Chapter 7 Attendant Answering Position

SN716 DESKCON General Features

Character LCD (4 x 40 character)

LCD designation strips

Software-controlled LCD loop key

Full access to PBX features

Headset connectivity

Recorder connectivity

SN716 DESKCON Exclusive Features

While the DESKSON has full access to PBX features the SN716 DESKCON has the following exclusive features.

DESKCON Exclusive Features

Attendant Assisted Calling

Call Waiting Display

Attendant Camp-on (Full and Semi-automatic)

Common Route Indial

Attendant Called/Calling Name Display

Dialed Number Identification Service (DNIS)

Attendant Called/Calling Number

Incoming Call Identification

Attendant Call Selection

Individual Trunk Access

Attendant Console Lockout-Password

Multi-Function Key

Attendant Do Not Disturb Setup and Cancel

Multiple Console Operation

Attendant Interposition Calling/Transfer

Pushbutton Calling - Attendant Only

Attendant Lamp Check

Serial Call

Attendant Listed Directory Number

Time Display

Attendant Loop Release

Trunk Group Busy Display

Attendant Programming

Unsupervised Trunk-to-Trunk Transfer By Attendant

Attendant Training Jacks

Attendant Delay Announcement

Audible Indication Control

Attendant Lockout

Call Processing Indication

Attendant Overflow

Call Queuing

Attendant Override

Call Splitting

 

Note: For Detail of each feature refer to Chapter 9 Feature Description.

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UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide

 

Issue 6

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NEC 2000 IPS manual SN716 Deskcon General Features, SN716 Deskcon Exclusive Features