note

9.Room occupancy change and room data change for data update.

10.Routine activity checks between the PMS and the PBX.

Note: Room copy is available only when MP built-in PMS over IP is provided.

Page 17-10

UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide

 

Issue 6

Page 350
Image 350
NEC 2000 IPS manual Property Management System PMS