Face Layout of the SN716 Deskcon

Chapter 7 Attendant Answering Position

Alarm Position Available

(24) (25)

Position Busy

Night

(26)(27)

(28)

UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide	Page 7- 3
Issue 6

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Image 127

NEC 2000 IPS manual Face Layout of the SN716 Deskcon

Contents

May Univerge Neax 2000 IPS Liability Disclaimer NEC Unified Solutions, Inc Inaset Chapter OAI Application Software Development Isdn Basic Rate Interface BRI Univerge Neax 2000 IPS Documentation List Overview of NEC Introduction Industrial Age Invention AgeElectronic Age Information Age ComponentsWorldwide Leadership People CommunicationsSocial Contributions Global Resources Education AssetsInnovation Community Development ActivitiesDALLAS, Texas NEC Unified Solutions, Inc Areas Major Product Competitive Benefits and Advantages Vertical Markets Introduction Introduction Univerge Neax 2000 IPS Pstn MaintenanceStation to Station Connection Ccis Connection Reduced Hardware with IP based Architecture Office Data Backup EnhancementVarious Installation Methods Built-in DRS Device Registration Server on MP Dual MP System DC/DC Power Supply forUniversal Slot Extended Application Processor AP Port Capacity System Outline for Remote PIM Univerge Neax IPS DML Advantages of Remote PIM Characteristics of the Univerge Neax IPS DM/IPS DML/IPS DMR IP PAD Stand Alone System CapacityIPS System Capacity Single MP System Capacity Per PIM PIM1 PIM2 PIM3 PIM4 PIM5 PIM6 PIM7 IPS System Capacity Single MP System cont’d Capacity Per PIM 2M-AMI IPS System Capacity Dual MP System Capacity Per PIM IPS System Capacity Dual MP System, Cont’d Capacity Per PIM 8LC IPS DM/IPS DML System CapacityCapacity Per MC IP-PAD Built-in Router Max card per Site Dtmf Sender Total System Capacity Main plus Remote IP Remote Network CapacityCapacity DTI Isdn IPS DMR CapacityIPS Pimmj As Remote PIM Capacity System Architecture Voice and Data SwitchingHardware Architecture Application Processors Hardware DesignFusion of RAM and ROM Programs Main Processor MP with Integrated Functionality Analog/Digital Telephones IntegrationUnified Circuit Card SN716 Attendant Console PIM Univerge Neax 2000 IPS System Configuration Modules Module and Installation HardwareSingle MP System Dual MP System Installation Hardware Installation HardwareAbbrev Description Quantity Name Code Qty Remarks Battery Backup Internal Cabling Cabling External Cabling Maintenance Administration Terminal MAT RS-232C Cable for AP00 Name Code Qty Remarks External Alarm DisplayBuilt-in SMDR/MCI on MP SMDR/PMS/Hotel Printer/MCI with AP00B MRC-C IPS DM/IPS DML Modular Chassis MC Univerge Neax IPS DM/IPS DML/IPS DMR System Configuration Modular Chassis 2 Modular Chassis IPS DMR Modular Chassis MC Modular Chassis MC and Bracket Modular Chassis MC Installation System Power Supply and Cooling Fan System Packages Software ArchitecturePKG IPS Univ IPS DM/DML Expansion Module 1E DM to Univ DM Upgrade KitUniv IPS DML IP SYS PKG Univ IPS DM IP SYS PKG-E Univ IP Remote PIM-B IPS IP Remote PIM PackagesDescription Remarks Univ IPS DMR SYS PKG-E Capacity Option used w/Key Keeper Software Keys/LicensesDescription Remarks Generic Program Key Keeper Parent Capacity Option Name Code Remarks System HighlightsProcessors Main Processor MP PN-CP24-C PN-CP31-C PN-CP27-A Firmware Processor FPDAT Function Application Processor APApplication Processor AP Cards AP Card Mtbf Mttr Reliability and Availability Chart Description FitReliability and Availability Mean Time Between Failures Mtbf Reliability Description Availability Fit Reliability and Availability Chart Years FitReliability Description Availability Reliability Calculation Mean Time To Repair MttrReliability Calculations Availability Calculations Bhca Busy Hour Call Attempts System TrafficTraffic Load Busy Hour Traffic Capacity In Erlang For TDM Circuits Calculation Procedure Number of Trunks Traffic Capacity per Line For TDM Circuits Traffic Internal