Chapter 18 Call Accounting

Multi-Site (Centralized Operations)

Multi-Site operation allows AIMWorX Call Accounting to collect data from more than one SMDR source. Simply put, a site is a PBX or group of PBXs. If you have several separate PBXs (operating independently, whether on- or off-premises), Multi-Site operation is required to let AIMWorX collect the call data and process it for each site. Multi-Site collects SMDR via polling, direct connection, or a combination of both. How AIMWorX handles each PBX is configured in its PBX setup screens.

AIMWorX databases

AIMWorX supports both Microsoft SQL databases. You may purchase client/server version of AIMWorX with SQL Server 2000 database or without a database. AIMWorX demonstration systems may use the free version of SQL Server called Microsoft Database Engine (MSDE). This is included on the AIMWorX CD.

Select Database Licensing Option

Description

Notes

AIMWorX Standalone DB

AIMWorX Program Disk with

 

Microsoft SQL 2000 Integrated Disk

 

1 Client Access License

AIMWorX C/S NEC Provided DB

AIMWorX Program Disk with

 

Microsoft SQL 2000 Integrated Disk

 

5 Client Access Licenses

 

 

AIMWorX C/S Cust. Provided DB

AIMWorX Program Disk

 

No Database - Customer provided

 

 

AIMWorX Standalone DB: The AIMWorX Standalone Database includes the AIMWorX Program disk, which has all modules on it. The core modules that are enabled are AIMWorX Manager (Call Accounting) and Alarm Manager (included, is the freely licensable Alarm Client). The standalone version only allows one person to access the AIMWorX application at a time, from the AIMWorX server.

AIMWorX C/S NEC Provided DB: The AIMWorX Client/Server NEC Provided Database includes the AIMWorX Program disk, which has all modules on it. The core modules that are enabled are AIMWorX Manager (Call Accounting) and Alarm Manager (included, is the freely licensable Alarm Client). Processor licensing allows an unlimited number of clients to access the AIMWorX applications simultaneously from remote PCs connected to the LAN. Access from PCs over the Internet is also possible, if the proper TCP/IP port is enabled through an organizations firewall. Refer to AIMWorX documentation for more information on this.

AIMWorX C/S Customer Provided DB: The AIMWorX Client/Server Customer Provided Database includes the AIMWorX Program disk, which has all modules on it. The core modules that are enabled are AIMWorX Manager (Call Accounting) and Alarm Manager (included, is the freely licensable Alarm Client).

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UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide

 

Issue 6

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NEC 2000 IPS manual Multi-Site Centralized Operations, AIMWorX databases, Select Database Licensing Option Description