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MERLIN LEGENDCommunications System Release 6.1 | Issue 1 | |
System Planning | August 1998 | |
3 Lines/Trunks |
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| Selecting Line/Trunk Options | Page |
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| Hold Disconnect Interval | 3 |
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This option allows you to set the number of milliseconds (ms) before the line/trunk is released when a caller on hold hangs up and abandons the call. Local telephone companies use either a long (450 ms) or short (50 ms) interval. The factory setting for the system is the long interval, since it is the interval used by most telephone companies.
Check with the local telephone company for the disconnect interval used.
If the local telephone company uses the short interval, you must change the factory setting. If you do not change the setting, when a caller waiting on hold hangs up, the line/trunk is not released.
Planning Form Instructions
In the Hold Disc. Interval column on Form 2c, do one of the following:
■To change to a short hold disconnect interval (50 ms), put a check in the Short column.
NOTE:
If the local telephone company uses a short hold disconnect interval, be sure you have checked No for
■To keep the factory setting, a long hold disconnect interval (450 ms), put a check in the Long column.