UNIVERGE NEAX 2000 IPS Request For Proposal (RFP) Reference Guide Page 17-1
Issue 6
Chapter 17 Hotel/Motel System Hospitality features are included in the basic system software of the UNIVERGE NEAX 2000
IPS. Additional software is not required. Any Business system can use the Hospitality
features and any Hospitality system can use any Business features as necessary.
The UNIVERGE NEAX 2000 IPS Hotel/Motel features allow the hotel’s administrative staff to
control the telephone activity and check status of guest rooms. Service staff can also
communicate the condition of the guest rooms back to the front desk. By dialing access codes
from the guest room stations, the service staff can report to the front desk area that a room
Needs repair, Repairs are complete, Cleaning in progress, Cleaning complete, Room has been
checked, and other important service functions. By dialing access codes from the guest
rooms, the time spent dialing, waiting for answer, and communicating the message to
someone is eliminated.
The UNIVERGE NEAX 2000 IPS Hospitality package offers the features that will be described in
detail in the following sections.
Hotel Feature List
Application
Feature Name Guest Administrative Front Desk
Terminal Hotel
Console PMS
Automatic Wake Up X X X X X
Check In/Check Out Note – – X – X
Direct Data Entry X – – – X
Do Not Disturb-Hotel/Motel X X X X X
Do Not Disturb-System – – X X –
Hotel/Motel Attendant Console – – – X –
Hotel/Motel Front Desk
Instrument – – X – –
House Phone X X X X –
Maid Status X X X – X
Message Registration – – X – X
Message Waiting – X X X X
Property Management System
(PMS) Interface – – – – X
Room Cutoff – – X X X
Room Status – – X X –
Single Digit Dialing X X X X –
X: Applicable –: Not applicable
Note: When MP built-in PMS on IP is provided, you can set and cancel this hotel feature only from PMS.