Call Distribution External Line Trunk Erlang B TableCOT UCD PEG Count Wireless PEG CountPEG Count Trunk PEG Count Payload size for Virtual IPT Number of Voice Channels per IP TrunkCcis Point-to-Multipoint VoIP H.323 IP PAD Calculation Number of extensions 100 IP PAD Calculation Number of extensions 120 200 208 264 300 320 376 432 IP PAD Calculation System Specifications Cable Length Transmission Characteristics For TDM CircuitsLine Conditions Loop Resistance including Opposite End Resistance Description Specifications Receiving Sending Rotary Dial Pulse and Dtmf SignalingRotary Dial Signal Dtmf Signal Multi-frequency Compelled MFC R2 Signal Audible Tones Frequency Interruption Audible Tones and Ringing SignalRinging Signal Dimension and Weight Open Industry Standards Univerge Neax IPS DM/IPS DML/IPS DMR System SpecificationsSystem Specifications EMC LAN interface transmission modes Remarks IP SpecificationsFAX 10BASE-T/100BASE-TX Department of Defense Compliance System ComplianceHipaa Summary Hipaa CompliancePage Equipment List Module/Installation HardwareEquipment Name Function Name Equipment Name Remarks Common Control Cards Circuit Cards PN-PW00 Extpwr PN-CP31PN-CP15 Ether Application Processor Card Name and Function Application Processor CardsFunction Name Port Remarks Application Processor Cards Qsig SPN-AP00B DBM-C AP Line/Trunk LT Cards Line/Trunk LT Cards PN-4DLCM SPN-2ILCAPN-8DLCL Deskcon SPN-16VCTAA IP PAD-EPAD-C PZ-24IPLA PN-2ODTA PN-8COTQPN-4COTB PN-4COTG SPN-4VCTI-A PN-2DATAPN-TNTA SPN-IPTB-A PN-RTA SPN-4CSIAPage Dterm Series E Terminals Station EquipmentTerminal Line Up Dterm Series i Terminals Dterm Extenders Wireless HandsetInaset Dterm IP Soft Phones Physical Features Specification for Analog TerminalsDescriptions of the Dterm IP Terminals Convergence Features Call Handling Features DCR-60-1 BK Console DCR-60-1 WH Console Descriptions of TerminalsDTR-2DT-1 BK TEL DTR-2DT-1 WH TEL DTR-4D-1BK TEL DTR-16LD-1 BK TEL DTR-16LD-1 WH TEL Specification Standard features Cable Length Standard With AC Adapter Terminal Options Dterm Series E Soft keys Standard features Descriptions of Series E Multi-line Digital Terminals Description of Series E Multi-line Digital Terminals APR-U Dterm Series E Accessories & AdaptersADA-U HFU-U IPW-2U ELC ACA-UWMU-U WMU-W DSS Dterm Series E Specifications2DT 16D 32D Add-On Loop Resistance and Distance Long Loop circuit built-in Dterm Series E Line Conditions Dterm Cordless II DTR-4R-2 BK Dterm Cordless TerminalsOptions Options Dterm Cordless Lite II DTH-4R-1 BK Plantronics CT Cordless Specifications Additional Applications Inaset Applications WM-RL Unit Inaset Terminal Line UPInaset Basic Network Capability PBX System Requirements Dterm PS III Options Dterm PS III Wireless Handset Features Key Features and Benefits Presence/Status Links with PC applicationsInternet Link Real Time Communication Application Collaboration Voice Recording Line Display Voice Quality AlarmOne Key Operation Call Log Export Pause into Dialing string Client PC specificationOne Touch Button in Compact Mode PB tone sending Dterm Extenders PBX Specification Must be peer to peer IP enabledDterm SP30 Softphone Parts List Software/Licenses/Accessories Service Conditions for Dterm Analog EXT Page LT/AP TrunkingType of Trunks Type of Trunk Circuit Package Trunk Parameters Trunk Card Specifications PN-AUCA SPN-BRTC PN-4RSTBA-911 MF Sender PN-8RSTG Dtmf ReceiverPN-4RSTBA MF Receiver for T1 MF ANI PN-4RSTC ID Number Receiver IPS Trunking Capacity System Capacity System Trunking Capacity IPS DM/DML Trunk Capacity Six Digit Least Cost Routing Least Cost Routing LCRRoute Restriction Class RSC Digit Toll Restriction Toll RestrictionPriority Restriction Class Page Attendant Console SN716 Attendant Answering Position SN716 Deskcon Exclusive Features SN716 Deskcon General FeaturesDeskcon Exclusive Features Face Layout of the SN716 Deskcon Location Key or Lamp Full Basic Key/Lamp Number Designation Functions and use of Keys and Lamp