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MERLIN LEGENDCommunications System Release 6.1 | Issue 1 |
System Planning | August 1998 |
4 Features |
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to the Overflow receiver. If the Overflow Threshold Time is the primary source for overflow, set the Overflow Threshold to a large number of calls (for example, 99 calls). If you want calls to overflow based on the number of calls in the queue, disable the Overflow Threshold Time by setting it to 0 seconds.
In Release 6.0 and later systems,
NOTE:
One TTR is allocated while the announcement unit is playing the message if
In Release 6.0 and later systems, the system manager can control the number of calls allowed into the primary calling group queue. Subsequent callers will receive a busy signal as long as the call was received on the following types of lines/trunks: DID, PRI facilities programmed for
NOTE:
Remote Access calls to a calling group, coverage calls directed to a calling group, and calls directed to a calling group through a QCC
Planning Form Instructions
For each calling group:
1.On Form 7d (page 2), copy the Group No., ID, and extension number from the front of the form.
2.Select the Hunt Type by doing one of the following:
■To keep the
NOTE:
If you choose a Linear hunt, be sure you have listed the extension numbers and names in the Extensions section on Form 7d (page 1), in the order that you want the group searched. If you have not done this, go back and correct the front of the form so that the extensions are in the right order.
■To change the
■To change the