Chapter 7 Attendant Answering Position
UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide Page 7- 5
Issue 6
Incoming Call Identification: These eight non-locking keys with associated lamps provide attendant access to specific
types of incoming calls. A flashing lamp indicates a call waiting to be answered. A steady lamp indicates a call
answered. The standard arrangement of these keys is shown on the face layout.
LDN Listed Directory Number Basic Key & Lamp Incoming central office trunk call.
TIE Tie Line Basic Key & Lamp
Allows the attendant to answer incoming Tie
Line calls when the distant station dials
access digit to the attendant.
Busy Call Forwarding-Busy
Line Basic Key & Lamp
Allows the attendant to answer incoming
calls to specified station when the station is
busy.
ATND Attendant Basic Key & Lamp Incoming station call.
NANS Call Forwarding-Don’t
Answer Basic Key & Lamp
Allows the attendant to answer incoming
calls to specified station when the station
does not answer within the predetermined
time.
Recall Recall Basic Key & Lamp
Incoming station call for attendant assistance
in transferring an established outside call to
another station.
Option Optional Option Key & Lamp
Additional incoming special service calls,
such as FX.
13
Option Optional Option Key & Lamp
Additional incoming special service calls,
such as FX.
14 PAGE Page Basic Key & Lamp
Allows the attendant to connect with pager.
(overhead paging)
15 REC Record Basic Key & Lamp
Allows the attendant to connect with
recorder.
16 EMG Emergency Basic Key & Lamp
Allows the attendant to answer incoming
calls from the station where the station leaves
the receiver off.
17 BV
Busy
Verification Basic Key & Lamp
Allows the attendant to enter into station-to-
station connection.
18 TRKSL
Trunk
Selection Basic Key & Lamp
Allows the attendant to individually select a
desired trunk.
19 Call Park Call Park Basic Key & Lamp
Allows the attendant to establish incoming
call to Call Park.
Note: The attendant can connect this call
once again by dialing a specific number and
individual number of the console from an
ordinary extension telephone.
20 SC
Serial call
Set Basic Key & Lamp
Allows the attendant to be automatically
recalled when the station user replaces the
handset, by depressing the key after
extending a central office incoming call to
the station user.
21 SVC
Supervisory
Call Set Basic Key & Lamp
Allows the attendant to supervise a call by
depressing the key after extending a central
office incoming call to the station user.
22 Option Optional Option Key & Lamp
Allows the attendant access to various
optional features provided as required. Each
key has an associated lamp.
23 Mute Mute Basic Key & Lamp
Allows the attendant to cut off the voice
transmission.
24 Alarm Alarm Basic Key
Steady lamp indicates trouble conditions in
the PBX.
25 Position Available
Position
Available Basic Lamp
When the attendant position (console) is
available to process calls, the lamp lights.