Chapter 19 Voice Messaging Systems
Page 19- 26 UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide
Issue 6
Urgent Message Count
Date and Time Stamp
Single Digit Dialing
Subscriber Self Enrollment
Special Delivery Options (Future, Urgent, Return Receipt)
Speed Keys for single button access to functions
Multiple Personalized Greetings
Message Editing
Message Rewind, Pause and Fast Forward
Message Waiting Lamp Notification
Out dial Notification to Pager
Cascade Notification
Cut-through-paging
Message Volume Control
Subscriber Controlled Groups
Message Cancel and Redirect
Trunk Mapping for specific trunks to be routed to alternate greetings
Extension Remapping
Supervised and Unsupervised Transfer support
Transfer to Attendant
User Changeable Voice Prompts
Reports – Subscriber and System
Port Independence allows each port to have its own set of parameters to answer calls
Menu-mode Option
Alpha and Numeric Directory
Guest Mailboxes
Holiday Schedule
Variable Length Security Codes and Passwords
Caller Interviewing
Call Screening
Call Accept or Reject
Remote Maintenance
AIMWorX and MA4000 Integration support
Fax Detect, Routing and Notification
Additional Features
Visual Messaging and Call Control Modules: ViewMail, ViewMail for Microsoft Messaging,
ViewMail for Lotus Notes, ViewMail for Novell GroupWise, ViewCall Plus, ViewFax.
Hospitality Feature Package (includes 5 Guest Languages and PMS Integration)
Active Fax: Fax Mail
Text-To-Speech Email Reader
Multiple Languages