MERLIN LEGENDCommunications System Release 6.1 | Issue 1 |
System Planning | August 1998 |
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4Features
System Features | Page |
Night Service | 4 |
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Use these instructions only if Night Service is used for
■Night Service with Group Assignment
■Night Service with Outward Restriction
■Night Service with Time Set
Night Service with Group Assignment | 4 |
This section contains instructions for setting Night Service so that any call that comes to the operator console while Night Service is in effect rings immediately at each available telephone in a defined group and/or at a designated calling group. Calls ring immediately even on lines/trunks set for Delay Ring or No Ring.
You can create up to eight Night Service groups and/or Night Service calling groups, one for each operator. There is no limit to the number of telephones or outside lines assigned to each Night Service group, and each telephone or outside line can be assigned to more than one Night Service group.
A calling group can be the Night Service group for more than one operator, but only one calling group is allowed for each operator.
A DID call directed to a calling group will not receive Night Service treatment.
Private network calls will receive Night Service treatment.
Planning Form Instructions
In each column on Form 9a, Night Service: Group Assignment, do the following:
1.In the Operator Ext. No. space, write the extension number for the operator whose calls are being answered (see Form 2a for the extension number).
2.In the Trunk No. column, write the line/trunk number for each outside line that is a member of the Night Service group (see Form 2c for the line/trunk number).
3.In the Ext. or Calling Group No. column, write the extension number for each member of the Night Service group or for a calling group (see Form 2a for the extension number).
4.In the User or Calling Group Name column, write each Night Service group member’s name or the name of the calling group (see Form 2a for the group number).