Indications LDN LCD Interface ’ty Remarks Power Options SN716 Specifications Business Attendant System BAS BAS Benefits Business Attendant System Directory Business Attendant System Speed Dials Pad Business Attendant System Additional Features Business Attendant System Ccis Network Information Hardware Requirements Business Application EnvironmentPage Password Entry System AdministrationSystem Administration Customer Administration Terminal CAT Maintenance Administration Terminal MAT Mach Script Editor PBX Configuration Wizard MATWorX PC Requirements Traffic ManagementMinimum Requirements Recommended Service Conditions System DiagnosticsSelf Diagnostic/System Messages Remote Maintenance MP Program Download General Service ConditionsMP Download Process Equipment Comments Program Download Service ConditionsProgram Changeover Service Conditions Required Hardware MA4000 Management System Business/Hotel/Data Feature List Feature Descriptions Business/Hotel/Data Feature List Descriptions Snmp Business/Hotel/Data Feature Descriptions Attendant Camp-on Full and Semi- automatic Attendant Assisted CallingAttendant Console SN716 Deskcon Attendant Lamp Check Attendant Overflow Attendant Delay AnnouncementAuthorization Code Attendant Lockout Automatic Camp-on Automatic Call Distribution ACD Back Up CPU Automatic RecallAutomatic Wake-up Background Music Call Back Brokers CallCall Forwarding Call Park Caller ID Class Call PickupCall Redirect Call Transfer Check In / Check Out Class of ServiceCamp-on Centrex Compatibility Consecutive Speed Dialing Conference Six/Ten PartyConference 32 Party Group Call Dial By Name Delayed RingingDiagnostics Data Line Security Direct Station Selection/Busy Lamp Field DSS/BLF Console Direct Inward System Access DisaDirect Inward Termination DIT Direct Outward Dialing DOD Distinctive Ringing Do Not Disturb DtermIP Elapsed Call TimerFax Arrival Indicator Dterm Assistant Forced Account Code Feature Activation from Secondary ExtensionFlexible Line Key Assignment Flexible Numbering Plan Hold Individual Attendant AccessHands-free Answerback Hands-free Dialing and Monitoring Least Cost Routing 3/6 Digit IP Enabled DtermInternal Zone Paging with Meet-Me Last Number Redial Message Reminder Miscellaneous Trunk AccessMessage Center Interface MCI Message Registration MP Program Download FTP Mobility AccessNight Service Modem over IP No CID Call Routing Off-hook AlarmOff-Premises Extensions Pad Lock Pooled Line AccessPower Failure Transfer Optical Interface Automatic Idle Return Resident System Program Reserve PowerRemote Hold Remote PIM over IP Set Relocation Security AlarmSingle Digit Feature Access Codes Save and Repeat Tie Line Tandem Switching System Clock Setup by Station DialingTenant Service Terminal Login via NAT Trunk Queuing Outgoing Timed Queue Uniform Call Distribution UCDTimed Reminder Trunk Direct Appearances Voice Guide Voice Mail Private PasswordUniform Numbering Plan UNP -Voice and Data Variable Timing Parameters Whisper Voice Mail TransferVoice Over IP H.323 VoIP Log Collection Ccis Feature List Ccis Features Descriptions Call Forwarding Intercept Ccis Centralized E911 Ccis Flexible Numbering of Stations Ccis Multiple Call Forwarding All Calls Ccis Station-to-Station Calling Ccis Isdn Feature List Isdn Feature Descriptions Event-Based Ccis SIG Feature Descriptions SIG Feature List Wireless Feature List Ccis Univerge Neax 2000 IPS Table of Features by Configuration TypeFeature Adjunct Type Integrated Type Analog PBX Interface Wired for Wireless Wireless Feature Descriptions Group Call 2Way Calling This feature protects a call from being tapped Page Station Message Detail Recording Smdr System Input/Output I/O Interfaces2400 Extended Format Smdr Terminal Interface IMS FormatSmdr w/AP00 ARP, IP, ICMP, UDP, TCP Combinations between Smdr and Smdr Output FormatCombinations available at the same time Pattern D Combinations for Local Office of Centralized Billing Combinations for Center Office of Centralized Billing System