Chapter 17 Hotel/Motel System

Hospitality features are included in the basic system software of the UNIVERGE NEAX 2000 IPS. Additional software is not required. Any Business system can use the Hospitality features and any Hospitality system can use any Business features as necessary.

The UNIVERGE NEAX 2000 IPS Hotel/Motel features allow the hotel’s administrative staff to control the telephone activity and check status of guest rooms. Service staff can also communicate the condition of the guest rooms back to the front desk. By dialing access codes from the guest room stations, the service staff can report to the front desk area that a room Needs repair, Repairs are complete, Cleaning in progress, Cleaning complete, Room has been checked, and other important service functions. By dialing access codes from the guest rooms, the time spent dialing, waiting for answer, and communicating the message to someone is eliminated.

The UNIVERGE NEAX 2000 IPS Hospitality package offers the features that will be described in detail in the following sections.

Hotel Feature List

 

Feature Name

 

 

 

 

 

 

Application

 

 

 

 

 

 

 

 

 

 

Guest

 

 

Administrative

 

 

Front Desk

 

 

Hotel

 

 

PMS

 

 

 

 

 

 

 

 

 

Terminal

 

 

Console

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Automatic Wake Up

 

X

 

 

X

 

 

 

X

 

 

X

 

 

X

 

 

Check In/Check Out Note

 

–

 

 

–

 

 

 

X

 

 

–

 

 

X

 

 

Direct Data Entry

 

X

 

 

–

 

 

 

–

 

 

–

 

 

X

 

 

Do Not Disturb-Hotel/Motel

 

X

 

 

X

 

 

 

X

 

 

X

 

 

X

 

 

Do Not Disturb-System

 

–

 

 

–

 

 

 

X

 

 

X

 

 

–

 

 

Hotel/Motel Attendant Console

 

–

 

 

–

 

 

 

–

 

 

X

 

 

–

 

 

Hotel/Motel Front Desk

 

–

 

 

–

 

 

 

X

 

 

–

 

 

–

 

 

Instrument

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

House Phone

 

X

 

 

X

 

 

 

X

 

 

X

 

 

–

 

 

Maid Status

 

X

 

 

X

 

 

 

X

 

 

–

 

 

X

 

 

Message Registration

 

–

 

 

–

 

 

 

X

 

 

–

 

 

X

 

 

Message Waiting

 

–

 

 

X

 

 

 

X

 

 

X

 

 

X

 

 

Property Management System

 

–

 

 

–

 

 

 

–

 

 

–

 

 

X

 

 

(PMS) Interface

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Room Cutoff

 

–

 

 

–

 

 

 

X

 

 

X

 

 

X

 

 

Room Status

 

–

 

 

–

 

 

 

X

 

 

X

 

 

–

 

 

Single Digit Dialing

 

X

 

 

X

 

 

 

X

 

 

X

 

 

–

 

X: Applicable –: Not applicable

Note: When MP built-in PMS on IP is provided, you can set and cancel this hotel feature only from PMS.

UNIVERGE NEAX 2000 IPS Request For Proposal (RFP) Reference Guide

Page 17-1

Issue 6

 

Page 340 Page 342
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NEC 2000 IPS manual Hotel/Motel System, Hotel Feature List, Pms, Terminal Console, Applicable Not applicable
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