Chapter 9 Feature Descriptions
Page 9- 12 UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide
Issue 6
Call Forwarding - Busy Line
This feature permits a call to a busy extension to
be routed to a pre-designated station, Attendant
Console, or voice mail equipment. Call Forwarding
- Busy Line can be set or canceled by an
Attendant Console, the individual station user, or a
Multiline Terminal with a secondary appearance of
the station's extension.
Call Forwarding - No Answer
This feature reroutes calls to extensions which do
not answer. These calls can be rerouted to
another station, an Attendant Console or voice
mail equipment. Call Forwarding - No Answer can
be set by the individual station user, an Attendant
Console, or by a Multiline Terminal with a
secondary appearance of the station's extension.
Call Forwarding - Destination
This feature allows a station (A) user to set Call
Forwarding - All Calls from another station (B)
within the system, to the user's station (A).
Multiple Call Forwarding - All Calls
When a forwarded call is rerouted to a station that
has also set a Call Forward, the call can be
forwarded to another station. A call can be
forwarded up to a maximum of five times, as
specified in system programming.
Multiple Call Forwarding - Busy Line
This feature permits a call to a busy station to be
forwarded, multiple times, to a pre-designated idle
station.
Multiple Call Forwarding - No Answer
This feature permits a call to an unanswered
station, the ability to be forwarded multiple times
to a pre-designated station that does not have Call
Forwarding - No Answer set or to the Attendant
Console.
Split Call Forwarding - All Calls
This feature allows all internal and external
calls to a busy extension to be rerouted to
different destinations individually, regardless
of the busy or idle status of the extension.
Split Call Forwarding - Busy Line
This feature allows internal and external calls to a
busy extension to be rerouted to separate
destinations. Destinations may be an internal
station, Attendant Console, or voice mail.
Split Call Forwarding - No Answer
This feature allows internal and external calls, to
extensions that do not answer, to be rerouted to
separate destinations individually.
Call Forwarding – Logout (Dterm IP)
This feature allows a call terminated to an IP
station in logout status to be forwarded to a
predestinated station, outside number, Attendant
Console or Digital Announcement Trunk (DAT).
This feature is also applicable to the IP stations
when the LAN cable is pulled out or the power is
off.
Call Forwarding - Override
This feature allows the call forward destination
station to call the station which set call forward.
The call forward setting will be ignored.
Group Diversion
This feature allows all calls terminated to an
extension that are not answered within a
predetermined time to be forwarded to a pre-
designated station.
Call Park
This feature enables a station user or
attendant to place a call into pre-designated
Call Park locations. The station user or
attendant is then free to process other calls.
This feature is available system wide and for
individual tenants.
Call Park - System
When a call is parked by Call Park-System, the
call can be retrieved from Call Park by any station
in the system.