Capacity Data Transmission Sequence for Ethernet Interface Hardware Required for Smdr Message Center Interface MCIDescription Qty Remarks VMS Hardware Required for MCIModem Type of Information FeatureFeature Property Management System PMS PMS Interface Description Qty Remarks Hardware Required for PMSRS PRT-4S CA-A OpenWorX Business Attendant System BAS Open Application InterfaceSystem Outline OpenWorX Attendant Statistics BAS Call Control Functionality Brief Description of Call Control Function Brief Definition of Queues BAS Directory BAS Speed Dials PadDid for Company Lookup BAS Call Recording and Playback BAS Offline Mode Pseudo Night ModeBAS Authorization and Account Code Dialing BAS Overhead Paging BR Overhead Paging OpenWorX Business Receptionist BRBR Speed Dials Pad BR Directory OpenWorX Communications Portal BR Authorization and Account Code DialingBR Attendant PC Minimum Hardware Requirements Communications Portal Benefits Communications Portal Functionality Dialer Database OpenWorX DialerDialer Benefits OpenWorX Message Reader MR OpenWorX Location Status Information LSI MR Benefits OpenWorX Short Text MessagingSTM Benefits ICA Functionality OpenWorX Incoming Call Assistant ICAICA Benefits ICA Comparison of ICA and IPS Functionality OpenWorX Group Call Forward Control GcfcICA ICA vs. Camp On Gcfc Functionality OpenWorX Personal Call Assistant PCA Personal Directory PCA Limiting User ViewsPCA OpenWorX Desktop Desktop Directory PCA OpenWorX Inaset OpenWorX Name Display Business Receptionist Ccis Network Information OpenWorX Multiple Ccis Node ConfigurationOAI Application Software Development BAS Ccis Network InformationPage Automatic Call Distribution ACD Automatic Call Distribution ACD with MISBasic ACD Call Waiting Indication ACD Basic ACD FeaturesDelay Announcement ACD Busy In/Busy Out ACD Queue Size Control-ACD CallCenterWorX ACD 3.0 for BusinessImmediate Overflow ACD Priority Queuing ACD CallCenterWorX ACD Features Automatic Call Distribution with MIS CallCenterWorX ACD 3.0 for Business Turnkey Packages CallCenterWorX MISBusiness Turnkey Packages Business Software Only Packages CallCenterWorX MIS Bhca Business System CapacitiesItem ACD Capacities CallCenter WorX MIS 5GB PBX Requirements Remarks PBX RequirementsRelated Documents ACD Terminals Master Master Contact Center SolutionsContact Routing Q-Control Announcements Q-Announce Reports Q-Control Agent Desktop Q-Desktop Multi-Media Q-Email, Q-Chat, Q-Fax Callbacks Q-Callback Interactive Voice Response Q-IVR Outbound Dialing Q-Outdial QueWorX 4.0 Licensed Applications QueWorX 4.0 FeaturesAuto Attendant Estimated Time to Answer ETA Immediate Customer CallbackScheduled Callbacks Internet Initiated Callbacks Global Repeat Verification Screen PopSoft Phone Multilingual Announcements Customized Announcements Professional Services for QueWorXCustomizable Reports Voice over IP VoIP VoIP SolutionsExtended Enterprise IP Solution VoIP Solutions Equipment Name Function Typical IP Gateway, Branch and Adapter configurations IP Station Peer-to-Peer Connections over Ccis Networking via IP Peer-to Peer Connections between IP Enabled Dterm Remote Connections of IP Stations Connections to Legacy Stations and Trunks Automatic Program Download for IP Enabled Dterm 8IPLA/24IPLA Options Per Location Service Conditions on System Registration Service Conditions on Legacy Service Features Service Conditions on Vlan Service Conditions on Encryption in System RegistrationMD5 is an algorithm defined in RFC 1321 from the Ietf Local Connection Mode Remote Connection Mode Service Conditions on Remote Connections Example 2 When Sta logs in Location #2 Location number in each operation mode for each IP stationOperation mode for each IP terminal Example 1 When Sta logs in Location #1 Service Conditions on Automatic Program Download SPN-16VCTAA IP PAD Ccis Networking via IPRequired Equipment for IP Station SPN-32IPLAA IP PAD Ccis Networking via IP Peer-to-Peer Connections Basis Point-to-Multipoint Connection Ccis