NEC 2000 IPS manual OAI Application Software Development, Chapter

Chapter 8	System Administration	1
System Administration		1
Customer Administration Terminal (CAT)		1
Maintenance Administration Terminal (MAT)		2
System Diagnostics		5
Self Diagnostic/System Messages		5
Remote Maintenance		5
MP Program Download		6
MA4000 Management System		8
Chapter 9	Feature Descriptions	1
Business/Hotel/Data Feature List		1
Business/Hotel/Data Feature Descriptions		5
CCIS Feature List		34
CCIS Features Descriptions		35
ISDN Feature List		41
ISDN Feature Descriptions		42
Q-SIG Feature List		44
Q-SIG Feature Descriptions		44
Wireless Feature List		45
Wireless Feature Descriptions		47
Chapter 10 System Input/Output (I/O) Interfaces		1
Station Message Detail Recording (SMDR)		1
Message Center Interface (MCI)		6
Property Management System (PMS)		8
Chapter 11 Open Application Interface		1
System Outline		1
OpenWorX: Attendant Statistics		1
OpenWorX: Business Attendant System (BAS)		1
OpenWorX: Business Receptionist (BR)		6
OpenWorX: Communications Portal		7
OpenWorX: Dialer		9
OpenWorX: Location Status Information (LSI)		10
OpenWorX: Message Reader (MR)		10
OpenWorX: Short Text Messaging		11
OpenWorX: Incoming Call Assistant (ICA)		12
OpenWorX: Group Call Forward Control (GCFC)		13
OpenWorX: Personal Call Assistant (PCA)		14
OpenWorX: Name Display		16
OpenWorX: Multiple CCIS Node Configuration		17
OAI Application Software Development		17
System Specifications		17
Chapter 12 Automatic Call Distribution (ACD) with MIS		1
Automatic Call Distribution (ACD)		1
Basic ACD		1
Basic ACD Features		2
CallCenterWorX ACD 3.0 for Business		3
CallCenterWorX MIS		6
Q-Master 3.1		10
QueWorX4.0		15
Professional Services for QueWorX		18
Page ii	UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide
		Issue 6