Chapter 18 Call Accounting

Bill Reconciler

Bill Reconciler compares monthly billing statements from the telephone service carrier to CDR generated by AIMWorX. You can also save the results from this comparison and create reports using this cost, your cost, or the billed cost, or the differences between them.

Cable Manager

Cable Manager lets you maintain information on the cable and wire layout of your facility. It lets you perform powerful end-to-end searches and recommends a cable path, lets you review it, then reserves it. You can define each down to the levels of rooms and closets in a drag and drop graphic representation. On other screens, assign switch nodes and ports, frames, blocks, pairs, cross- connects, locations, and include descriptions. Cable Manager complies with EIA/TIA-568 A&B wiring standards and the EIA/TIA-606 Wire Records Keeping procedures recommended by the International Standards Body.

Custom SPE Writer

Custom SPE Writer lets you create AIMWorX SPE modules for applications outside of AIMWorX. Use your own development tools to create an interface using commands that talk to the AIMWorX Arena. Each application will then appear as a new tab on the Users screen and you can populate the external database from inside AIMWorX.

Hospitality Links

Hospitality Links combines the power of your Property Management System (PMS), the flexibility of your UNIVERGE NEAX 2400 IMX/IPX Hospitality switch, and the control of AIMWorX into one solution for your Hospitality environment. This module lets you manage your administrative call accounting while formatting and forwarding guest calls to your PMS for billing. The AIMWorX Suite Master application is a part of Hospitality Links and lets you manage the Flexible Suiting feature of the UNIVERGE NEAX 2400 IMX/IPX Hospitality switch.

Interactive Directory

Interactive Directory is an electronic phone book and more. It provides a directory of user information including extension, fax number, phone number, emergency number, e-mail address, and twelve custom fields of information. The directory can be published from AIMWorX Manager or you can enter user information directly through the Interactive Directory Manager program.

NEAX 2000 SPE

NEAX SPE is a module that lets you manage some of the switch Maintenance and Administration Terminal (MAT) functions from your AIMWorX computer. This program is a typical example of the concept of ‘single point of entry’. Once the user information is in the AIMWorX system, you can program the switch with information to assign phones, extensions, and other administrative duties. This is all done from a single screen in AIMWorX Manager.

Traffic Analysis

Traffic Analysis intercepts the UNIVERGE NEAX 2000 IPS statistics, such as peg counts, from the PBX's MAT port and uses them to analyze your telecommunications needs. This module shows your single or multi-switch system in a graphic layout. It provides a graph of call traffic between PBXs and lets you zoom in on specific sections to assess usage of specific paths in 30-minute segments.

UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide

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NEC 2000 IPS Bill Reconciler, Cable Manager, Custom SPE Writer, Hospitality Links, Interactive Directory, Traffic Analysis