Networking via IP Non Peer-to-Peer Connections BasisIP Trunk Point-to-Multipoint Connection Payload Period Maximum Voice Channels per IP Trunk Service Conditions IP Ccis via IP Trunk cardsIP Trunk Card Specifications Required Equipment for IP Ccis via IP Trunk cards Connection Features FeaturesService Conditions for H.323 Required Equipment for H.323 IP Trunk Specifications Example of FAX and Modem over IP connection FAX and Modem over IP SPN-32IPLA IP PAD-E SPN-8IPLA IP PAD-CSPN-8IPLA IP PAD-B SPN-8IPLA IP PAD-A Own Required Equipment for FAX or Modem over IPOpposite Office 2000 IPS Opposite Office Required bandwidth for Modem Connection Required bandwidth for FAX ConnectionConnection Conditions Required Bandwidth One-way Network Conditions and Payload Remote PIM over IPRequirement Remarks With G7.23.1 With G729a 8k Without Compression 3k/6.3k Bandwidth RequirementCompression Advantages Host Site Equipment Name Remarks Required Hardware and SoftwareRemote Site Equipment Name Remarks XNote List of Service Features Operation Bandwidth requirements Planning and InstallationVendor Support for Open System Standards Voice Messaging Network Bandwidth Network Consideration Codec Filler Time Msec Bandwidth utilizationCodec Total Bandwidth per transmit stream Msec Device Registration Server DRS and Dhcp Quality of Service QoS For Dterm IP Port Type Destination Default Port No RemarksFor Voice Control/Voice Packet PBX TCP For Ccis Virtual IPTFor H.323 IP Trunk IPT Ccis Limitations System Conditions/Limitations Peer-to-Peer IPConditions Common Channel Inter-Office Signaling Ccis System Outline of a Ccis Connection Ccis and Isdn Digital Ccis Digital and Analog CcisAnalog Ccis Voice Compression Peer-to-Peer Connections Common Channel Inter-Office Signaling Ccis Ccis Networking via IP Non Peer-to-Peer Service Conditions on Non Peer-to-Peer Connections Local office/Tandem office Centralized BillingCenter office Common Channel Inter-Office Signaling Ccis Centralized E911 Ccis Look Ahead Routing Call Set Up Times Alternate Routing Shared Trunk Facilities and Alternate Routing Centralized Maintenance Facility Centralized System Maintenance and AdministrationCentralized Management Center Centralized Call Accounting / Billing Centralized Call Accounting/Billing Systems Centralized Attendant Consoles Centralized Voice Processing / MessagingCcis Centralized Voice Mail YES Ccis Feature ChartCcis Feature Name Neax 2400 Required Uniform Numbering Plans Ccis Feature Chart System Capacity for Ccis Networking via IP System CapacitySystem Capacity for Ccis with Digital Interface System Capacity for Ccis with Analog Interface Required Equipment for Ccis Networking via IP Required EquipmentRequired Equipment for Digital Ccis Required Equipment for Analog Ccis 24IPLA IP SpecificationsSpecifications Remarks PAD Characteristics Channel DTI SpecificationsPage Isdn Primary Rate Interface Integrated Services Data Network IsdnPRI Services & Features Isdn Feature List Called Party Recognition Service Direct-In Termination DIT Call-By-Call Service SelectionCPN To Network-Present CPN To Terminating User-Display AT&T Did AddressingDid and DOD Addressing Isdn TerminalPage Subaddress-Present Megacom Access/WATSMegacom 800 Service/800 Wats Ultra Wats Multiquest /900 Service Event Based Ccis Trunk Provisioning Service Selection Business Feature List Business Feature List Isdn Network Requirements for Layer One Supported Network Services Trunk provisioned only For 24PRT Isdn PRI SpecificationsFor 24DTI For 30DTI BRT DMS Provisioning 4ESS NET Dedicated Access AT&T NTI MCI SprintDMS Selection 4ESS NET NET IPS AT&T NTI MCI Sprint Voice Features DMS 4ESS NET AT&T MCI Sprint Virtual Private Network DMS 4ESS NET AT&T MCI Sprint Selection DMS 4ESS NET IPS Switched DataDedicated Access NTI AT&T MCI Sprint Provisioning DMS 4ESS NET IPS Switched Data Virtual Private Network AT&T NTI DMS 4ESS NET Services and Features LEC CarriersCall by Call Service AT&T NTI Siemens Selection 5ESS Dedicated