NEC 2000 IPS Links with PC applications, Internet Link, Real Time Communication, Presence/Status

Chapter 5 Station Equipment

Links with PC applications:

Now you can collaborate on a white board application (Word® or Excel® document or any other application) that is operating on your PC and the PC at a distant site. Simply place a call to the far- end Dterm SP30 user and activate the application you will be collaborating on. You are now able to have a more productive conversation.

Internet Link:

The Dterm SP30 can be assigned with a common database link for fast access to a particular site. This link could be an Internet link that needs to be accessed when receiving or placing a call (i.e., you receive a call from a customer and need to look up information that is contained in a database). Previously, you needed to locate and launch the application before loading the file. Now with the Dterm SP30, simply select the Internet link and the database file is opened, bringing it all together in one user interface.

Real Time Communication:

In addition to providing a voice and data collaboration link, you can also chat with a remote Dterm SP30. This is ideal for the real quick conversation you need with a distant Dterm SP30 user. Maybe you’re on a call and need to get a quick response from a co-worker. There’s no need to put the customer on hold and call the co-worker for an answer. Instead, send a chat message and get your answer in real time. The Dterm SP30 will store all your chat messages in a log so that you can use them for future reference. Additional features of the Dterm SP30: forwarding control selection for different call modes, videoconferencing capabilities, automatic downloading of telephony features to the display and diagnostic capacities for audio problem notification.

Presence/Status

The presence/status functionality allows the user to confirm a buddy’s presence/status with a visual indication (ICON) and text message on the Dterm SP30 GUI. The presence/status information is provided by the OpenWorX servers (LSI) package.

8/6 Party Conference Control

When the trunk conferencing card is configured within the voice switch and the voice trunk channel is configured in the program utility for the Dterm SP30, a user can dynamically setup and save future dated collaboration conferences. All the conferences can be activated immediately upon configuration or saved for a future date upon activation. When the conference is activated, the Dterm SP30, with the help of the Voice sever, places calls to the configured participants based on the number which are user predefined. Conferences do not require users to be Dterm SP30 users for voice only conference calls. Only Dterm SP30 users will utilize additional features like application sharing and messaging during call.

Collaboration

Collaboration of a Dterm or PS handset links capabilities to the Dterm SP30 GUI. In this mode, all the voice connections will be directed to a Dterm or across the PS infrastructure instead of through Dterm SP30 USB handset. The Dterm SP30 GUI will give the indication that it has received a call such as caller ID, ringing information and notification as to the state of the line. The only thing that changes is voice path being directed to the Dterm or PS handset. The Dterm SP30 will provide data collaboration interface.

Collaboration Terminal list:

ITN Terminal (NEC SIP)

Dterm

Dterm IP

Analog Terminal

PCS/PHS

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