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MERLIN LEGENDCommunications System Release 6.1 | Issue 1 | |
System Planning | August 1998 | |
4 Features |
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| System Features | Page |
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| Automatic Callback | 4 |
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This section contains instructions for setting the number of rings the system should use to alert a caller about a callback attempt. After the specified number of rings, the system abandons the callback attempt.
Planning Form Instructions
Under the Automatic Callback Interval heading on Form 8a, do one of the following:
■To keep the
■To change the
Extension Status | 4 |
This section contains instructions to set Extension Status to allow an operator, a calling group supervisor, or a Call Management System (CMS) supervisor to determine the status of a telephone at a glance. The lights next to the buttons on a DSS or next to Auto Dial buttons programmed with extension numbers indicate the status of the telephone.
In Hotel mode, Extension Status (ES) affects a station’s calling restrictions. Only an ES operator can use a DSS to turn off states ES1 or ES2 to remove calling restrictions. In CMS mode, Extension Status does not affect calling restrictions.
NOTE:
In Hotel mode, an
Decide on the configuration and assign operator positions to monitor extension status.
Planning Form Instructions
Under the Extension Status heading on Form 8a:
1.Check the Assign to operator positions box and write the extension number for each operator position in the space provided. See the appropriate copy of Form 5a or 5b.
2.Do one of the following:
■To keep the
■To change the configuration, check the Hotel box.