Access AT&T NTI Siemens Network Message Waiting Voice Features AT&T NTI SiemensAT&T NTI Siemens Facility Management Virtual Private Network AT&T NTI Siemens Call By Call Service SelectionEwsd Switched Data AT&T NTI Siemens 5ESS Applications Isdn Basic Rate Interface BRI ONE SC03 Supports Four 2ILCA System Requirements Isdn Terminal Required Equipment Isdn Equipment ListIsdn PRI Required Equipment Isdn BRI Required Equipment 24DTI 24PRT DocumentationCapacity for ISDN-PRI System Capacity for ISDN-BRIPage Analog PBX Interface Wireless SystemUniverge Neax 2000 IPS Wireless Communication System WCS Wired for Wireless Ccis Interface Wireless Roaming Multi-Site Roaming 931a Roaming over IP Trunk HLR Wireless Definitions Configuration Application Integrated Type Wireless Short Text Message Notification OAI Adjunct Type Integrated Type FeaturesFeature Matrix by Configuration Type 2000 IPS Interface1 Interface2 Wired for Wireless Feature Descriptions Handover Wired forWireless Way Calling Indication AuthorizationPreset Dialing Out of Zone Dterm PS System Description Headsets Dterm PS III AccessoriesLithium-Ion Battery Battery Charger Zone Transceiver II ZT Zone Transceiver II Specifications Wireless SpecificationsIntegrated Adjunct Analog Adjunct Ccis Equipment Description QTY Remarks WCS Required Equipment PN-4VCTI 4VCT PN-IPTB IPT Wireless LAN Handset Wireless LANWireless LAN Documentation Terminal Console Hotel Feature ListHotel/Motel System PMS Station Message Detail Recording Smdr Application ProcessorHotel Console Hotel/Motel Front Desk Terminal Executed Task Print Out Hotel Printer Automatic Wake-up Check Check In / Check OutDirect Data Entry Do Not Disturb Console Do Not Disturb-System Do Not Disturb-Hotel/MotelHotel/Motel Attendant Console Hotel/Motel Front Desk Instrument Maid Status House Phone Voice Message Waiting Individual Message RegistrationMessage Waiting Voice Message Waiting System Property Management System PMS Room Cutoff Console Room Cutoff Single Digit Dialing Room StatusItems indicated are as follows Hotel System Capacity Specifications PMS/SMDR Interface Hotel Printer InterfaceDescription Capacity SN716 Deskcon Station Equipment AIMWorX Call Accounting AIMWorX databases Multi-Site Centralized OperationsSelect Database Licensing Option Description Licensing Information you need before installing AIMWorXSQL Server licensing Oracle database Standalone ConfigurationsCall Record and User Capacity Enterprise tier AIMWorX ManagerIntegrating AIMWorX modules Corporate tier Auth Code Manager Alarm Manager1 SPE Asset Manager Hospitality Links Bill ReconcilerCable Manager Custom SPE Writer Work Order Additional Reference MaterialTrouble Ticket Voice Mail SPE Voice Mail Integration Voice Messaging Systems Voice Messaging Systems Description MCI Service Conditions System Architecture NEAXMail AD-120 Level II Server Software License with Exchange Voice Cards Third Party Software Client Access Licenses CALPlatform Components PBX Integration Software Optional Software Feature PackagesMail Reader Text-to-Speech Third Party Fax Server Integration 2GB Platform Specifications NEAXMail AD-64 40GB Sata 36GB Scsi Level I/Level II Platform SpecificationsLevel I/Level II Specifications Platform Level Level I Dell GX280 Level II Dell PE2800 Optional ActiveFax Software UPS Uninterruptible Power SupplyAdditional Hardware Components Optional Software Unified Messaging Hacker Prevention Features are as follows Voice Messaging Systems Voice Messaging Systems Available Languages Automated Attendant Mailbox Manager Audiotext Voice Messaging Systems Maintenance Voice Messaging Systems ViewMail Visual Messaging ViewCall Plus Unified Messaging and Call Management NEAXMail IM-16 LXFull Digital Integration Basic Features Hospitality Feature PackageEnjoy the Benefits of Integrated Messaging Additional Features Univerge Neax 2000 IPS Technical Manuals Niverge Neax 2000 IPS Features and SpecificationSystem Documentation Univerge Neax 2000 IPS Documentation List