NEC 2000 IPS manual OpenWorX Name Display, PCA OpenWorX Inaset

Chapter 11 Open Application Interface

Desktop Location Status

With Desktop, the user can set their status, including return date, return time, and alternate number with the click of a mouse. In addition, Desktop allows for the use of Custom statuses, instead of only the 10 pre- defined messages available via Dterm operation.

Desktop Message Reader

Previous to Desktop, the only way for an individual to check messages sent by Message Reader was by using the key on the Dterm, or by calling the attendant and having the message read back to them. Now, the user can use a Web Browser with Desktop to check their messages. Also, as mentioned in the Directory section, the user may send these messages to other users of Message Reader. No longer is it just the attendants who can send messages. The message can also include a number and the Desktop user simply needs to click on the telephone handset icon next to the number to return the call from their Dterm set.

PCA: OpenWorX INASET

The INASET is now a part of Personal Call Assistant as a standard feature. NEC’s INASET is a powerful IP terminal and is enhanced even further by the addition of the OpenWorX application suite. This suite enables INASET Application Services mode, adding a great deal of features and functionality.

Home Application

This is the base application that is loaded directly to the INASET’s memory. It allows for the basic functionality expected from a standard IP Dterm. The main difference a user will notice with this screen is the different application control buttons at the bottom of the INASET screen. Without OpenWorX, these buttons are static and controlled by the INASET’s local memory. With the addition of the OpenWorX Network Services mode, the server configures these buttons. The modification of a simple XML file on the server is all that is required to move, add, or delete additional application buttons. These additional application buttons can be used for many things, such as custom developed applications and direct links to web sites.

Corporate Directory

The Corporate Directory pulls the information directly from the OpenWorX Employee database. The user can search for specific people and dial using this directory. Once found in the directory the user may also send a text message (if Message Reader is installed), send a Short Text Message to their wireless PSIII (if Short Text Messaging is installed), or simply view the entry to see other information or alternate dial-able numbers.

Location Status

This interface allows the user to set their status in the OpenWorX database. It is then accessible by the operator. Also when another Dterm user calls the person, they will receive their status on their Dterm display, along with Return Time, and Alternate Number if provided.

Message Reader

Message Reader allows the user to read messages sent to them by the operator or other users.

OpenWorX: Name Display

Name Display is an application that synchronizes the UNIVERGE NEAX 2000 IPS name database with the employee portion of the OpenWorX Database. This sync is real time.

In the case of two people sharing a single extension, the application will search through, Department, Division, and Company in that order. The first one that matches for both employees will be the one displayed.

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