NEC 2000 IPS manual Attendant Lamp Check

Chapter 9 Descriptions

Attendant Lamp Check

This function is used to check the status of keys, lamps, and LCDs mounted on the Attendant Console to verify that various operations of the Attendant Console are functioning normally. The check is done by a preset procedure.

Attendant Listed Directory Number

This feature provides a display of the Listed Directory Number on the Attendant Console when the operator has answered a Listed Directory Number call.

Attendant Loop Release

This feature allows an Attendant Console loop to become available for a second call as soon as the Attendant has directed the first call to a station, even if that station does not answer.

Attendant Programming

This function is allowed only for the Attendant Console (SN716) and is used to execute DISA code set up, speed dial programming, and system clock set up operations.

Attendant Training Jacks

The Attendant Console can be equipped with two headset/handset jacks using an optional adapter. Two jacks are equipped on the adapter and can be used for training new operators.

Audible Indication Control

This feature allows the Attendant to adjust the volume of audible indications received at the Attendant Console.

Call Processing Indication

This feature provides visual indications of all calls being processed or awaiting processing at the Attendant Console.

Call Queuing

This feature provides the Attendant the ability to handle a series of exchange network calls in the order of their arrival, (first in, first out) thereby eliminating unnecessary delays.

Call Splitting

This feature allows the Attendant to confer privately with one party on an Attendant handled connection without the other party overhearing.

Call Waiting Display

This feature provides a visual indication to the Attendant when one or more calls are waiting to be answered.

Common Route Indial

This feature allows assignment of incoming DID calls to different Attendant Call Selection keys based on the last 4 digits dialed into the system. Up to eight individual Listed Directory Numbers can be assigned in system programming. When an incoming call to any of these trunks is received, an Attendant Call Selection key will flash and the LCD display will indicate the Listed Directory Number associated with that trunk route.

Dialed Number Identification Service (DNIS)

This feature provides a display of the company name on the Attendant Console when the Attendant has answered a Listed Directory Number or a Tie Line call.

Incoming Call Identification

Incoming calls are identified by various means. Refer to Attendant Called/Calling Number, Attendant Call Selection, Attendant Source Key, Attendant Listed Directory Number and Common Route Indial Features and Specifications.

Individual Trunk Access

The Attendant Console is provided with the ability to access each individual trunk by dialing an associated identification code. This allows detection of faulty trunks during regular testing or after complaints. The Customer Administration Terminal (CAT) or Maintenance Administration Terminal (MAT) has the capability to then busy out the trunk until repair is made.

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